White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,975 Reviews of White Bear Acura Subaru - Service Center
No vesicles to choose from. Not detailed on new loan. The extra 1700 for maintenance makes no sense? I had to pay for an alignment on my last oil change. Seems like that should Not detailed on new loan. The extra 1700 for maintenance makes no sense? I had to pay for an alignment on my last oil change. Seems like that should be covered, on a lease???? More
Matt was extremely helpful. He kept me informed and provided me with a loner when he realized it was goin to take a little longer than initially expected. He kept me informed and provided me with a loner when he realized it was goin to take a little longer than initially expected. More
Nena is always a pleasure to work with and is very knowledgeable!! I will never take my Acura to anyone but them. knowledgeable!! I will never take my Acura to anyone but them. More
Awesome customer service. Excellent job. I have never been dissatisfied with the service I get from White Bear Subaru. They even saved me $200 off my 90,000 mile maintenance s Excellent job. I have never been dissatisfied with the service I get from White Bear Subaru. They even saved me $200 off my 90,000 mile maintenance service. I trust them 100% More
ABOVE AND BEYOND. I was having an intermittent starting issue with my Acura TLX that needed to be addressed. At the same time, I was dealing with an elderly parent w I was having an intermittent starting issue with my Acura TLX that needed to be addressed. At the same time, I was dealing with an elderly parent who was in hospice and nearing the end. Clearly a stressful time and it was important that my vehicle was there for me when I needed it. After the initial diagnosis at While Bear Acura, it was determined that I needed a new starter. This was late on a Thursday and the new starter could not be delivered until Monday. Nena Downey, my Service Advisor, understood what I was up against and was proactive in her assistance. Not only was she genuinely empathetic but Nena recognized my need to be with family during a very difficult time. Within 10 minutes, she had a loaner car waiting for me so I could get on my way. As promised, my TLX was ready for me to pick up Monday afternoon. For me, it is the little things that can make a difference between having a great experience vs a good experience. Nena and the rest of the White Bear Acura team really helped me out in a time of need and is something for which I am grateful. More
Very helpful and nice. Always provide good services everytime I go in for my services. Always provide good services everytime I go in for my services. More
I appreciate the great service given to me at my last visit and always. The entire team I had been courteous and always explains any issues and options I have. visit and always. The entire team I had been courteous and always explains any issues and options I have. More