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Whaling City Ford

New London, CT

4.1
569 Reviews

475 Broad St

New London, CT

06320

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Showing 569 reviews

July 21, 2017

Customer service I had he pleasure to have angel Torres work with me in making it possible to get a car. He was able to accommodate my needs along with the rest of the More

by Zul21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Torres, Darnell Williams, Greg LeBeau
Jul 22, 2017 -

Whaling City Ford responded

Good Morning Ma'am, My name is Bear Dalton and I am the Director of Internet Sales for Whaling City. I noticed that you did not leave Angel a 5 star review. Here at Whaling City we pride ourselves on always striving to be the best. To us a 4 star review is not good enough and means we have room for improvement, so I have a question for you. What could we have improved upon that would have made you feel as if we earned a 5 star review?

July 20, 2017

Easy, no pressure I did a fair amount of research on the vehicle I purchased as well as others in its class. So I knew what I was getting from Whaling City was fair and More

by brab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Borsher, Dan Wolfe
July 17, 2017

buying a truck I was looking on line at new ford trucks and not finding what I was looking for. I decided to fill out a on line form of what I wanted and got a respo More

by Glenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Employee
July 15, 2017

A special Dealer! My husband and I were met with a smile and a handshake from Terrence Beddoe. I had made an appointment with him. He was very helpful and professiona More

by LaVerne A.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terrence Buddoe, David Schwartz
July 14, 2017

Awesome Serivice The minute I came onto the lot I was greeted with smiles and genuine kindness from all the employees. Angel Torres turned my dream into reality; I dro More

by Diabetes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Torres
July 07, 2017

Easy & Quick Our experience with Angel Torres was exceptional. We had a big SUV that we owed on and wanted to trade in on a brand new smaller SUV. He was able to f More

by Elaineb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Torres, Aaron Borsher, Greg LeBeau
July 05, 2017

Purchased new 2017 Transit 250 Van My salesman Dan Corriveau set me up with my new van and saved me almost $6000 in dealer and manufacturer rebates. He is an excellent and knowledgeable More

by scottjw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Corriveau, David Schwartz
July 04, 2017

Great customer service from associate Eric Nunez. Made my purchase of an F250 truck for my business easy and worked around my busy schedule to get it done. More

by TowBoatUS Mystic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Nunez, Darnell Williams
July 03, 2017

Great customer service I gave Whaling City a 5 star rating because from the moment I stepped into their showroom floor I got warm welcome. Daniel Burden was very informativ More

by Brenda D Edwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Skinner
July 01, 2017

Easy and Friendly The service at My Whaling city exceeded my expectations. Our salesman was very friendly and the experience made purchasing my car feel easy. I recomme More

by driver1234
Recommend Dealer
Yes
Employees Worked With
Dan Wolfe
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