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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,969 Reviews

3,969 Reviews of White Bear Acura Subaru - Service Center

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September 21, 2020

Great service, pleasant to deal with. I had trouble with the online scheduling tool, but someone got on the chat immediately and I was able to get scheduled into the slot I wanted. I waited at the dealersh More

by mp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Sep 22, 2020 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that someone was able to help you with online scheduling. With as much work that needed to be done, we're glad our team was able to get you back on the road in a timely fashion. Thank you for your support.

September 21, 2020

Brought in 05 Outback for oil pan. Tech ran into problems doing the install and asked for additional time to remove rusted parts. I agreed. Tech did a great job getting the part out within the requested time More

by Rick in MN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

White Bear Acura Subaru responded

We're glad you had a good experience and that the technician was able to fix your vehicle. Thank you for your support.

September 21, 2020

Great! I will return for service again. Waited for my car. Service was performed in a short time as promised. Explained to me what needed to be done. More

by nazure28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Sep 23, 2020 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and we look forward to seeing you again. Thank you for your support.

September 20, 2020

I’ve been coming here for years and have alway had exceptional service, from sales to service, White Bear Subaru is truly a 5 star dealership. More

by torvo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Sep 22, 2020 -

White Bear Acura Subaru responded

Thank you so much for your kind words, we really appreciate them. We're glad our team has always been able to provide an exceptional experience for you. Thank you for your support.

September 20, 2020

All service was completed well and on time. My loaner car was the latest model and initiated me to the new options. My $50 coupon was accepted so my final bill was lower than my estimate. More

by SGMAD2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that our team was able to get you back on the road in a timely fashion. It's always nice when the price is lower that expected. Thank you for your support.

September 19, 2020

Our vehicle was in for service needs. Luke and the service team provided great customer service, communication, etc. It was also helpful to communicate with your team via text. We will be back for f More

by Ah
Customer Service
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

White Bear Acura Subaru responded

We're glad Luke and our team were able to provide a good experience for you and that you found the text communication helpful. Thank you for your support and we look forward to seeing you again in the future.

September 19, 2020

This dealership has an efficient, friendly routine that makes waiting for my car to be fixed a painless process. Also, they have free hot and cold complementary drinks. More

by kathyceltica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manya Love
Sep 22, 2020 -

White Bear Acura Subaru responded

We're glad you liked our service process and our complimentary beverages. Thank you for your support.

September 18, 2020

I brought my Subaru on a recall. When reviewing the paperwork, I discovered other needed repairs. But since no one mentioned it on site, I am having them done elsewhere. More

by dlstelter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manya Love
Sep 22, 2020 -

White Bear Acura Subaru responded

We're sorry nobody mentioned the other repairs when your service was finished. There may have been a mix up if there were multiple advisers that you were working with.

September 18, 2020

Manya was lovely. Even though I ended up spending more than I expected (had to get my tires and brakes replaced) Manya helped me make the best decisions for my vehicle. She was lovely to work with and I w More

by Duenorde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manya Love
Sep 22, 2020 -

White Bear Acura Subaru responded

Thank you for your kind words, we really appreciate them. We're glad Manya was able to provide a good experience for you and that she was able to help you make the best decisions for your vehicle. Thank you for your support!

September 18, 2020

Efficient and courteous service. Easy to schedule the service time. Easy online scheduling. Thanks Do e done done done done done done done done dobe More

by tk524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Burton
Sep 22, 2020 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that you were able to easily schedule an appointment. Thank you for your support.

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