
White Bear Lake Mitsubishi Suzuki
White Bear Lake, MN
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Excellent Juan Cruz and Steve Thureson both did an excellent job helping me through my first real car buying experience. First met with Juan who didn't pressure Juan Cruz and Steve Thureson both did an excellent job helping me through my first real car buying experience. First met with Juan who didn't pressure me into buying like most other dealerships would and went out of his way to do everything he could to make the best purchase possible. Come the day of buying the car, Juan was off and Steve Thureson took over the process and also did a fantastic job with the experience. I recommend these guys! More
I love my new car Brian Mensch was fantastic! He went out of his way to make sure I left happy, I love my Mitsubishi Outlander Sport. The next time I need a car, I will Brian Mensch was fantastic! He went out of his way to make sure I left happy, I love my Mitsubishi Outlander Sport. The next time I need a car, I will definitely come looking for him. More
A Lifetime Customer A great big THANK YOU to Steve Thureson at White Bear Mitsubishi for finding us the perfect truck. This is our 4th vehicle from this dealership and I A great big THANK YOU to Steve Thureson at White Bear Mitsubishi for finding us the perfect truck. This is our 4th vehicle from this dealership and I wouldn't go anywhere else. Everyone is always very helpful and friendly from service to sales. I would recommend them without hesitation!! More
Bought a new vehicle and the service I received from Neil Hinz was great! He definitely knew is stuff about the vehicle and even though I bought a used car that wasn't a M and the service I received from Neil Hinz was great! He definitely knew is stuff about the vehicle and even though I bought a used car that wasn't a Mitsubishi I didn't feel pressured to buy a brand new vehicle from them. Everything about it seemed relaxed and everyone that I talked to did a great job explaining everything to me since this was my first time buying a car from a dealership. Neil made the experience seem really laid back More
Wonderful car buying experience. Frank helped me pick the perfect car for the perfect price. I could not be happier with my car buying experience. Thank you to the whole team and all Frank helped me pick the perfect car for the perfect price. I could not be happier with my car buying experience. Thank you to the whole team and all of your patience and explanation. It really made the experience great. More
Very knowledgeable and warm experience I had the wonderful pleasure of working with Steve at the White Bear Mitsubishi and it is an experience that will make me a lifetime customer. Going i I had the wonderful pleasure of working with Steve at the White Bear Mitsubishi and it is an experience that will make me a lifetime customer. Going in I was nervous about the whole car buying experience, since I am fairly new at it, and there was not a single question that was not answered. There was no pressure to buy and the overall experience left me feeling great. I love my new car and will highly suggest this dealership to anyone who seeks to purchase a car. More
Awesome experience! I would recommend this dealership to anyone looking for a car! Our sales rep Steve was friendly, knowledgeable, and not pushy with myself or my husb I would recommend this dealership to anyone looking for a car! Our sales rep Steve was friendly, knowledgeable, and not pushy with myself or my husband. They were able to get us a lower rate then our credit union! We we really referred by a family friend and I'm very happy they did! I love my car and thank Maplewood Mitsubishi! More
Feel like one of the Fam:-) My Sales Guy Neil Hinz...ROCKS! I let him know I was interested in a car, he put a hold tag on it, said "anyone wants to show it, they need to go thr My Sales Guy Neil Hinz...ROCKS! I let him know I was interested in a car, he put a hold tag on it, said "anyone wants to show it, they need to go through me" bought the car as planned, Neil made me feel very important and was the best car sales guy ever! More
First Car I'm going to make this short and sweet. Great Atmosphere. Great sales consultant Brian Quam. Thanks for the new Mitsubishi Lancer. Will for sure be a I'm going to make this short and sweet. Great Atmosphere. Great sales consultant Brian Quam. Thanks for the new Mitsubishi Lancer. Will for sure be a repeat customer. More
Wish I had a good experience I've been reading all of the reviews and man is White Bear Lake Mitsubishi the place to go. Well my experience was anything but five star. First we I've been reading all of the reviews and man is White Bear Lake Mitsubishi the place to go. Well my experience was anything but five star. First we made an appointment to meet with a dealer. You would think making an appointment he would have only you. Not so much he was trying to do two customers at the same time. We did have an easy time with financing on the day of the purchase. It was after all was said and done that the experience went from ok to just plain poor. We ordered weather tech mats and we were told they would be there in a day or two. We got them one week later. My wife and myself called and emailed inquiring why our trade had not been paid off. No voicemail or email was ever returned. While all this was going on we get a call that Mitsubishi needed another signature. Ok fine so we do the signatures that they need. Two days later we get another call that they need another signature. My wife tells them we already did that and he said it was the wrong one. So he emails the forms to sign and they are the ones we already signed. So I forward the first email to him with the signatures. My wife then asked him about the payoff because the payments is now past due. He said it should be fine. Should be fine are you kidding me this is our credit. We pay all are bills on time. Now to not just dog these guys I will say some of the employees are very helpful and friendly. I just hate to read all the reviews of positive experiences and I had the worst car buying experience we have ever had. More