1,447 Reviews of Westside Lexus - Service Center
10k service on IS350 Laura is amazing !! Two thumbs up. Was able to get me in and out with a short notice. Appreciate that !! Would def come back to WestSide :) Laura is amazing !! Two thumbs up. Was able to get me in and out with a short notice. Appreciate that !! Would def come back to WestSide :) More
Outstanding as always! I have always been impressed with the great service that the service advisers have given me! I was very sad to learn that Dave Palmer was no longer wi I have always been impressed with the great service that the service advisers have given me! I was very sad to learn that Dave Palmer was no longer with the company, he was vey honest about the repairs that was needed now and the ones that could wait- I miss him! I look forward to working with Jacob Hershman, he has been great to work with! More
Recent Visit Fred Hernandez was a pleasure to work with. He was very professional and courteous. My overall experience with Westside Lexus has always been terrif Fred Hernandez was a pleasure to work with. He was very professional and courteous. My overall experience with Westside Lexus has always been terrific. The team makes you feel welcome and make you feel that you are very important to their success. More
Really great service My car came due for its 5,000 mile checkup. I called to set up an appointment and was accommodated within an hour. This was very convenient as I had My car came due for its 5,000 mile checkup. I called to set up an appointment and was accommodated within an hour. This was very convenient as I had a trip planned. More
Routine Maintenance Excellent, knowledgeable staff. It is very easy to schedule an appointment. Once there, the waiting area is well appointed & stocked with refreshmen Excellent, knowledgeable staff. It is very easy to schedule an appointment. Once there, the waiting area is well appointed & stocked with refreshments. It is a good place to relax, read, or do some work. The staff keeps you updated with their progress & let's you know of any issues found prior to doing the repair. More
GREAT service! Westside Lexus ALWAYS give THE best service! Fred Hernandez is a pleasure to work with! He is ALWAYS accommodating! I would never buy a car anywhere e Westside Lexus ALWAYS give THE best service! Fred Hernandez is a pleasure to work with! He is ALWAYS accommodating! I would never buy a car anywhere else! It's always a pleasure knowing I am being so well taken care of! More
Excellent customer service In and out in a timely manner. David is very respectful and mindful of time constraints. The receptionist was extremely courteous too. I highly recom In and out in a timely manner. David is very respectful and mindful of time constraints. The receptionist was extremely courteous too. I highly recommend Westeide Lexus. For sales and service. More
Friendly staff, great service Chris Nemoto is a pleasure to work with. He returns calls quickly and always does what he says. He always has a loaner car ready for me and he helps Chris Nemoto is a pleasure to work with. He returns calls quickly and always does what he says. He always has a loaner car ready for me and he helps me transfer all of my things from my car to the loaner (including baby seat, booster seat, etc). More
easy and efficient service It was time for my 100,000 mile check-up. I was told it would take about an hour. It was done, washed and I was on my way in 40 minutes. They d a g It was time for my 100,000 mile check-up. I was told it would take about an hour. It was done, washed and I was on my way in 40 minutes. They d a good job and I trust them. More
Top notch! I have always had an excellent experience with Westside Lexus in every capacity. It is the reason I keep coming back. They are very professional. I have always had an excellent experience with Westside Lexus in every capacity. It is the reason I keep coming back. They are very professional. More