White-Allen Honda

excellent service and friendly staff, including the shuttle I was recently serviced for an oil change. My previous service experiences were also excellent...obtaining my spare key by the sales manager and re-ke I was recently serviced for an oil change. My previous service experiences were also excellent...obtaining my spare key by the sales manager and re-keying by the service department. I also want to thank Mr. Morrow, my salesman, for helping me select my vehicle. I'm just trying to keep my 18 year old daughter out of my car...she also loves it. More

Great service All the service staff and support staff were friendly and efficient. I took advantage of shuttle while service Che was being done. The shuttle driver All the service staff and support staff were friendly and efficient. I took advantage of shuttle while service Che was being done. The shuttle driver was also good. I will continue using this site for my service needs. More

Honda Accord Touring This one year service was done very quickly and efficiently. Waiting room is very comfortable. The only thing I would have appreciated was a verbal This one year service was done very quickly and efficiently. Waiting room is very comfortable. The only thing I would have appreciated was a verbal rundown of the work that was done and the status of the main systems on the car. More

Excellent Service....in and out fast! Very convenient since I work right down the road. Waiting area is always very clean and so are the restrooms! Service....in and out fast! Very convenient since I work right down the road. Waiting area is always very clean and so are the restrooms! More

Honda Pilot Love my new Honda Pilot. Walter was my salesman and he was awesome. Walter was very professional and was great to work with! Super satisfied customer Love my new Honda Pilot. Walter was my salesman and he was awesome. Walter was very professional and was great to work with! Super satisfied customer ! More

Great dealership and salesman I had an outstanding experience with this dealership and our salesman was very knowledgeable and helpful as was the financial person. Our only compl I had an outstanding experience with this dealership and our salesman was very knowledgeable and helpful as was the financial person. Our only complaint is the accessibility of their facilities from our home in Kettering. More

I by-passed the office & managers & got great service. My 2009 Honda Civic would not start after a quick "P-Break" half way back to Dayton driving from Milwaukee. After a rest, it started. Arriving home in My 2009 Honda Civic would not start after a quick "P-Break" half way back to Dayton driving from Milwaukee. After a rest, it started. Arriving home in Dayton, I called White-Allen Honda. ( I was afraid to turn-off the car). White-Allen: "One moment , sir." Music. Wait. Back to someone. "Would you like to schedule an appointment?" No, can I talk to Jared? Bill? Dale? "One moment, sir." Wait. Music.. Hold. More music. Again; "Oh sorry, can I schedule an appointment for you?" No thank you. I hung up. I drove directly to White-Allen. Jared waved me in. I explained. Jared had another mechanic do a full-load test on the battery right then. Read out: "Replace." I filled out the paper work. I waited about 15 minutes in your waiting room. I was called. Job done. $165.00. I paid & came home. Total time: under 30 minutes. White-Allen made a sale because of the mechanics. I explained to Dale that I called once before about a quick question (several months ago). I was transferred to a "manager" (a woman's voice) who would NOT let me talk to a mechanic. I was ready to find another Honda dealer to do my work. Yesterday's experience has changed my mind. You have terrific mechanics there. They know me, I know them. I DON'T know the managers. In my opinion, If a customer wishes, let them talk to a mechanic. More

Excellent, Honest Service This dealership has serviced my car for several years now and I haven't had any post service issues with their work, they have always done a good job. This dealership has serviced my car for several years now and I haven't had any post service issues with their work, they have always done a good job. With my car being so old, they never try to pressure me into any services that I don't actually need and that has been a very big help to me. More

Dropoff and keeping posted as to status of vehicle Discussed service needs. Rep looked records, suggested engine air filter and cabin filter replacements. Done with no delay or problem. Like multi poin Discussed service needs. Rep looked records, suggested engine air filter and cabin filter replacements. Done with no delay or problem. Like multi point vehicle inspection sheet provided. Value tire inspection very much. More

Satisfied!! This was my 1st new car purchase. Randy was ABSOLUTELY amazing and made the process a BREEZE! the finance guys were GREAT as well. I am a HAPPY custo This was my 1st new car purchase. Randy was ABSOLUTELY amazing and made the process a BREEZE! the finance guys were GREAT as well. I am a HAPPY customer and will recommend this dealership to anyone. More