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White Bear Acura Subaru

Vadnais Heights, MN

4.8
7,168 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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3525 N Highway 61

Vadnais Heights, MN

55110

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Showing 7,168 reviews

October 24, 2022

David was very thorough in our negotiations and helpful with learning the technical workings of my new MDX More

by ARLYSKATH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ringsred
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

White Bear Acura Subaru responded

We're glad David provided a good experience! Thank you for your business and congratulations on your new MDX!

October 24, 2022

Nena was professional, pleasant and efficient! Waiting area was sufficient although coffee machine was out of order. More

by NJOFESS
Recommend Dealer
Yes
Employees Worked With
Nena Downey
Oct 25, 2022 -

White Bear Acura Subaru responded

We're glad Nena provided a good experience for you! Thank you for your business! Hopefully, next time you're in, the coffee machine is working!

October 24, 2022

My experience was great, the service was amazing, helped me out quick and easy. Made me feel like I was prioritized. More

by xuela48xiong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience and that they were able to get you back on the road in a timely manner! Thank you for your business!

October 24, 2022

We had a super positive experience purchasing our new Ascent - from reception to sales to finance to service. Even the waiting room is above expectations. It's bright and clean with plenty of workspaces More

by Ukuhl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business and for your kind words, we really appreciate it!

October 23, 2022

Everything went great and the staff at Luther Acura is wonderful. Thank you so much!! More

by bkandson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Smith, Jake Buckles
Oct 24, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience! Thank you for your business!

October 23, 2022

The service is always excellent, the waiting time is very quick and really satisfied with the maintenance that’s done. More

by danielwalters360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Buckles
Oct 24, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience and that they were able to get you back on the road in a timely manner! Thank you for your business!

October 23, 2022

I really appreciated how informed and professional Chris was. He was courteous and patient with us. My husband asked I enjoyed the conversation about the cars and arrived at a decision we were happy with. More

by krogersandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doffing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

White Bear Acura Subaru responded

We're glad Chris provided a good experience! Thank you for your business and congratulations on your new ride!

October 23, 2022

Great customer service and waiting area where I could work while waiting. The interior night running lights got switched off and took me a while to figure out how to turn them back on, but otherwise, no More

by gypsycaravan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alissa Brogan
Oct 24, 2022 -

White Bear Acura Subaru responded

We're glad you had a good overall experience! Thank you for your business! Please let us know if you need anymore help regarding the technology of the vehicle as we have a specialist that can talk you through those things.

October 22, 2022

Have had poor service the last few years with this dealership. Most recent oil change in Sept. ‘22 also had to return back because technician did not put a reminder/followup sticker. Very basic task a More

by GALGA961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donovan Brummond
Oct 28, 2022 -

White Bear Acura Subaru responded

We are sorry about the issues you had. We have tried to contact you several times but have not heard back from you. Unfortunately the number you stated you are texting is an office line and cannot receive texts, this may be the source of frustration. We offered to repair the steering column despite the fact that we did not do any work in that area. Please contact our Service Director if you would like us to assist you further.

Oct 28, 2022 -

GALGA961 responded

I recrived ONE voicemail from your service director who I will not return his call as he does not respond until a day later. He stated in his voicemail that he does not remember getting any texts ftom me. Well I sent him 2 on 9/21/22. After no response to these texts I called and left a “frustrated “ voicemail. Too many followups so I will not respond to him any longer. He did respond the next day but my window of opportunity was gone for me to go back and have his technicians look at my issue. I have been doing all I can to deal with this issue and am done. Thank you for listening.

October 22, 2022

Kevin and Dan helped me through ordering and financing and made sure I knew what everything was and how much it cost. Very transparent and no funny business. More

by lukebethke
Recommend Dealer
Yes
Employees Worked With
Dan Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Vue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

White Bear Acura Subaru responded

We're glad Kevin and Dan both provided a good experience! Thank you for your business and congratulations on your new ride!

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