Westway Ford

I have purchase my last six vehicles from Westway Ford and have received outstanding customer service from every deal I made. I always shop around just to make sure that Westway Ford offers the best deals and have received outstanding customer service from every deal I made. I always shop around just to make sure that Westway Ford offers the best deals in town. More

My experience was that nobody would commit to a price and there was poor follow up. Both Chris and Nick stated they could beat a price on a 2012 Mustang, but neither would commit to a final price on the pho there was poor follow up. Both Chris and Nick stated they could beat a price on a 2012 Mustang, but neither would commit to a final price on the phone or email. I was constantly told to come to the dealership to finalize a price. I emailed to get their final offer... and heard absolutely nothing back from either. Other dealerships committed to a price through email and/or phone - why couldn't you? More

Great sales experience. Sales staff is very nice and professional. I will recommend this dealership to our my friends. They have very competitive price and follow through with their promises. professional. I will recommend this dealership to our my friends. They have very competitive price and follow through with their promises. More

Sales experience was great! Super friendly folks that know what they are doing and very professional. I was very pleased with the products and services offered and everything was handled in a timely mann know what they are doing and very professional. I was very pleased with the products and services offered and everything was handled in a timely manner with no pressure. I would definitely recommend Westway to family and friends More

I was treated great by every one that I came in contact with, from sales to finance. All of my questions were answered, I have had to call back with new questions and have been helped every time. with, from sales to finance. All of my questions were answered, I have had to call back with new questions and have been helped every time. More

I was referred to this dealership by my family as they had purchased several vehicles from them. I already had a pretty good idea about which vehicle I wanted to purchase and just needed to figure out the had purchased several vehicles from them. I already had a pretty good idea about which vehicle I wanted to purchase and just needed to figure out the pricing. I initially had some trouble getting to speak with Damon who I was referred to, but eventually he came out and advised the salesman to let me pick out the car and he'll do the pricing. They didn't have the car I wanted, but said they could get it from another dealership, but I ended up having to come back the next day because it got too late. The next day I went in and confirmed the vehicle I wanted. Damon came out and was able to offer me a great price on the vehicle, but I ended up getting a better offer from Five Star Ford in NRH since they already had a similar vehicle on their lot. I'll be sure to go back in a few years though when I'm back in the market for a vehicle. More

Everyone is always very friendly and helpful! I have purchased an 08 F-150 FX2, 11 Mustang, and 11 F-250 from this dealership over the past three years and I will continue to do business with this deale purchased an 08 F-150 FX2, 11 Mustang, and 11 F-250 from this dealership over the past three years and I will continue to do business with this dealership! More

They must think I'm some kind of ignorant person. My trade in is a 03 Infiniti G35 market value is at least 6k I know I will not get 6K but at least don’t come back at me with on 1,500k that offends me. trade in is a 03 Infiniti G35 market value is at least 6k I know I will not get 6K but at least don’t come back at me with on 1,500k that offends me. I already knew the internet price on a 10 Ford Truck that I asked to see it was 30k and some change the rookie so called sales man named Javier was trying to say something like 37K, I was looking at my Android phone while you were running your mouth saying that oh we took off 3k dollars. Yeah buddy I just swam across the Rio Grande! When I pulled the plug because honestly theses guys are rookies and didn’t realize I'm an informed consumer. I asked to get my keys back to my G35 the so called manager Kelvin Buckner had lost my keys... but they failed to tell me what was happening I had to ask him again I need my KEYS BRO I have to make the long trip back to Ft. Worth. I even went into the room that states private only authorised personal to find a bunch of desks full of snacks drinks and unorganized documents. Dirt and must was everywhere. I cant remember the last time I saw so many chip bags. Anyway as I told him to get me a new set and I will pick it up tomorrow he bluntly said you will have to pay for it and we will reimburse you. Yeah right. I was pissed off as I was leaving one of the bodyshop guys found them in the soda station because they were cold to the touch which means they were in the fridge. I will never look at West Way Ford or another Ford ever again I cant imagine Ford allowing this kind of torture on Americans. That's why I will continue to purchase Japanese and German cars. If you want the best experience go to Autobahn Motorcars in Fort Worth I bought my VW Passat there and the experience was as if I was buying a 80k car ask for Jerry he is the best. Javier (rookie) please call him and ask for proper training BRO) More

I would certainly not recommend this dealership as I had the most stressful experience with them. I was moving from NYC and needed to get a car here, so I visited the dealership about 3 weeks before moving the most stressful experience with them. I was moving from NYC and needed to get a car here, so I visited the dealership about 3 weeks before moving. I bought a car, got financing and put a $5,000 down payment on it. The car had to be shipped from another dealership but I was fine with that since I only needed it 3 weeks later. Then less than a week before I was supposed to pick it up they told me they had sold it to someone else and they could not find another one for the same price (even though they had cashed my $5,000 check right away). They were willing to sell another one to me but it would be more expensive. I was shocked since they really pressured me into buying but they gave me very good discounts and that's why I signed. I think they just wanted to get the discounts back. I refused and I got my money back but this kind of "business" practices is very unprofessional and borderline unethical, and it created a lot of unnecessary stress! More

I wanted to purchase 2 cars with top level fuel economy for a fair price. After shopping around I decided to check out Westway Ford and was warmly greeted by Paris. He immediately put me at ease with his for a fair price. After shopping around I decided to check out Westway Ford and was warmly greeted by Paris. He immediately put me at ease with his very intelligent and friendly manner. After multiple test drives and answering tons of questions we where hooked and we ended up buying a 2011 Fiesta and a 2012 Focus. Paris and Derrick Butts did everything they could to make us the best deal possible as well as getting the correct color for my wife's Fiesta. As long as Paris is at Westway I won't shop for a vehicle anywhere else! More