Westway Ford

THE DEALER OWNER IS TOP NOTCH. My truck was in the dealer for a warranty repair. There was a situation that happened at the dealership. I addressed it with the General Manager. You My truck was in the dealer for a warranty repair. There was a situation that happened at the dealership. I addressed it with the General Manager. You want to talk about impressive. He totally corrected the issue and did not stop until I was completely satisfied. I will be doing business with Westway Ford from now on. To know that if there is an issue the owner will take time to talk to you and discuss everything going on. There are very few places you can go to and actually sit down with the owners of the dealership. I could not of been more impressed with the way that I was treated at this dealership. I will definitely be doing business at Westway Ford from now on. More

It sucked was lied to by salesman Do not listen to the sales person when they say you are approved i have text that said my wife was then took off lost time at work to have another per Do not listen to the sales person when they say you are approved i have text that said my wife was then took off lost time at work to have another person tell her no this car lot would not be recommended to any of my friends are family and i will let my friends on facebook instagram and twitter know how crappy we was treated More

NOT theWestway This is my first negative review of any place. I remember how I was raised: if you can't say anything nice. Then don't say anything at all. Therefore, This is my first negative review of any place. I remember how I was raised: if you can't say anything nice. Then don't say anything at all. Therefore, I don't have anything to say. More

Bait & Switch, Harassment overcharged Ford Finance crooks Horrific experience with the sales team. I spent nearly six hours in a already negotiated price that was advertised. Westway ford still over charged Horrific experience with the sales team. I spent nearly six hours in a already negotiated price that was advertised. Westway ford still over charged me in bed liner. Over charged me for finance charges and over priced for documentation. Shame on you and your business practices. Paul, Sal, Martinez, etc. Never Ford products or their crook dealer again. More

Bait & Switch Was looking for a used car found a manager special on the internet and submitted my information after hours stating I was interested. The next morning Was looking for a used car found a manager special on the internet and submitted my information after hours stating I was interested. The next morning I got a phone call and then I got another phone call, then I got two emails and all before 11 o'clock in the morning. Finally the last phone call I got I verified the car was still available and the price. I set an appointment up for 3 o'clock in the afternoon. This dealership was 30 miles away from me. I arrived a little before to 3 o'clock. When I arrived I was on the phone and still in my vehicle when I was immediately approached by a vulture that followed me around like a little puppy dog. I broke my conversation and told the salesperson I had an appointment then I went back to my conversation. When I did finally go into the sales office I was not greeted again but I saw the gentleman who had first came out and asked him for my sales person by name. He did not say a word to me but rather walked away went into a little glass office then walked out sat at his desk. A few minutes went by and I heard a voice coming from this glass cage that said that my salesperson was in training. A few more minutes went by and finally the manager came out and begin to assist me. I explain to him the car that I was there to see and he proceeded to take me to it, but, it was a different car. Again, I explain to him that was not the car was looking for and he went to go get the next set of keys, again not the car I was there to see, he then began to explain that they had sold 2 cars that morning and that they one I was there to see might have been one that was sold. Finally my sales person I had spoken to earlier arrived and before they were able to sit down and talk to me the manager called them into the office. Finally about 20 minutes after my arrival I'm told that the car I was there to see was sent to auction. Now mind you this is four hours after I had made my appointment they had my phone number they had my email address. I was not told that the car was not going to be there but rather was showed two other vehicles that were similar after I told them I only was there to look at the one. Thanks for the waste of time and gas. Wouldn't never shop this dealership again. More