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Westway Ford
Irving, TX
529 Reviews
Our mission at Westway Ford is simple: we want to provide you with absolute customer satisfaction from start to finish by giving you the best Ford purchasing experience possible. As a five-time Ford President's Award recipient for customer service excellence and quality assurance, we truly believe that shopping with Westway Ford is the Best Way. As your local Dallas and Fort Worth Ford dealer, our continued success is predicated upon your continued happiness. For over 30 years we've served North Texas with a comprehensive inventory of new Ford cars, trucks and SUVs, a leading Ford auto service and repair center, and a great selection of quality used cars from a variety of automakers like Toyota, Nissan, Chevrolet, Honda and more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 529 reviews
September 06, 2018
Great expirence My experience was wonderful from start to finish, Maryam did a great job in understand what we were looking for, everyone else was also very helpful. My experience was wonderful from start to finish, Maryam did a great job in understand what we were looking for, everyone else was also very helpful. More
by Huda123
Employees Worked With
Maryam Almansori
September 04, 2018
Excellent Everyone was very professional, and very friendly. The waiting time was not that long. The outcome was wonderful , I was also happy with my financin Everyone was very professional, and very friendly. The waiting time was not that long. The outcome was wonderful , I was also happy with my financing, and the financial lady that helped us. I would recommend this to everyone. More
by Shear Salon
Employees Worked With
Jesus Mireles, Maryam Almansori, Jose Herrera
September 03, 2018
Excellent staff All the staff was very friendly from start to finish. maryam was an excellent help. Will recomend Westway Ford to all my friends and family! All the staff was very friendly from start to finish. maryam was an excellent help. Will recomend Westway Ford to all my friends and family! More
by Ug1994
Employees Worked With
Maryam Almansori
September 01, 2018
New purchase I absolutely love my new car !!! Johnny was by far the best salesman I’ve ever had I would definitely recommend him !!! Thank you so much I absolutely love my new car !!! Johnny was by far the best salesman I’ve ever had I would definitely recommend him !!! Thank you so much More
by Paris123
Employees Worked With
Johnny Portillo
August 30, 2018
Happy the way they treat me here in this dealership. Here at westway Ford they always treat me like family And they help in any way they can I'm thankful for this dealership So I would recommend my fr Here at westway Ford they always treat me like family And they help in any way they can I'm thankful for this dealership So I would recommend my friends and family to this dealership More
by Ritasolis771
Employees Worked With
Maryam Almansori
August 30, 2018
2018 Ecosport I have nothing to comment except the paperwork to to long. Love the car but the hassle of going back and forth to make it happen take to long. I have nothing to comment except the paperwork to to long. Love the car but the hassle of going back and forth to make it happen take to long. More
by Bass3121
Employees Worked With
Maryam Almansori
August 29, 2018
Customer Service I recently visited Westway Ford in Irving and all I got to say is what an amazing staff and great environment. Johnny Portillo was helping throughout I recently visited Westway Ford in Irving and all I got to say is what an amazing staff and great environment. Johnny Portillo was helping throughout my journey as a first buyer and he understood what I was looking for and answered every questioned I needed to know about my future buy. I believe every buyer deserves a sales rep as knowledgeable as Johnny, as he makes it as easy as possible. Thank you Ford the great training you provide! More
by Charles
Employees Worked With
Johnny Portillo
August 29, 2018
Amazing experience Great customer service, Thanks to Johnny for being so patient and making it an amazing experience. He knew everything about the car and convinced me t Great customer service, Thanks to Johnny for being so patient and making it an amazing experience. He knew everything about the car and convinced me to buy it! More
by Dianaavxo
Employees Worked With
Johnny Portillo
August 28, 2018
Awesome My wife and we’re looking for car so we decided to try ford and we spoke to Johnny Portillo. He was very helpful and knowledgeable. I recommend coming My wife and we’re looking for car so we decided to try ford and we spoke to Johnny Portillo. He was very helpful and knowledgeable. I recommend coming here for your new car More
by Henrymichel
Employees Worked With
Johnny Portillo
August 28, 2018
Wonderful Israel was great help and very knowledgeable on the vehicles he was presenting me. Very glad I came in and met with him. Knew exactly what he was talk Israel was great help and very knowledgeable on the vehicles he was presenting me. Very glad I came in and met with him. Knew exactly what he was talking about and made me feel at home. More
by Johnny356010
Employees Worked With
Israel Nuno
