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White's Auto Mall Nissan - Service Center

Hopkinsville, KY

4.7
276 Reviews

276 Reviews of White's Auto Mall Nissan - Service Center

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May 19, 2024

I get absolutely blown up by emails any time I communicate with whites Nissan it’s extremely annoying More

by JOSHUA.R.JORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

White's Auto Mall Nissan responded

Joshua, Please give me a call at 270.887.6936 I would be happy to remove your contact info so you don't receive anymore emails. Thanks, Jen Owner Loyalty Manager

May 11, 2024

It is always a pleasure to stay in the lobby and watch the garage, or to just hangout. I especially love the no pressure approach for telling me what services I should do while it's getting worked on and More

by KRHUGHES7077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Kim and the other service employees are great to work with. Kim is one of the best employees I have ever had the pleasure of dealing with. More

by CRAIGWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
May 10, 2024

Friendly staff, accommodating waiting area, and quick service - no complaints from me or my family More

by JAKEWILLIAMS09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

So thankful to White's service department for getting my issues taken care of in such a timely manner! More

by KWIEDMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Laster
May 10, 2024 -

White's Auto Mall Nissan responded

Thank you for the wonderful review! Sincerely, Jen Marszalek Owner Loyalty Manager

May 09, 2024

Everyone was friendly and very courteous. My wait wasn't long. The explanation of service was very good. More

by LARKINSLYDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

White's Auto Mall Nissan responded

Glad we took great care of you! Have a fantastic day! Sincerely, Jen Marszalek Owner Loyalty Manager

May 08, 2024

I will be calling them back tomorrow,my car is still doing the exact same thing 1600 dollars later.. More

by LATOYACHUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

White's Auto Mall Nissan responded

Latoya, I'm so sorry to hear this. I spoke the Phil your service writer and he is aware of this and should be reaching out to you. Sincerely, Jen Marszalek Owner Loyalty Manager

May 03, 2024

Honest to the point with no pressure. It does not get any better than this. More

by jsstark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

White's Auto Mall Nissan responded

We appreciate the great review!! Hope you have a fantastic day!! Sincerely, Jen Marszalek Owner Loyalty Manager

April 30, 2024

Good service in a reasonable time at a fair price. I would come back to White's Nissan. More

by CHRIS.TABB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Outstanding customer service! Kim is an asset to the customer service team. She is polite, professional and very knowledgeable of the entire service process. From the initial esti More

by CYBERWALKER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Laster