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Westside Lexus - Service Center

Houston, TX

4.7
1,455 Reviews

1,455 Reviews of Westside Lexus - Service Center

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June 05, 2016

In and out how i like it Financial advisor was not there so I was directed to another he helped me so fast and got me in and out into a loaner car and expedited my service More

by Tokster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Haas
June 05, 2016

Excellent Service Lexus was willing to listen to my problem and was able to resolve my issue promptly and quickly. After a decision was made Westside lexus resolved my More

by Naresh Rambaran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2016

Excellent service Awesomee using west side for the last four years Very pleased, always let me know cost up front Enjoy driving loaner car get new car fever More

by Cparnis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2016

Great Service! I dropped in. with a tire issue and, as usual, Chris Nemoto was very helpful. He always explains the issues, the options and answers all my never-end More

by Brenda Winfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2016

Excellent It was a very difficult situation and Jacob kept on top of everything. He had frequent communications with my insurance company and communicated with More

by Barbara 7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2016

Warrranty work Great job on finding the problem. Westside Lexus provided a loaner car during the time that a part was on order. Very good convenience. Recommend. More

by JohnD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
June 04, 2016

Great service My service adviser was a great help. Not only in handling my vehicle servicing in a timely matter also explaining all of the issues in a detailed mann More

by Wmthurm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2016

Great Andrew Tran was so nice and got me in and out with no issues! I love my car. Makes me happy that it is cleaned and washed too! More

by Smoynihan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
June 03, 2016

I❤️Lexus and Chris Nemoto I've had nothing but great experiences at this dealership. My advisor, Chris Nemoto, is the most courteous, thorough, patient person. When I drop my c More

by LisaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2016

service Lexus service center always provide wonderful and good quality service! I'll recommend Lexus to my friends and co-workers for the first class service! More

by aililiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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