White's Honda of Lima

Once we got there we felt welcomed and were directed to where we needed to go. where we needed to go. More

Greeted right away. Found good deal. Not pushy. Gave us undivided attention. This car deal for grandson. When i want new car will probably be back. Found good deal. Not pushy. Gave us undivided attention. This car deal for grandson. When i want new car will probably be back. More

I had a polysteel application on the Toyota side of the shop. The best part of the experience was the shuttle driver. When I made the appointment I was told they would take the car at 7:30 only to find o shop. The best part of the experience was the shuttle driver. When I made the appointment I was told they would take the car at 7:30 only to find out when I arrived, they wouldn't even start on the car until 8. Having driven from Celina, needless to say, I wasn't thrilled to learn I was going to sit for 30 minutes before they even started. Then I received a phone call, even though I was sitting at a high top in the service area, that they couldn't find my contract. I provided the details, let her know I was sitting in the lobby and had a copy of the contract on my phone if she needed it. She said no need and hung up. I had no idea for the next hour if they found the contract or were working on my car. I asked the service desk only to be told they had nothing to do with polysteel; however that gentleman did call and learned they were working on my car. After a few more hours, the shuttle driver asked a different guy at the desk how much longer, he said he too had nothing to do with polysteel and didn't even know the number to call them. The shuttle driver then walked out to the building for me to find out the status. If you're going to offer polysteel, then your service people need to be able to address your customers. Since I was sitting in the lobby I could see and hear how they treated the service customers, which was respectfully and promptly. I feel like I received just the opposite treatment. I can't say enough good about the Honda service side but I'm not looking forward to our next polysteel application and I'm grateful we didn't purchase a Toyota vehicle. More

Great experience with the entire dealership. They worked hard to get me into the car I wanted and they succeeded. They worked hard to get me into the car I wanted and they succeeded. More

great people to work with ! very knowedgeable and professional. would go back for future business and would also recommend to my friends0 very knowedgeable and professional. would go back for future business and would also recommend to my friends0 More

Josh Hawkins was very informative and helped us through the process. Zoe was a real.delight. the young man was a big help that sat in car and went over the apps on the screen with me. Overall a good expe the process. Zoe was a real.delight. the young man was a big help that sat in car and went over the apps on the screen with me. Overall a good experience. More

Robby Taylor was amazing to work with. He put me in a 2026 crv ev & we love it! They gave us a good deal on my trade in also He put me in a 2026 crv ev & we love it! They gave us a good deal on my trade in also More

My Whites Honda experience went smoothly and they were knowledgeable about the CRV. I like the CRV I chose. knowledgeable about the CRV. I like the CRV I chose. More

This is a top notch dealership. They treated us very well. They have just the right mix of professionalism and a little looseness to make you feel at ease and comfortable. They treated us very well. They have just the right mix of professionalism and a little looseness to make you feel at ease and comfortable. More

My car quit working about a week after services the power wouldn’t start the engine the lights an the dash just flashed and the battery wouldn’t charge wouldn’t start the engine the lights an the dash just flashed and the battery wouldn’t charge More