White Bear Acura Subaru

Accurate estimates Service advisers were not hurried Accurate estimates Service advisers were not hurried answering questions Prompt check-in Appreciated home drop off service Service done promptly Accurate estimates Service advisers were not hurried answering questions Prompt check-in Appreciated home drop off service Service done promptly Excellent explanation of final invoice More

Very easy to make appointments online, however, you usually need to do this in advance as they fill up quickly. Staff is extremely friendly. Nice clean waiting room and it even has a TV and toys for ki usually need to do this in advance as they fill up quickly. Staff is extremely friendly. Nice clean waiting room and it even has a TV and toys for kids. I am always treated as a valued customer and they are right on with their estimates for cost and time. Though I don't like taking my car in for service, White Bear Acura is a great dealership with quality service and workers. More

I brought my car in for service check on the engine and to replace a bad speaker. received a call that after the diagnostic check on the engine was fine and the speaker was replaced, which was under warra to replace a bad speaker. received a call that after the diagnostic check on the engine was fine and the speaker was replaced, which was under warranty. Great experience. Professioanl service techs. More

Great dealership. Looking forward to working with them in the future on my next new car purchase--Art is just tremendous to work with. Also use them for all maintenance on my Subaru vehicles and they're in the future on my next new car purchase--Art is just tremendous to work with. Also use them for all maintenance on my Subaru vehicles and they're great. More

White Bear Acura is willing to go the extra mile to ensure that their clients are pleased. I have had issues, but it is because of those issues that I have been able to determine that the service pers ensure that their clients are pleased. I have had issues, but it is because of those issues that I have been able to determine that the service personnel and General Manager Dan Moen are trustworthy, respectful professionals who know what they are doing and run a quality establishment. I recommend this dealer and the Acura brand. More

I was very pleased with the time that Reed took with me today (at the first oil change on my new Outback) to discuss my interest in the pros and cons of using synthetic oil, and also to discuss the time/mi today (at the first oil change on my new Outback) to discuss my interest in the pros and cons of using synthetic oil, and also to discuss the time/mileage recommendations for "severe service" maintenance on my vehicle. More

Had repairs to power steering and torque converter under re-calls from manufacturer of my 2007 MDX. Appointment was on time and repair done in timely manner while I waited. Very happy with the service and re-calls from manufacturer of my 2007 MDX. Appointment was on time and repair done in timely manner while I waited. Very happy with the service and though I incurred no charges, you even washed my vehicle!! Thanks for excellent service. More

The people were very friendly and efficient. I needed to have a headlight replaced and the oil changed. Since it would take about an hour, they offered to drive me to a restaurant where I had breakfast, an have a headlight replaced and the oil changed. Since it would take about an hour, they offered to drive me to a restaurant where I had breakfast, and they then picked me up for return. It was a verynice experience. More

I encountered some issues with White Bear Acura. I was disappointed for a couple different reasons. The dealership contacted me and attempted to resolve the issues I encountered. I applaud them for disappointed for a couple different reasons. The dealership contacted me and attempted to resolve the issues I encountered. I applaud them for working to correct the issues. More

Car was in for first oil change at 3000 miles. Was told it was free and it was! A nice surprise. Alex Anderson was friendly, helpful and appeared extremely knowledgeable. I watched him with other custom it was free and it was! A nice surprise. Alex Anderson was friendly, helpful and appeared extremely knowledgeable. I watched him with other customers and he explained things in a thorough manner, not "talking down" to anyone but giving them their options making well thought-out recommendations. He assured me that the 2 questions I had about my new car would be handled and they were. It was done in a very timely manner and the paperwork was very descriptive and accurate as to what was done and how the inspection went. I thought Alex was exceptionally professional and sure seemed to know what he was talking about. He addressed my two questions to my satisfaction and fixed one of the "issues" on the spot when I brought the car in. He explained what would be done and why, but not in a condescending way. I am an older woman but have had quite a bit of automotive experience having spent about 10 years working in the pits of open wheel racing as a technical inspector. I felt that I and all the customers I observed were treated in a very courteous and friendly manner, and I have always felt like a valued customer. This is my third Subaru and nothing has happened to make me want to try any other brand or dealership. I have been impressed for the last 10 years of dealing with White Bear Subaru and all the staff in man different situations, and I will continue to be a loyal customer for years to come. More