Tyler Hepp

First class from start to finish. Tyler is great to deal with and I always like talking to the shuttle driver, Dave. Great work! Tyler is great to deal with and I always like talking to the shuttle driver, Dave. Great work! More

by M Hibbard Verified Customer Verified Customer

Print

Fast friendly affordable service provided in a prompt manner that exceeded all of my expectations by experienced technicians. manner that exceeded all of my expectations by experienced technicians. More

by chaseb0908 Verified Customer Verified Customer

Print

no issues to report; on time and quick; accurate as well. just keep doing like this. just keep doing like this. More

by David Verified Customer Verified Customer

Print

It was ok, nothing special, no wow factor, scheduling did not work with my sched, the 10k oil change is kinda wild. . Tire rotation 10k that wild, but it was free, so you get what you pay for. . not work with my sched, the 10k oil change is kinda wild. . Tire rotation 10k that wild, but it was free, so you get what you pay for. . More

by ryanjtracy84 Verified Customer Verified Customer

Print

The service on my vechile did not take as long as t thought it would take thought it would take More

by daveandjoannmyers Verified Customer Verified Customer

Print

The e-brake light and check fuel cap warning would go on for no reason. White's did a quick scan of the electrical system, figured out which part needed replacing and got the work done quickly. Tyler found for no reason. White's did a quick scan of the electrical system, figured out which part needed replacing and got the work done quickly. Tyler found out this repair was partly covered by warranty (which we'd forgotten) and saved us some money. More

by 59BALTHUS Verified Customer Verified Customer

Print

Everything was great Everything was great Everything was great Everything was great Everything was great Everything was great great Everything was great Everything was great Everything was great More

by arshpreets090 Verified Customer Verified Customer

Print

Always a great experience and wonderful people Everyone is so helpful and sweet I won't go any where else is so helpful and sweet I won't go any where else More

by amber.coil14 Verified Customer Verified Customer

Print

Always professional but very friendly. They make the whole process of buying a car less stressful than other dealerships. The service department is great too. Matthew Deter is always wonde They make the whole process of buying a car less stressful than other dealerships. The service department is great too. Matthew Deter is always wonderful to work with when purchasing our Hondas. More

by bschutz7 Verified Customer Verified Customer

Print

I had work done on my 2021 Acura TLX which I had purchased from Whites. Initially everything was great. Some minor electrical flaws and suspension components failed within months of owning the vehic purchased from Whites. Initially everything was great. Some minor electrical flaws and suspension components failed within months of owning the vehicle. Had some fixed on the house, and others had to be fixed on my own dollar. Not too upset about that, as it is a used car. Later down the line I had major work done, a timing chain (I had to tell them how to diagnose it because they couldn't tell what was wrong initially), and an oil pan reseal. Well, the timing chain seems okay for now, but when I looked over the work White's had done, they had left some things out of place including a loose valve cover bolt, and an oil pan that was still leaking. I mentioned it may be another component that was leaking, or a failed initial repair and Whites told me it was just residual oil from the prior repair. I disagreed as I had brought it back 2 times for them to say it was "residual oil" after the car continued to leak. I went to change my own oil and noticed it was still leaking, so I decided to not perform a $100 oil change if they needed to replace the oil anyways because I put expencive oil in my vehicle, I didn't want to waste it. When they finally agreed it was still leaking they re-sealed the oil pan. I have yet to check if it is leaking. When I had asked if they changed the oil filter on my vehicle because they needed to put new oil in it in order to re-seal the oil pan, they told me they had not. Although there was a new oil sticker in my windshield, the oil filter had not been replaced. I would not have known that if I did not ask. This can cause detrimental damage to a vehicle if you do not change the oil filter every time you change the oil. Anyways, now my car has a boost leak. And I am not sure whether to bring my vehicle back to White's, or start a civil lawsuit against neglect from this companies quality control. This shotty workmanship is very unprofessional, and as a fellow technician myself, I must say I am extremely disappointed. More

by Imre Magyar Verified Customer Verified Customer

Print