1,448 Reviews of Westside Lexus - Service Center
Great Service The reason I don't shop around and only buy new cars at Westside Lexus relates to the quality of their service after the sale. The reason I don't shop around and only buy new cars at Westside Lexus relates to the quality of their service after the sale. More
Chris Nemoto has been my advisor since he joined the organization. He is effecient, experienced and knowledgable. He is a great asset to the Lexus organization! has been my advisor since he joined the organization. He is effecient, experienced and knowledgable. He is a great asset to the Lexus organization! More
Perfect customer service The service continues to outperform expectations. Laura Brown is wonderful to work with and the whole staff makes the experience as comfortable and e The service continues to outperform expectations. Laura Brown is wonderful to work with and the whole staff makes the experience as comfortable and easy as possible. More
Great service Chris Nemota gets me in and out quickly and takes the time to explain repairs needed. He's always a pleasure to work with. Thanks Chris Nemota gets me in and out quickly and takes the time to explain repairs needed. He's always a pleasure to work with. Thanks More
Regular 20,000 mile Service. Scott Bissonett did a great job, as usual! Went in for 20,000 mile service and it was done promptly and correctly. Had a minor question and Scott wa Scott Bissonett did a great job, as usual! Went in for 20,000 mile service and it was done promptly and correctly. Had a minor question and Scott was able to answer it for me. More
Regular Service I called Josh the week before the service, and he was very accommodating. He gave me a choice of dates, and when I arrived early, he was ready for I called Josh the week before the service, and he was very accommodating. He gave me a choice of dates, and when I arrived early, he was ready for me. The service was excellent, and I will always come back to have this car serviced there. More
STATE INSPECTION Laura Brown has been my Service Rep. for several years now and I have been able to count on her for the best possible service. She is very kind and c Laura Brown has been my Service Rep. for several years now and I have been able to count on her for the best possible service. She is very kind and considerate and takes time to answer all my questions. Westside Lexus is truly the only dealership I will deal with in the future because of Laura Brown and your great service department. More
Excellent service Anytime we show for a new car it must be a Lexus. You just can not beat the service you get a Westside Lexus. We have been using them for years. Anytime we show for a new car it must be a Lexus. You just can not beat the service you get a Westside Lexus. We have been using them for years. More
Painless and dependable service. My tire pressure light came on suddenly and without too much thought I just turned the car around from my planned errand route and drove to the Lexus My tire pressure light came on suddenly and without too much thought I just turned the car around from my planned errand route and drove to the Lexus Service Department. They took me in without an appointment, diagnosed the problem (nail in the rear tire), fixed it and sent me on my way without charge in less than 45 minutes. When I arrived I went to the front desk since I didn't have an appointment and I was just hoping that they could fit me in. After I checked in at the desk and was going to the waiting area, my usual Service guy, Josh G., noticed me and stopped what he was doing and came over. I told him the problem and he stepped in and took care of everything in a very short amount of time. I was able to get my original errands run and didn't have to reschedule anything. That was a big relief. More
Great service. First class place. Servicing the car is like going to the dentist. You don't want to, but you know you have to. Westside Lexus makes the whole experience as painless a Servicing the car is like going to the dentist. You don't want to, but you know you have to. Westside Lexus makes the whole experience as painless as possible. Except the bill. But, you do definitely get what you pay for. More