White Ford
Roanoke Rapids, NC
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26 Reviews of White Ford
I was satisfied with the courtesy of the staff. On this visit, the staff was courteous and the service was completed in a timely manner. I will use this dealership as long as the quality of the wor On this visit, the staff was courteous and the service was completed in a timely manner. I will use this dealership as long as the quality of the work is acceptable. More
Service I have always been more than satisfied with service at White's. Because they do not always tell me I need additional work, I am confident that when th I have always been more than satisfied with service at White's. Because they do not always tell me I need additional work, I am confident that when they do indicate a need, it is legitimate, not a money grab. Often an inspection results in "Everything fine, nothing needed." This is unlike my previous car that every oil change resulted in several hundred dollars of work needed. I think the integrity of service at White's will keep me a customer there. Louise Scott Jarratt, Virginia More
My rep that helped me at the counter went above and beyond to help me with the Eco Diesel refund Dodge is supposed to provide to Eco Diesel owners. Selsea called them and we got the same answer we got beyond to help me with the Eco Diesel refund Dodge is supposed to provide to Eco Diesel owners. Selsea called them and we got the same answer we got before and got no where. Dodge is avoiding the payout More
Tammy in service is very good with her job. She is kind courteous with the customers. She makes sure the customers are satisfied with the work the customer came in for. She makes customers her number one p courteous with the customers. She makes sure the customers are satisfied with the work the customer came in for. She makes customers her number one priority which is what makes a good employee. More
Awesome service department Awesome service staff, got me in and out on time. Technician even found my air filters to be dirty and they were able to replace them same day. Awesome service staff, got me in and out on time. Technician even found my air filters to be dirty and they were able to replace them same day. More
Oil Change In for an oil change and tire rotation. Service personnel very friendly and accommodating. My wait was not excessive so I was out in a timely fashion. In for an oil change and tire rotation. Service personnel very friendly and accommodating. My wait was not excessive so I was out in a timely fashion. More
Real professional Prompt and professional in solving your problems I look forward to each visit because I know I will be satisfyed with the service rendered there Prompt and professional in solving your problems I look forward to each visit because I know I will be satisfyed with the service rendered there More
Not happy with Ford service Took my F250 diesel in for an oil change, tire rotation and some minor warranty work (tire pressure sensors and spare tire lock). After 3 hours of wo Took my F250 diesel in for an oil change, tire rotation and some minor warranty work (tire pressure sensors and spare tire lock). After 3 hours of work, tire sensors still not fixed and was told it would take another 4 hours to fix the spare tire lock. In addition, customer service rep told me I needed a fuel filter replacement with every oil change. I agreed and afterwards checked the owners manual which states fuel filters need replacing every 30000 miles. They also charged me $171 for the fuel filters which seemed extremely high. There are also numerous other items the owners manual recommends occur at every oil change but White Ford doesn't recommend or offer to do them. On a positive note, the staff were very friendly. More
Whenever I call they get me an appointment fast, they are nice, efficient, and complete the job. I am always happy with their service department. nice, efficient, and complete the job. I am always happy with their service department. More