White's Auto Mall CDJR

My truck was in for service. Got a call saying it was ready. Went in and paid and got my keys. My truck was blocked in to its parking space. Went back inside and spent 15 mi Got a call saying it was ready. Went in and paid and got my keys. My truck was blocked in to its parking space. Went back inside and spent 15 minutes looking for someone to move some vehicles. Could not find anyone so went back out and tried to move it out. As careful as I was, I still clipped the bumper of the truck next to me. Yes my fault and I accept that. Do not hand someone their key while their truck is blocked in and then disappear to lunch or wherever. I also called the next day asking if my oil was really changed because my sticker wasn’t changed and my oil life not reset. I called and left a voice mail asking the question and never heard back. So I am under the assumption it was and I did pay for it. Attention to detail seems to not be a priority with Whites. This is the third service I have had with them and have had issues each time. Ylwhite is the only mopar gig in town. It would be nice if they got their act together! More

I had White Auto Mall fix my back sliding glass on my 2019 Ram pickup that was leaking. They got the job done quickly while I waited. The problem was taken care of with no complaints. Lauren Carney the s 2019 Ram pickup that was leaking. They got the job done quickly while I waited. The problem was taken care of with no complaints. Lauren Carney the service advisor was very helpful. More

A great experience from start to finish. The process was transparent, efficient & respectful of my time. My salesman and finance manager were great to work with! The process was transparent, efficient & respectful of my time. My salesman and finance manager were great to work with! More

Called Joey o. Thursday June 19th in parts and explained my issue with my truck and told me that he would have to order a part. Joey then called my Friday the 20th Thursday June 19th in parts and explained my issue with my truck and told me that he would have to order a part. Joey then called my Friday the 20th around 9am I was completely shocked. I don't know what he did but getting that part really got me out a pickle. Thanks Joey More

Tony really explained things upfront and if future problems arise bring it back as soon as possible problems arise bring it back as soon as possible More

Treated with professionalism during buying process. Service department was superb on my older vehicle. Excellent. Service department was superb on my older vehicle. Excellent. More

I had a great experience from drop off, to the quote and having clear information. The person I talked to on the phone for updates was especially nice! Great work and my car is back to normal! having clear information. The person I talked to on the phone for updates was especially nice! Great work and my car is back to normal! More

Service was great. Kudos to Billie for everything she did to get my Wave program straightened out. Kudos to Billie for everything she did to get my Wave program straightened out. More

I was impressed with the young man who engaged me in the parking lot, despite the rain, and who provided answers to all questions asked. parking lot, despite the rain, and who provided answers to all questions asked. More

I was well treated and you have freindly folks thank you very much for your help very much for your help More