White's Auto Mall Nissan

Service department members were cooperative, considerate, prompt to address the issue, and promptly let me know cause of the problem prompt to address the issue, and promptly let me know cause of the problem More

Brandon was great. I was passed off by another salesman to him. He had me in the car I wanted and approved in no time. I was passed off by another salesman to him. He had me in the car I wanted and approved in no time. More

My dealer was AWESOME! Was quick to his feet when I had a question.Thanks. Was quick to his feet when I had a question.Thanks. More

I asked for all fluids to be checked and filled if needed . They were not !! 😡 . They were not !! 😡 More

Always great to deal with. Always a great experience. A place you can trust. Thank you Whites Auto Mall Nissan. Always a great experience. A place you can trust. Thank you Whites Auto Mall Nissan. More

Great dealership, awesome folks, we love our Rouge. We get treated like family @ White’s Nissan. We get treated like family @ White’s Nissan. More

Everyone was so polite they took great care of me service in my vehicle..Thank you. in my vehicle..Thank you. More

Robert in Nissan service was excellent with customer service and was very patient while waiting on me to pay by bill off. The major problem was NOT STAFF, it was the attitude and policy of White's Auto service and was very patient while waiting on me to pay by bill off. The major problem was NOT STAFF, it was the attitude and policy of White's Auto Mall Nissan. I took my 2017 Nissan Rogue to be evaluated for a check engine light. They responded with a $1500 quote to resolve the matter. I signed off on the charges and they did not resolve anything. White's then quoted an additional $5700 to replace the catalytic converter and engine after telling me the real problem was a failed converter shot debris into the engine and both were destroyed. I was suddenly notified I owed $1500 and my car problem was still not resolved, but would cost a huge additional amount of money to repair. I immediately had to redirect the $1500, previously set aside to cover the initial quote, toward obtaining adequate transportation for work ect. I asked Nissan Mfg and Whites Auto Mall to find an fair solution since my car was only 6 years old and had been well maintained. I only owed $5000 on the vehicle which booked for $12,500. I assumed there was room for Nissan and White's to back up their product without anyone losing money. Nissan Mfg denied any assistance whatsoever. and the only solutions Whites Auto Mall offered were clearly exploitive and sought to take outrageous financial advantage of my predicament. I had to leave my Nissan with White's for 9 months while I spent my savings on repairing an older truck to guarantee a form of transportation. White's is a huge dealership with plenty of space to allow a vehicle to sit on their lot. Instead of being helpful, White's offered me 90 days to pay the bill in full. When that could not occur they began threatening liens on my vehicle and even sent court papers to my home. Eventually, I was able to gather the funds and paid them in full. However, I will never do business with them again. They do not appear to have any genuine interest in supporting their Nissan products when they fail customers/owners. Their only objective throughout this entire process was to OVER CHARGE and take financial advantage. More

Adam was great. Very easy to work with. Tyler was fantastic at financial closing. Made everything with signing papers very easy. Very easy to work with. Tyler was fantastic at financial closing. Made everything with signing papers very easy. More

The service personnel were very friendly however, my paperwork Shows my truck was test driven, but it has the same amount of miles on it when I pulled in as when I left paperwork Shows my truck was test driven, but it has the same amount of miles on it when I pulled in as when I left More