White Bear Acura Subaru

The dealer performs a service check on the battery when The dealer performs a service check on the battery when you bring your vehicle in for service. On my way home I lost all power. When my husband ch The dealer performs a service check on the battery when you bring your vehicle in for service. On my way home I lost all power. When my husband checked under the hood, the battery cables were loose. My husband called the dealer to let them know. Reed said they check the battery with a clamp on device. He stated sometimes this loosens the battery cables when the clamp is removed. If they know this, they should automatically check the cables and tighten then if they have become loose. Also, when my husband opened the hood, theair vent tray was filled with leaves. It would have been a nice gesture to remove them. We were also origianlly charged to have the tires rotated. We purchased new tires from this dealer last November. It should be in their records we have life time of free tire rotations. They did remove the charge when we pointed that out. More

I'd done some research beforehand and everyone I asked told me White Bear Subaru is a great dealership. From the moment I walked into the showroom, I was treated well and with great respect. The salespers told me White Bear Subaru is a great dealership. From the moment I walked into the showroom, I was treated well and with great respect. The salesperson I worked with, Art Stanko, was wonderful! He helped me locate exactly what I was looking for, in the price range I told him I needed. After I bought my new car, Art spent lots of time showing me how the car worked. All of the employees were friendly.I'm recommending White Bear Subaru as a great place to buy a new car. More

I appreciated that the salesman, Mike, was very knowledgeable about his product and that he addressed the things I was concerned about, without going on about things that don't matter to me. I beli knowledgeable about his product and that he addressed the things I was concerned about, without going on about things that don't matter to me. I believe he was straight with me and patient with my questions and my decision process. It is nice to work with someone who is both knowledgeable and likable. More

First off the salesperson wanted to sell me something I didn't want. I had a feeling he could make more money from a Legacy than an Impreza. At one point he told me if I thought I could do better elsewhe didn't want. I had a feeling he could make more money from a Legacy than an Impreza. At one point he told me if I thought I could do better elsewhere I should go there but wounldn't be any better off. I did go elsewhere and I am better off. For some reason the general sales manager called me and he had the same attitude which put me off even more on the dealer. I decided that even though Subarus are good cars and in demand that dealers shouldn't act so arrogant with customers. More

My new car had to be towed to the dealership; it was a minor issue and the dealership not only fixed it immediately, they did all the maintainence work I had scheduled for the next day, saving me an addit minor issue and the dealership not only fixed it immediately, they did all the maintainence work I had scheduled for the next day, saving me an additional trip. Very friendly, very responsive. More

Took it in for routine service, got excellent attention. A problem occurred after I went to get into the car and leave, which they immediately fixed. A problem occurred after I went to get into the car and leave, which they immediately fixed. More

They honor their appointments with minimal waiting. They are very courteous, and communicate well about needs, problems, and solutions. I have never had a problem or need to follow-up with any of their ser are very courteous, and communicate well about needs, problems, and solutions. I have never had a problem or need to follow-up with any of their service. More

OUR SALES PERSON WAS GREG RUTT, GREG WAS VERY HELPFUL. HE WAS FRIENDLY, PROFESSIONAL AND TOOK ALL THE TIME WE NEEDED TO UNDERSTAND THE PURCHASE PROCESS. WE HIGHLY RECOMMEND WHITE BEAR ACURA. WAS FRIENDLY, PROFESSIONAL AND TOOK ALL THE TIME WE NEEDED TO UNDERSTAND THE PURCHASE PROCESS. WE HIGHLY RECOMMEND WHITE BEAR ACURA. More

I was very impressed with everything about my experience while buying my new car. Matt was very personable and informative. It was great not feeling pressured to buy. Carl walked me through the financial pa while buying my new car. Matt was very personable and informative. It was great not feeling pressured to buy. Carl walked me through the financial part of my visit. He was great! More

Everyone at the dealership was very friendly and easy to work with. Matt went over the car carefully and explained the various bells and whistles. Sam offered to try to sell my old car for me (I didn't wa work with. Matt went over the car carefully and explained the various bells and whistles. Sam offered to try to sell my old car for me (I didn't want to let it go for the trade-in amount they were willing to give me), and also offered me complimentary winter floor mats. Karl was the "money man" and explained all the options available (extended warranty, rustproofing, etc.) without pressuring me into purchasing any I didn't want. I gave price a "4" simply because I didn't really try to negotiate and paid the suggested retail price. I wanted the car as quickly as possible and there was one available within two weeks in the color and with the options I wanted, so I didn't try to haggle and really don't know whether I could have gotten a better price. More