Whaling City Ford

Very disappointed made appointment to see a specific car, Fusion sel 2020. We specifically asked for a call back if the car was sold as we were going to be driving 1hr half to dealership We get to dealers Fusion sel 2020. We specifically asked for a call back if the car was sold as we were going to be driving 1hr half to dealership We get to dealership only to find salesperson works from home and manager said car was sold and not available and we got no call back as promise. Make sure before dealing with this dealership that car is really available.because their promise is unreliable at best and at worst they bait and switch. More

Joe Lamonica and the sales team at whaling city auto group made my truck buying experience feel like a celebration we had fun the whole time even wen talking numbers and Signing documents they made it group made my truck buying experience feel like a celebration we had fun the whole time even wen talking numbers and Signing documents they made it effortless and I got to drive off in a beautiful Toyota Tacoma that I really didn’t think I could swing but Joe made it work for me if you are looking for a vehicle in southeastern CT do your self a favor and go see Joe at whaling city Ford More

Whaling city has a been a dealership I've dealt with for quite along time I took delivery of my new vehicle on Monday and although my relationship isn't complete I can't be more happier with my experience quite along time I took delivery of my new vehicle on Monday and although my relationship isn't complete I can't be more happier with my experience with whaling city sales team by far my best experience to date More

Great and friendly place to buy a vehicle. Big selection to choose from. Highly recommend Joe LaMonica who was excellent and was straightforward with you. to choose from. Highly recommend Joe LaMonica who was excellent and was straightforward with you. More

Dan was very good easy to work with I told him what I needed no games gave me all the info I asked for over all very smooth and quick just how I wanted it to go. Thank you needed no games gave me all the info I asked for over all very smooth and quick just how I wanted it to go. Thank you More

Have not gone to any other place for cars and service since 1977. Never brought the car for the same repair twice and saving me money on discounts and incentives. since 1977. Never brought the car for the same repair twice and saving me money on discounts and incentives. More

Brought my F150 in for service Specifically a software recall and replacing the gas door. As part of the visit they carried out a “safety check’ and release the car to me with the right tear parking break recall and replacing the gas door. As part of the visit they carried out a “safety check’ and release the car to me with the right tear parking break shoes jammed. Driving home it stated to lock up and shudder. The dealehip took no responsibility. I was ultimately able to free it up myself. What’s the point of a check if you done react to finding a fault? Service manager was very polite throughout. More

Had a great experience purchasing a pre-owned Ford for my daughter. Our salesman, Joseph Lamonica, was great from the minute we walked in and had our introductions. He listened attentively to what my daught daughter. Our salesman, Joseph Lamonica, was great from the minute we walked in and had our introductions. He listened attentively to what my daughter was looking for, her price range and proceeded to show us a few great choices. From beginning to end, everything went really smoothly. The new ownership did not change the great service and welcoming environment we have been used to getting from the staff at Whaling City for many years. Thank you, Joe, for giving us another great experience. More

Whaling City's service department is great! Easy to set up appointments online or phone. Their staff is always friendly and easy to work with. up appointments online or phone. Their staff is always friendly and easy to work with. More