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Westside Lexus - Service Center

Houston, TX

4.7
1,441 Reviews

1,441 Reviews of Westside Lexus - Service Center

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July 03, 2016

satisfy excellent servise, Andrew is very helpful and fast responded service, the waiting area is pretty comfortable. front desk also very friendly and very h More

by happy grandma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
July 03, 2016

Outstanding Service I've owned a Lexus for the past three years, just picked up a new one this year and Westside is outstanding. Will definitely be a repeat customer. More

by JDMarvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique Wilkinson
July 02, 2016

Excellent The service department is excellent, very efficient. I was offered a loaner car, but chose to wait since the waiting area is very comfortable. One More

by LeifH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clements
June 30, 2016

"Proud Patrons" We've been proud owners of a Lexus since 2001 and have had the privilege of being patrons of both Westside and Northside Lexus. The service is outsta More

by frostyjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2016

The Service Department I've owned my 2014 ES 350 for approx. 2.5 years. I recently brought it in for the 2nd time for routine service. Andrew Nagler was my service advisor More

by imagoman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2016

Excellent As Usual! My recent service appointment at Lexus was excellent. I waited while the service was done and was told it would take one hour to an hour and a half. E More

by apouns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2016

Service A great dealership and friendly personnel and fair prices. What else can I say, as we are satisfied customers and recommend this dealership to people More

by Chuck 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2016

100 mile annual maintenance service Employees are very professional as always with each visit, Fred Hernandez is a great service employee, he answers your phone calls in a timely manner More

by genevieve hines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2016

Exceptional My requirements are very simplistic. Did my experience equal or exceed my expectation. Over the last few years our family has purchased five vehicle More

by hschapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
June 27, 2016

35,000 mile service The service I received was efficient and timely. However having to write this review to include a certain number of words is not very timely. However More

by kmcmeans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harvey
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