Back

Whaling City Ford

New London, CT

4.3
571 Reviews

475 Broad St

New London, CT

06320

Directions

By Type

Showing 571 reviews

January 07, 2021

Excellent service and handling of my purchase of a new Super Duty. Joe was always available and made the process a breeze. I drove over an hour to work with Joe and Whaling City Ford, and I'd happily repe More

by John N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Lamonica
Jan 07, 2021 -

Whaling City Ford responded

Thank you, John! We are so pleased to hear that it is worth the trip to come out to us from over an hour away. Congratulations on your purchase of the Super Duty and we hope to continue to be your Go-to Ford Dealer. Stay well and stay safe. ~The Whaling City Team

January 06, 2021

Amazing sales and delivery experience. Recently purchased a 17 Escape and Daniel and Aaron both did a wonderful job making it happen. On the day of delivery I got to the dealer just after 1 pm and was on my More

by williamgwiazdowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Corriveau, Aaron Borsher
Jan 07, 2021 -

Whaling City Ford responded

Thank you for sharing your story of your experience with us and for the 5-Star Review! We greatly appreciate the feedback and love to see when our team is doing great. Please let us know if there is anything we can do for you, friends or family in the future. You are now part of the Whaling City Family! ~The Whaling City Team

September 24, 2020

We absolutely love Joe! He’s like family now. We wouldn’t buy anything from anyone else!! I can’t tell you how much I love my new car! More

by kristenyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Lamonica
Sep 28, 2020 -

Whaling City Ford responded

Thank you! That is great to hear and we will be sure to commemorate Joe for his great efforts. We hope that you keep enjoying your new car too! Don't forget to refer friends and family to Joe through our sites so that you can get your $100 referral bonuses and Joe can keep making everyone you know have the best automotive purchasing experience(s) ever! ~The Whaling City Team

September 22, 2020

Excellent customer service. Prompt, Joe kept me informed of everything in detail. All the staff there is courteous and engaging. I would certainly return in the future More

by safeSierra1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Lamonica
Sep 28, 2020 -

Whaling City Ford responded

Thank you for the 5-Star Rating! We are glad that we were able to create a courteous and engaging experience and we hope that we see you again in the future! ~The Whaling City Team

September 14, 2020

Friendly knowledgeable staff. Work with my budget to get me in the vehicle I wanted. Owner personal introduced himself to me not something you normal see at dealerships. Very pleased with the whole experien More

by pmjoeyn29
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate , Aaron Borsher, Sales Employee, Rachel Natiello, Bruno Aparicio
September 07, 2020

Such a great car buying experience Joe and Aaron and the whole team were amazing. I’ve had poor experiences in the past with another local dealership, the team at Whaling City was great, will definitely be More

by ashy32382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Borsher, Joseph Lamonica
September 04, 2020

Very nice people! Evert was super super friendly and made my very first car purchase as easy as possible! I actually can’t wait to bring my car in for service since this was such a good experience More

by Scarey1396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evert, Aaron Borsher, Sales Employee
August 31, 2020

Dan was excellent Spent time with us going over everything. We brought our fusion in for service and ended up purchasing a 2017 Lincoln. Very happy with our purchase More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Corriveau
August 29, 2020

My son and I worked with Mitch and test drove three vehicles to really get a feel for what was available and got a great deal on a Ford Edge. Thanks Mitch ! More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Mitch Maher
August 18, 2020

Purchase was quick and effortless. Tyler did a great job getting me and my wife into our new 2020 Ford Ranger. Whaling City has the looks of a high end/high pressure dealership but the hospitality of a low More

by Tom Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Contillo
...
5
...