Back

White's Auto Mall Nissan - Service Center

Hopkinsville, KY

4.7
276 Reviews

276 Reviews of White's Auto Mall Nissan - Service Center

Sort by
June 15, 2024

Kim and Marcus were super friendly and efficient! Not a long wait which is great! More

by FERGIJ1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus and Kim in Service
June 14, 2024

Its just so amazing, the kindness and genuine concern from Kim and all the people at your service Dept. Each time I have had work done on my car, they exceed my expectations. Thank so much, to all the pe More

by CDALDRIDGE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kim, robert
June 12, 2024

Everyone that I dealt with was very professional and efficient. My only concern was a $400 bill for a vehicle with slightly more than 20,000 miles. More

by SBOYD4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

I made an appt. to have my oil changed. The morning I brought it in, I had explained that I had to jump my car 2 times before I brought it in for servicing. I woul More

by SBSTURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus was very helpful
Jun 13, 2024 -

White's Auto Mall Nissan responded

Thank you for taking the time to leave us feedback about your experience with us. We hope you have a fantastic day!! Sincerely, Jen Marszalek Owner Loyalty Manager

June 11, 2024

Did all the work in a very short time the cost was a lot lower than I expected. Thank you. More

by JAMESCLAUSSEN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts guys were great sold me some spark phones
June 10, 2024

Buying two vehicles from the same place, by two different owners is unbelievable. And it continues, even with my last service appointment. I'm definitely done with this place More

by HILDEBRAND1980
Recommend Dealer
No
Employees Worked With
I will not.
Jun 13, 2024 -

White's Auto Mall Nissan responded

We regret that you weren't satisfied with your experience and we hope you will give us another chance. I'm glad we talked and I hope I was able to make things better. Thank you and have a great day. Sincerely, Jen Marszalek Owner Loyalty Manager

June 10, 2024

Kim Laster always ensures my Pathfinder receives the necessary services needed when I come in. She is knowledgeable and a true professional….i really appreciate the time and care she takes with her cu More

by UK1MOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Laster
June 09, 2024

Very professional,very helpful,very knowledgeable,great service,good people,clean place, attention to detail More

by BROWNDEDWARD
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

They did a great job. My wife was a little confused about about air and cabin filters. They showed them which she thought was great. A great bunch of folks. More

by LSMITH111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We do not remember Service Rep name
June 04, 2024

Service was transparent, but very much overpriced. Asking over $800 for a typically $250 repair. More

by SCOLLEY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

White's Auto Mall Nissan responded

We appreciate you and your review! Have a great day! Sincerely, Jen Marszalek Owner Loyalty Manager

1
...