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Westside Lexus - Service Center

Houston, TX

4.7
1,447 Reviews

1,447 Reviews of Westside Lexus - Service Center

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June 30, 2016

The Service Department I've owned my 2014 ES 350 for approx. 2.5 years. I recently brought it in for the 2nd time for routine service. Andrew Nagler was my service advisor More

by imagoman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2016

Service A great dealership and friendly personnel and fair prices. What else can I say, as we are satisfied customers and recommend this dealership to people More

by Chuck 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2016

Excellent As Usual! My recent service appointment at Lexus was excellent. I waited while the service was done and was told it would take one hour to an hour and a half. E More

by apouns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2016

100 mile annual maintenance service Employees are very professional as always with each visit, Fred Hernandez is a great service employee, he answers your phone calls in a timely manner More

by genevieve hines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2016

Exceptional My requirements are very simplistic. Did my experience equal or exceed my expectation. Over the last few years our family has purchased five vehicle More

by hschapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
June 27, 2016

35,000 mile service The service I received was efficient and timely. However having to write this review to include a certain number of words is not very timely. However More

by kmcmeans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harvey
June 27, 2016

Great Service ... as always Dave Haas has been handling my service requirements for nearly 6 years. Always reliable, friendly and have never been disappointed in the service lev More

by LexusGuy857
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
June 25, 2016

Enform app glitch needed attention. All concerns were handled timely and professionally. Jacob went above and beyond what was expected! More

by Sdblake
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2016

Service Excellent customer service! Scott was awesome. He explained everything and was very helpful. I would definitely recommend him to everyone. Thank More

by Lydia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2016

Greas Customer Service My rep really takes the time to make me feel like my car is the most important car there. First class all the way!!! Thanks More

by tlanthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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