
White Bear Lake Mitsubishi Suzuki
White Bear Lake, MN
Filter Reviews by Keyword
By Type
Showing 850 reviews
Safety Recall Received a recall notice from Mitsubishi. I called White Bear Mitsubishi (WBM) to schedule the inspection. Troy Miller, Service Mgr, called me back Received a recall notice from Mitsubishi. I called White Bear Mitsubishi (WBM) to schedule the inspection. Troy Miller, Service Mgr, called me back the next day and left a message with regard to the recall. I scheduled the inspection very soon after my call. The work was done and everything completed in a professional manner. Everyone was friendly, personable, and efficient. Since the time to complete the work was to take 2-3 hrs, I left the dealer to do some other things. I was offered a ride to my destination, but it was unnecessary. My error was in not letting anyone at WBM know I left, so when my Outlander was completed they couldn't find me. They called my house to be sure everything was ok, and to tell my wife to let me know I could pick up my vehicle. Their follow-up is excellent. Many good reasons why they are successful. More
Just keeps getting better! Our new 2017 Outlander GT is the second vehicle we have bought from White Bear Mitsubishi. As the title says the buying experience really did just get Our new 2017 Outlander GT is the second vehicle we have bought from White Bear Mitsubishi. As the title says the buying experience really did just get better. And the first experience was great! Jennifer Rhoney is a wonderful sales rep and covered all the bases, would highly recommend! We want to thank Jennifer, Stu and finance for getting us in and out quickly and making for a great buying experience. Thanks! More
Amazing sales experience I wanted to surprise my wife for valentines day with a pre-owned Infinity QX56. She has been wanting one for years. She left for an out of town busine I wanted to surprise my wife for valentines day with a pre-owned Infinity QX56. She has been wanting one for years. She left for an out of town business trip and I had little time to act. I looked online and found the vehicle I wanted. I reached out to White Bear Lake Mitsubishi Suzuki and worked with Jennifer Rhoney. She was amazingly patience with me has I had alot of questions. Once I was ready to purchase, I worked with the finance department which went very smooth and before you know it I was surprising my wife with her new car. She loved the vehicle and I couldn't have done it with the help of Jennifer and the great folks at WBL Mitsubishi Suzuki. More
Above the rest in a dealership! I was looking for a specific used Ford Explorer and White Bear Lake Mitsubishi Suzuki had the exact vehicle I was looking for. My sales person was Jen I was looking for a specific used Ford Explorer and White Bear Lake Mitsubishi Suzuki had the exact vehicle I was looking for. My sales person was Jennifer Rhoney. She made the whole experience flawless. Great communication and was very accommodating on the delivery of the vehicle. Thank you Jennifer! More
Get it done! Jake listened and got me in and out quickly. Recommended for anyone who doesn't like spending there time sitting around, if you know what you want g Jake listened and got me in and out quickly. Recommended for anyone who doesn't like spending there time sitting around, if you know what you want get it done with the Mitsubishi team. Thanks again Jake. More
Purchasing car Very nice and welcoming dealership. They were also fast and efficient. I didn’t buy a Mitsubishi but the car I did buy I received great service for. I Very nice and welcoming dealership. They were also fast and efficient. I didn’t buy a Mitsubishi but the car I did buy I received great service for. I asked for small detailing before I purchased it and my salesman Dennis made sure it was done and to my satisfaction. Probably one of the best dealerships I’ve been to. More
Excellent service, Friendly staff, Great sales-person! We leased two Mirages, a 2015 and 2017. We love the cars and Dennis O'Donovan was great to work with. We returned our 2015 at the lease end. We return We leased two Mirages, a 2015 and 2017. We love the cars and Dennis O'Donovan was great to work with. We returned our 2015 at the lease end. We returned to buy a 2018 Mirage. The pricing was fine and the process was easy. These folks really work to make their customers happy. We've been to other dealerships and sometimes the sales tactics border on sleazy. These folks don't waste your time or constantly try to up-sell. They work at making sure that you walk out the door satisfied. The service department is responsive and convenient. We're happy and we highly recommend them. Thanks Dennis and Mary! More
Vehicle Purchase with Dennis O;Donovan I am really impressed with the Team effort at the Mitsubishi White Bear Lake Dealership. Dennis O'Donovan did a fantastic job working with the Sales I am really impressed with the Team effort at the Mitsubishi White Bear Lake Dealership. Dennis O'Donovan did a fantastic job working with the Sales group to find an Outlander SE and get the trade value and rebates to fit my budget. This is the third new or used vehicle our family has bought in the past 10 years. I highly recommend this dealer for your future car purchase. More
Great Experience! We had a great experience with Jake-our dealer! he was kind, respectful and knowledgable. We have had our car a few days and just love it! They made We had a great experience with Jake-our dealer! he was kind, respectful and knowledgable. We have had our car a few days and just love it! They made buying a car a very FUN and exciting experience. Not scary, because they were trust worthy and made things clear to understand. More
First time Mitsubishi owner Let me start of by saying the 2017 Outlander is a dang good vehicle. Its a shame that this vehicle gets often over looked by other popular competitors Let me start of by saying the 2017 Outlander is a dang good vehicle. Its a shame that this vehicle gets often over looked by other popular competitors. Now to my sales experience... I've dealt with many different salespeople throughout the years, not many stand out in actually being a great salesperson offering an easy smooth car buying experience. Jared Selas, you displayed many characteristics that many in the field lack. Integrity and actual car knowledge. Its very unfortunate to hear you are no longer at this dealership and I wish you the best luck. My dealer experience was just as good as my sales experience. My particular Outlander was not on the dealer lot during my purchase. They provided me with a loner until my vehicle was ready to pick up. I was given daily updates on the status of my vehicle by my salesperson. We hit a slight delay because condition of my vehicle was not up to showroom standards, they quickly fixed any imperfections (dent and scratches) In the end my vehicle was personally delivered to me at my home by another salesperson Nancy (excellent job) I couldn't be any more satisfied with the purchase. More