
Whaling City Ford
New London, CT
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Superb service and people with excellent deals I am so impressed by my experience buying my new Ford Fusion here and so happy with my new car! I was welcomed so warmly and offered a test drive afte I am so impressed by my experience buying my new Ford Fusion here and so happy with my new car! I was welcomed so warmly and offered a test drive after an excellent conversation with Steve, who asked me important questions and really listened to what I hoped for in a car and in my purchase experience and continued service. I test drove the exact car I wished for in every detail then Greg helped me finalize my selection process for financing. Greg case up with several excellent options and explained everything thoroughly. Then Steve and I discussed Simoniz which I was able to get right then and I called my insurer. I did not think I would be eligible with my fair credit and being a small business owner but I received not only excellent rates in financing I got over $4,000 in rebates taken off the price of my dream car I thought I could never afford. Within a few hours I was driving home in a car that I love! Then Steve followed up to see if I was happy or had questions and he also set up my first of two free oil change and maintenance visits. Everyone at Whaling City was so kind and no pressure and just wanted to make sure I am happy which I could not be happier. I recommend them highly and am so happy I got my vehicle there. More

Great Dealership even better service This is my second car from Whaling City, I’d usually be worried about buying a used car but they made it easy. They pulled a dent, got the latest reca This is my second car from Whaling City, I’d usually be worried about buying a used car but they made it easy. They pulled a dent, got the latest recalls done and even replaced the windshield after I bought the car. Great experience! Highly recommended More

Bought a SUV! Everyone is very friendly & efficient! The price was right! Drove out with my Ford Edge the same day! Very happy with my purchase! Thank you! Everyone is very friendly & efficient! The price was right! Drove out with my Ford Edge the same day! Very happy with my purchase! Thank you! More
Great and friendly sales team. Would recommend to all my friends and family. Would shop there again. Thanks for great shopping experience and timely deliver and friendly sales team. Would recommend to all my friends and family. Would shop there again. Thanks for great shopping experience and timely delivery. More

Great buying experience Daniel was really good to work with. He very knowledable and made the purchasing experience a good one. Will definitely be going back to Daniel fir Daniel was really good to work with. He very knowledable and made the purchasing experience a good one. Will definitely be going back to Daniel fir future car purchases. More

Successful first car purchase!! Dan and Greg were extremely helpful in making my first car buying experience a smooth one! Great customer service and they were both patient in answer Dan and Greg were extremely helpful in making my first car buying experience a smooth one! Great customer service and they were both patient in answering my many questions before purchasing my new Mazda3!! More
Trusting, Family Atmosphere! I had taken my 2005 Taurus to Whaling City for service since my boyfriend boyfriend bought a 2014 F-150 there per recommendation of a family friend. E I had taken my 2005 Taurus to Whaling City for service since my boyfriend boyfriend bought a 2014 F-150 there per recommendation of a family friend. Even though my Taurus was old and I only went for oil changes and small repairs, I was always treated with the respect as if I were a member of the family. My Taurus recently started to fall apart so I approached Dan Corriveau, who sold my boyfriend his truck, about looking into a gently used car. As a first time car buyer I was clueless and slightly terrified of the process, but all of my questions were answered honestly and Dan was very accommodating to all of my concerns. I decided on a beautiful black 2016 Fusion and I couldn’t be happier, with the process and the car itself. Greg LeBeau in the finance department helped me get a great loan and taught me a lot about the car buying process, and finances in general. At no point did I feel pressured or rushed into a decision. I’m excited to go back to visit and get my first oil change! More

Excellent customer service I would highly recommend this dealership and it's staff to anyone that is looking for a vehicle.these to gentlemen have excellent customer service ski I would highly recommend this dealership and it's staff to anyone that is looking for a vehicle.these to gentlemen have excellent customer service skills and they were very helpful Keep up the good work and thanks again. More

Needed a new vehicle asap and Dan Burden and Greg lebeau got The guys at this dealership go above and beyond for every customer. It was a pleasure to be treated like a queen while they suited me up in a great The guys at this dealership go above and beyond for every customer. It was a pleasure to be treated like a queen while they suited me up in a great vehicle. I am very grateful for Dan, Greg And Darnyell. Thank you gentleman. You truly rock!!!!!! More
A Very Satisfying Car-buying Experience My experience at Whaling City Ford was excellent due to being able to work with Daniel Burden. I told Daniel that I was interested in arranging My experience at Whaling City Ford was excellent due to being able to work with Daniel Burden. I told Daniel that I was interested in arranging a two-year lease for a silver 2017 Ford Escape. I had driven an Escape for two weeks when my car had been hit by another vehicle. I liked the Escape very much. (I had been driving Honda CR-Vs for many years.) Daniel arranged to show me that car; we took it for a drive.I decided that the Escape was the car I wanted to lease. Daniel arranged the lease that I had wanted. He had me speak to a financial agent who went through the details of the lease with me, answering my questions clearly. From the day I began to shop for the car and lease wanted, until I chose the Escape, Daniel did an excellent job. He was well informed about the car I selected and about the leasing arrangements. He answered all of my questions clearly. His manner was always polite and genial. I would recommend Daniel Burden and the dealership to anyone who is interested in buying or leasing a Ford vehicle. More