Wheelers Chevrolet GMC of Marshfield

"A great phone call became a fabulous purchase." After hearing that Wheeler's in Marshfield WI had a 2011 Silverado LT in stock with 22K miles on it I had to call them. I talked with Todd on a Friday After hearing that Wheeler's in Marshfield WI had a 2011 Silverado LT in stock with 22K miles on it I had to call them. I talked with Todd on a Friday late afternoon and inquired if they still had the truck. He said yes and I said was in the Twin Cites MN and he asked if I would like him to hold the vehicle. My answer was yes and he said that on Saturday that Randy would be working. I asked if he wanted my CC # to hold it and he said no. That was the beginning of an experience that I hadn't had in a long time. I called and told Randy that I was running a little late and he said no problem the vehicle was being held. After the great three hour drive I walk in and introduced myself to Randy. He said the truck was in the back detail bay and he took me to see it. Just seeing it in the condition it was in was the beginning of the best purchase I have ever made. Inside and out, under the hood and the under the truck everything was like it just came off of the assembly line. This truck was a "gem" to find at Wheelers. Randy asked me if I wanted to take it for a drive and I couldn't say yes fast enough. I drove it for about 25 miles to see how it handled on various roads, stopped to take some pictures and said this is a deal I can't pass up. Drove back to the dealership and started the purchase process with Randy. He introduced me to Daniel, and to Robert who did a fantastic job with the financing that even my credit union couldn't come close to. I asked to have a few things done since it was like a new truck and asked about coming back the following weekend to pick it up. Randy said no problem so the week went bye very quickly with follow up calls from Robert and Randy. On Friday the 13th I drove back to Marshfield to pick the truck up. Signed all of the paper work with Robert, met Todd and thanked him for holding the truck for me and he said Wheeler's does that all the time. Talked some more with Randy and he introduced me to Chris who did a review of the truck with me about the various options that this truck has compared to my 1977 Silverado that has 388750 miles on it. The positive experience of all of the staff at Wheeler's makes this a dealership that I will recommend to people for taking a road trip there to be able to work with a staff that want's you, the customer to be satisfied and have a time to reflect on what you are purchasing and to help you with a rewarding accomplishment. In closing I have to say a heartfelt "THANK YOU" to the Wheeler's Dealership as you have a staff of personal that go out and help a customer like I to make a dream become a reality. Thanks. Tom Kreiling More

Best Place in Central Wisconsin This is the only place I will shop. I have looked at other vehicles and even if I was interested in a different model if Wheelers doesn't sell it I a This is the only place I will shop. I have looked at other vehicles and even if I was interested in a different model if Wheelers doesn't sell it I am not interested More

Pleasant GMC Acadia buying experience We had a great buying experience from when we first walked into the dealership. We had two test drives and the follow through to the purchase was a We had a great buying experience from when we first walked into the dealership. We had two test drives and the follow through to the purchase was a very pleasant experience. We were always treated like part of the family. The exact vehicle that we wanted was not in stock, so Joe and Wheelers found the exact vehicle and brought it here for us. We would recommend Joe and Wheelers to all of my friends. More

captiva My experience with purchase a car was easy.sales people were wonderful service was great.now get to enjoy it for years to come..would go back to them My experience with purchase a car was easy.sales people were wonderful service was great.now get to enjoy it for years to come..would go back to them again they helped me so much especially the sales person Kim she worked with me every step to make my buying experience enjoyable.and still works with me after.wonderful person More

Great Dealership! Friendly and Easy Going I purchased a 2013 Jeep Wrangler Unlimited Rubicon (10A) from Wheeler and they made it a very positive experience. I live in Michigan so the drive out I purchased a 2013 Jeep Wrangler Unlimited Rubicon (10A) from Wheeler and they made it a very positive experience. I live in Michigan so the drive out to Wisconsin is over ten hours each way. With that being said I was rather picky in regards to getting photos/videos of the Jeep's overall condition before I came out. Kim was quick to take nice photos and a short video on the Jeep the same day I called. They also provided the Carfax and the ownership history that they know from it being in a somewhat small town. They also gave us a respectable offer on our lease trade-in which sealed the deal. After figuring out exactly what fees I had to pay due to being out of state we agreed on a price that was appealing to the both of us. The only thing I would have liked to have been clarified a little better is exactly what the each fee is for and why it is required for me. The drive to Wisconsin was long, but enjoyable as I knew I had a good overall impression of the Jeep before I ever saw it. Once we arrived Kim was quick to greet us at the door and welcome us to Wheeler. In under 15 minutes we were test driving the Jeep and fell in love with it the second we hit the road. After arriving back to the dealership we signed papers and were back out in the Jeep in under 15 minutes. All in all, we could have arrived and been on our way in 30 minutes had we not went for a test drive. Overall, the best impression of Wheeler came from Kim. She offered beverages while we sat down and was very willing to help out with any needs that we may have had. Thanks for the tea Kim, it was great! I didn't get to meet Randy, although we did talk on the phone. Thanks again, Wheeler Chevrolet GMC! More

Captiva purchase Very nice experience. Answered all questions and concerns...made the whole car buying experience easy...from the initial call to test drive to the wai Very nice experience. Answered all questions and concerns...made the whole car buying experience easy...from the initial call to test drive to the waiting and final day to sign papers. Always treated with respect and appreciation. More

Fast and friendly service Ann and Randy were very helpful in my situation. They found me a vehicle asap, very happy with what they had and with the price. Very friendly and wen Ann and Randy were very helpful in my situation. They found me a vehicle asap, very happy with what they had and with the price. Very friendly and went out of their way to make sure I was a satisfied customer. Will definately being going back for service and for any furture purchases. I highly reccomend the dealership to anyone. More

New GMC truck purchase. The experience from when we first walked into the dealership, the test drive and the follow through to the purchase was a very pleasant experience. We The experience from when we first walked into the dealership, the test drive and the follow through to the purchase was a very pleasant experience. We were always treated like part of the family. I would recommend Wheelers to all of my friends. More

Satisfied Customer Very satisfied with both of my purchases from here both times they were willing to work with me on their business hours! Especially our last vehicle t Very satisfied with both of my purchases from here both times they were willing to work with me on their business hours! Especially our last vehicle that we had to purchase due to our old one breaking down on our way home from vacation, we did some online shopping and found the one we wanted at Wheelers, Dealt with Joe very good to work with. Thank you!! More

Great customer service We went to the dealership to look at a car that we had seen posted online. We were met in the parking lot by two salesmen. Both were very friendly. We went to the dealership to look at a car that we had seen posted online. We were met in the parking lot by two salesmen. Both were very friendly. They took the time to check pricing new car vs pre owned. They really seemed to want our business. This took all afternoon, but we drove home in our new car that very night. Every employee that we met was friendly and helpful. More