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Whaling City Ford
New London, CT
554 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 554 reviews
January 28, 2021
Had a great experience purchasing a pre-owned Ford for my daughter. Our salesman, Joseph Lamonica, was great from the minute we walked in and had our introductions. He listened attentively to what my daught daughter. Our salesman, Joseph Lamonica, was great from the minute we walked in and had our introductions. He listened attentively to what my daughter was looking for, her price range and proceeded to show us a few great choices. From beginning to end, everything went really smoothly. The new ownership did not change the great service and welcoming environment we have been used to getting from the staff at Whaling City for many years. Thank you, Joe, for giving us another great experience. More
by mreinhard
Employees Worked With
Joseph Lamonica
Helpful January 16, 2021
Whaling City's service department is great! Easy to set up appointments online or phone. Their staff is always friendly and easy to work with. up appointments online or phone. Their staff is always friendly and easy to work with. More
by Joel K.
Employees Worked With
Peter Roberts, Jeff Janssen
January 07, 2021
This dealer has good inventory and great a great sales team. I purchased a new truck. Got a great deal and was treated well with my trade-in. I drove an hour to get there and would do it again in the f team. I purchased a new truck. Got a great deal and was treated well with my trade-in. I drove an hour to get there and would do it again in the future. I highly recommend this dealership. More
by Don.munroe
Employees Worked With
Rachel Natiello, Tyler Contillo
January 06, 2021
Excellent service and handling of my purchase of a new Super Duty. Joe was always available and made the process a breeze. I drove over an hour to work with Joe and Whaling City Ford, and I'd happily repe Super Duty. Joe was always available and made the process a breeze. I drove over an hour to work with Joe and Whaling City Ford, and I'd happily repeat the experience the next time I'm in the market for a vehicle. More
by John N
Employees Worked With
Joseph Lamonica
January 05, 2021
Amazing sales and delivery experience. Recently purchased a 17 Escape and Daniel and Aaron both did a wonderful job making it happen. On the day of delivery I got to the dealer just after 1 pm and was on my a 17 Escape and Daniel and Aaron both did a wonderful job making it happen. On the day of delivery I got to the dealer just after 1 pm and was on my way home by 330! Daniel even gave me a ride from my mom's office to Whaling City, talk about wonderful customer service! More
by williamgwiazdowski
Employees Worked With
Daniel Corriveau, Aaron Borsher
September 24, 2020
We absolutely love Joe! He’s like family now. We wouldn’t buy anything from anyone else!! I can’t tell you how much I love my new car! buy anything from anyone else!! I can’t tell you how much I love my new car! More
by kristenyon
Employees Worked With
Joseph Lamonica
September 22, 2020
Excellent customer service. Prompt, Joe kept me informed of everything in detail. All the staff there is courteous and engaging. I would certainly return in the future of everything in detail. All the staff there is courteous and engaging. I would certainly return in the future More
by safeSierra1500
Employees Worked With
Joseph Lamonica
September 14, 2020
Friendly knowledgeable staff. Work with my budget to get me in the vehicle I wanted. Owner personal introduced himself to me not something you normal see at dealerships. Very pleased with the whole experien me in the vehicle I wanted. Owner personal introduced himself to me not something you normal see at dealerships. Very pleased with the whole experience. Would highly recommend to anyone looking for a vehicle. They offer a $1000.00 trade up coupon towards a new purchase which was very helpful and a nice bonus to my trade. More
by pmjoeyn29
Employees Worked With
Nate , Aaron Borsher, Sales Employee, Rachel Natiello, Bruno Aparicio
September 07, 2020
Such a great car buying experience Joe and Aaron and the whole team were amazing. I’ve had poor experiences in the past with another local dealership, the team at Whaling City was great, will definitely be whole team were amazing. I’ve had poor experiences in the past with another local dealership, the team at Whaling City was great, will definitely be back. More
by ashy32382
Employees Worked With
Aaron Borsher, Joseph Lamonica
September 04, 2020
Very nice people! Evert was super super friendly and made my very first car purchase as easy as possible! I actually can’t wait to bring my car in for service since this was such a good experience my very first car purchase as easy as possible! I actually can’t wait to bring my car in for service since this was such a good experience More
by Scarey1396
Employees Worked With
Evert, Aaron Borsher, Sales Employee
