Back

Westside Lexus - Service Center

Houston, TX

4.7
1,442 Reviews

1,442 Reviews of Westside Lexus - Service Center

Sort by
March 21, 2016

Fast, Friendly Service My experience at West Side is always so easy when getting my car serviced. I had a Lexus for 8 years and used Westside and never once had a bad exper More

by PattiInTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas, Louis Blackmon
March 21, 2016

Latest Service on IS 350C Jacob Hershman is an excellent service representative ensuring all work is fully described and completed. I highly recommend Westside Lexus and partic More

by LWB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2016

David was great provided Excellent and efficient service! David was friendly and professional, providing prompt and excellent service, I was in and out very quickly - really appreciate such high quality servi More

by Lori777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harvey
March 19, 2016

Service help Was able to get me in the next day and replace my tire. Mary was helpful with the tire warranty information, The service center was very welcoming. More

by Nikkmo31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2016

45,000 service Chris is excellent! Always professional, friendly and helpful. Service reps. are the face of a Dealership and good service keeps good customers. West More

by kimmie417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2016

State inspection Dave Haas worked my car through extremely fast even though I came late in the day and without an appointment. He's been my service rep for years and More

by whwells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
March 18, 2016

Excellent customer service Prompt, efficient, friendly. Andrew expedited the service seeing that I was with my pre-school daughter and yet made sure everything was taken care of More

by dianacbb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
March 17, 2016

Service Engine light it was late on Sat. afternoon. I had a dead battery which was replaced by slow arriving emergency crew, but Service Engine light came on so felt car More

by fred5843
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clements and others whose names I don't know
March 17, 2016

Service I had an oil change and the service was excellent. The agent was patient and answered questions to the best of his ability and if he could not he foun More

by Hhudson09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2016

Extremely Professional Service Erin Frampton was very professional in the service department. She was aware of my time and kept me informed on the status of my car. More

by Kathie Edwards
Customer Service
Recommend Dealer
Yes
Employees Worked With
Erin Frampton
...
99
...