1,441 Reviews of Westside Lexus - Service Center
5k service Great service from Laura, even set me up with a loaner at the last minute. Took notes on what i found issues with in the car so far and make sure to Great service from Laura, even set me up with a loaner at the last minute. Took notes on what i found issues with in the car so far and make sure to check them out. Thanks. More
Damaged Tire service I had damaged a rear tire and had some trips back and forth to the airport I had to make. Without a reservation your service department took my car r I had damaged a rear tire and had some trips back and forth to the airport I had to make. Without a reservation your service department took my car right in and installed a new tire, with a great warranty and I was on my way. More
Charles Perkins is an awesome service consultant Great experience. I brought it in on Saturday morning and they returned it to me on Saturday afternoon. They kept all promises with respect to update Great experience. I brought it in on Saturday morning and they returned it to me on Saturday afternoon. They kept all promises with respect to update phone calls. Mr. Perkins even went to get the car from the car wash because we were pressed for time. More
Andrew Tran Andrew is an asset to the dealership and is the reason I keep coming back. I always enjoy my experience. I will continue to use westside lexus as my h Andrew is an asset to the dealership and is the reason I keep coming back. I always enjoy my experience. I will continue to use westside lexus as my ho to dealership. More
Recall notice from Lexus Received notice from Lexus concerning a possible brake problem. I called Andrew and he returned my phone call very quickly. He asked me what time I Received notice from Lexus concerning a possible brake problem. I called Andrew and he returned my phone call very quickly. He asked me what time I wanted to make an appointment and we scheduled it for last Tuesday. I was out of there within the forty-five minutes. Andrew was very prompt with the service and said it would only be a few minutes to complete, and it was a few minutes. He has always been a great one to work with in our other Lexus vehicles that we have had him to service. More
Great Service - Short Wait Westside Lexus has provided me with great service since I bought my RC 350 last year. I recommended them for any Lexus service needs. 5-Stars! Westside Lexus has provided me with great service since I bought my RC 350 last year. I recommended them for any Lexus service needs. 5-Stars! More
Service I had an appointment for an oil change. The wait wasn't too long. It was also nice that they washed my car too. It definitely needed a wash. I had an appointment for an oil change. The wait wasn't too long. It was also nice that they washed my car too. It definitely needed a wash. More
Great service after the sell Brought new RX350 in for first service (5000 mile) and the Westside Lexus advisor Laura Brown was professional and courteous. My loaner car was excel Brought new RX350 in for first service (5000 mile) and the Westside Lexus advisor Laura Brown was professional and courteous. My loaner car was excellent and the experience was extremely positive. Way to go Westside, another happy customer! More
Excellent Never disappointed. Been a customer since 1993. Best customer service I've ever encountered. Andrew Tran was very accommodating to a special request Never disappointed. Been a customer since 1993. Best customer service I've ever encountered. Andrew Tran was very accommodating to a special request and I am extremely appreciative of his attitude More
Excellent Service This location is one of the best Lexus services in Houston. Every person you deal with is very professional. They take care of you and your car from t This location is one of the best Lexus services in Houston. Every person you deal with is very professional. They take care of you and your car from the beginning till the end of the service. Keep up the good work Westside Lexus! More