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White's Honda of Lima

Lima, OH

4.8
1,803 Reviews
We have been in business for over 60 years, and we have always sought to give our customers the very best car buying experience. In that time we have remained a family-owned dealership that focuses on providing our customers with what they need. We take customer service very seriously, and we always strive to create a comfortable, family-friendly environment. This community means the world to us and we aren’t going anywhere. We are always look for ways to make a difference, not only for our customers, but also for the community through fundraisers and acts of service. Our team will always treat you right, and we will find you the perfect vehicle whether it is a new Honda, or something else entirely. When you come to White's Honda of Lima you will have a Better Experience, you will get a Better Price, and we will always Make it Easier. Come down and see us in Lima, where we serve all of Northwestern Ohio. Here we go the extra mile to ensure that every customer has a great experience with us.
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3500 Elida Road

Lima, OH

45807

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Showing 1,803 reviews

December 05, 2024

The vehicle that I purchased had a major part break with in 60 days of purchase and the dealership was awful to work with. More

by stockerdakota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pseekos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Mertz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Giller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

White's Honda of Lima responded

We are so sorry you had such a bad experience with us. We strive to give every customer the best experience possible, and we thought by reimbursing you your money, we would have made it right, but clearly we still missed the mark. We hope one day we can earn your business back. Thank you for leaving a review, as we can you this to train our employees to prevent future mishaps.

December 03, 2024

The process was so easy and quick. Bryan was so helpful and knowledgeable. I would recommend to everyone More

by Trish.fuller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

White's Honda of Lima responded

Thank you so much for you kind review on Bryan! We really appreciate it!

December 02, 2024

Too busy trying to upsell me on extra services and didn't fill wiper fluid. More

by the.craig.morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tatyana Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Nice atmosphere, salesman was very friendly and educated on the vehicle that we purchased also the technician helped link our phone to the vehicle and also went through everything with us also. More

by bradleyzwiebel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Sayler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Completed recall repair and fixed problem with master switch so window would close at same appointment and without charge to me More

by ann_prenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

White's Honda of Lima responded

Thank you so much for the kind words! We are so glad that you had a good experience!!

December 01, 2024

Matt is always great to work with. Always there to quote estimated payments, answer my questions and always returns my calls. This is my second purchase through Matt. I will be doing m More

by l_cummins71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis in finance was great as well, answering all of my finance questions. 5 star as well.
December 01, 2024

Tyler Clark was very easy to work with. Awesome service everyone was very friendly. Thanks More

by jeankhlmn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Service was great! Had a recall done at the same time as the regular vehicle check! Work was done in a fashionable time! Much appreciated the charter van and driver More

by JIM-MARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nungester
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Very easy to do business with. We love our new vehicle. Well priced with the market. More

by hollyberry_rn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

We loved working with Josh H. He paired us with the best car for us and once we finally made our choice, he found us the exact pilot we wanted! More

by 18SCHROCL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
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