MAG Chevrolet of Greenwich

The Good news: Everyone was nice and my remote car purchase went well. The Bad news: Because I bought remotely, I did not get to see the paperwork for the extended warranty I bought until the car was purchase went well. The Bad news: Because I bought remotely, I did not get to see the paperwork for the extended warranty I bought until the car was delivered. As soon as I read the terms, I decided that it wasn't for me. I requested a refund (~$2000) the day after the car was delivered. It's been 3 MONTHS and I still haven't seen the refund. The staff has been nice, BUT they NEVER call back when they say they will AND I still don't know if/when to expect the refund !!! I even spoke to Jeff Carrington, the VP, who said he'd call me back. NO call back, no information. * 2 hours after posting this I received a phone call with the information I needed. More

It was great and Ryan made the process enjoyable! We will definitely be referring our friends here! We will definitely be referring our friends here! More

we were in looking at suburban. We dealt with John Raila. He was very professional, helpful, and got things done asap. We found one we liked and we were driving home with it within a couple hours. I highly r He was very professional, helpful, and got things done asap. We found one we liked and we were driving home with it within a couple hours. I highly recommend John! More

Good Service and Communication I was able to test drive and purchase the vehicle all within a week. Worked with John Raila and was able to get everything done during COVID-19. Answe I was able to test drive and purchase the vehicle all within a week. Worked with John Raila and was able to get everything done during COVID-19. Answered all my questions and got the vehicle ready in a time that worked for me. More

The Folks at Whalen Chevrolet are hands down the best people to shop and buy from. I've just purchased my third Chevy from them. I absolutely wouldn't go anywhere else. No pressure, great deals, they let people to shop and buy from. I've just purchased my third Chevy from them. I absolutely wouldn't go anywhere else. No pressure, great deals, they let you find what works for you and then they do their best to fit that into your budget. John Raila and George Whalen thank you! It's so refreshing in today's world to still have genuine people like this around, even more rare at a car dealership. Thanks Guys, Steve Clifton and the Clifton family More

I dealt with John R at Whalen Chevrolet and he was professional and answered every question I had. I would and will do business with them again! professional and answered every question I had. I would and will do business with them again! More

Horrible!!!The service manager John Green was rude and Horrible!!! The service manager John Green was rude and aggressive! I tried to make a simple appointment to diagnose my car issues, per GM, and he re Horrible!!! The service manager John Green was rude and aggressive! I tried to make a simple appointment to diagnose my car issues, per GM, and he refused to make me an appointment and told me to go elsewhere! Most unprofessional, weird conversation I've ever had with someone in a customer service position! I will never consider them for service again, nor would I recommend them to anyone! More

always top notch staff All service is highly recommended . and performed to perfection . Never any surprises . Friendly faces from all employees . The owners are always avai All service is highly recommended . and performed to perfection . Never any surprises . Friendly faces from all employees . The owners are always available to help out . More

A no hassle experience. Took my GMC 2500 in because of ABS, Stabilitrack, and Trailer brake lights on. They replaced the right front bearing hub. The speed sensor wasn't see Took my GMC 2500 in because of ABS, Stabilitrack, and Trailer brake lights on. They replaced the right front bearing hub. The speed sensor wasn't seeing the bad hub. This was under warranty so just cost me my deductible. More

Friendly and accommodating got me in on time and out on Friendly and accommodating got me in on time and out on time explained what was to be done and what was done when finished fantastic !! Friendly and accommodating got me in on time and out on time explained what was to be done and what was done when finished fantastic !! More