Westside Lexus - Service Center

Excellent Josh has been my go to man for a few years. He has always been honest with me and I feel very confident trusting my RX 350 to him and his crew. Josh has been my go to man for a few years. He has always been honest with me and I feel very confident trusting my RX 350 to him and his crew. More

Service Customer service is the reason why bought our 5th Lexus. We like other cars, but we will not settle for less than excellent customer service, theref Customer service is the reason why bought our 5th Lexus. We like other cars, but we will not settle for less than excellent customer service, therefore, we buy Lexus! More

Service The service was done in a reasonable amount of time, my car was washed and all was covered by my lease agreement. I was offered refreshments and the The service was done in a reasonable amount of time, my car was washed and all was covered by my lease agreement. I was offered refreshments and the waiting area was neat and orderly. An oveeall excellent expeeience! More

Above and beyond Jacob went above and beyond helping us locate a few items that we left behind in the loaner car. Thanks again for all your help! Jacob went above and beyond helping us locate a few items that we left behind in the loaner car. Thanks again for all your help! More

First class service Safety recall examination was done promptly with minimal wait time. Even topped up the gas tank! Service Advisor was professional and friendly as alwa Safety recall examination was done promptly with minimal wait time. Even topped up the gas tank! Service Advisor was professional and friendly as always. Consistently good. More

Excellent. Very efficient and reassuring. Jacob took excellent care of me. He kept in touch to let me know what was going on. He made sure everything was taken care of and that my insurance co Jacob took excellent care of me. He kept in touch to let me know what was going on. He made sure everything was taken care of and that my insurance company paid what they should. I'm very pleased with everything. More

Pleasant surprise Service rep Laura Brown gave me a fantastic customer experience. Not only was it fast and friendly, but she also gave me a nice upgrade on a loaner. T Service rep Laura Brown gave me a fantastic customer experience. Not only was it fast and friendly, but she also gave me a nice upgrade on a loaner. This dealership is the best and Laura is a shining example. More

On time and as expexted 75k service. Checkin was easy. . Courtesy car was ready. Everything done in time. Allowed me to keep courtesy car overnight as I could not make it ba 75k service. Checkin was easy. . Courtesy car was ready. Everything done in time. Allowed me to keep courtesy car overnight as I could not make it back same day. More

Service Chris Nemoto always provides the best service! He is a pleasure to work with and always takes care of me and my care whenever I bring it in. Chris Nemoto always provides the best service! He is a pleasure to work with and always takes care of me and my care whenever I bring it in. More

Always great! Westside Lexus is a wonderful dealership. The service department is excellent. Josh Guerra is great to deal with. It's nice when a the sales departme Westside Lexus is a wonderful dealership. The service department is excellent. Josh Guerra is great to deal with. It's nice when a the sales department has a great service department to back up their product. More