White's Toyota of Lima - Service Center

Caring Service Crew It's always a good experience to come to Alan Nott. My Highlander had a problem with the power rear hatch. Cody was great setting up a time to get t It's always a good experience to come to Alan Nott. My Highlander had a problem with the power rear hatch. Cody was great setting up a time to get this fixed and it was covered by warranty. More

Camry 2011 Came in for my Camry's first maintenance /service appointment and the service was great. Everyone was very pleasant and professional. Will definitely Came in for my Camry's first maintenance /service appointment and the service was great. Everyone was very pleasant and professional. Will definitely by my next car here! More

Horrible Service The service department told me my van had a recall so I brought it in to them. It turns out my van didn't qualify for the recall. So they called me The service department told me my van had a recall so I brought it in to them. It turns out my van didn't qualify for the recall. So they called me up and said my van was done and I owed $104.00 for a diagnostic charge. Totally dishonest. They didn't even bother to offer to fix the problem I was having with the van. All they did was shut off the check engine light and to me to bring it back in if it came on again. Had they had any customer service skills what so ever they would have explained why my van wasn't part of the recall and offered to go ahead and fix the problem at their normal service charge, not charge me $104.00 for nothing. More

Quick oil change I truly appreciate the staff at Alan Knott Toyota. I did not have an appointment but they were able to squeeze me in for a quick oil change. I am ver I truly appreciate the staff at Alan Knott Toyota. I did not have an appointment but they were able to squeeze me in for a quick oil change. I am very busy and appreciate these little things that make my life easier. I would highly recommend Alan Knott Toyota without any reservations !!! Friendly staff and great waiting area!!! More

Phenomenal Customer Service Never a dull moment there. Those guys on the Toyota side make you their number one priority. They are right on top of everything. I have never left wi Never a dull moment there. Those guys on the Toyota side make you their number one priority. They are right on top of everything. I have never left without a smile on my face. More

Great service I'm on my second Toyota and am very pleased with Toyotas and with the service at Allan Nott. They are knowledgeable and thorough, and I feel confiden I'm on my second Toyota and am very pleased with Toyotas and with the service at Allan Nott. They are knowledgeable and thorough, and I feel confident when I leave the dealership that needed maintenance was done and I am ready "to hit the road." Thanks to Cody Thunberg for taking care of me. More

Amazing I am unable to point out just one employee in your service department, but your mechanics and service personal are tops. From the time you walk in unt I am unable to point out just one employee in your service department, but your mechanics and service personal are tops. From the time you walk in until you depart they are professional, make you feel comfortable, and you know your vehicle is in good hands. I chose my vehicle based on past experience with these gentleman there is no one better. Thank you and keep up the great work. More

Awesome Service Center Great overall treatment & awesome service center environment. Second visit since owning my 2012 Civic. Staff are friendly & always make me feel my car Great overall treatment & awesome service center environment. Second visit since owning my 2012 Civic. Staff are friendly & always make me feel my car is in good hands. They do only the work I ask, but always note & let me know what things to keep an eye on. I really appreciate the "no pressure" approach. Love the choice in three waiting areas (kids, tv or quiet) & how my service advisor, Mr. Demond Johnson, kept me posted on the progress of my car. I was pleasantly surprised with the experience & would recommend your service center without hesitation! More

Cheaper, Friendlier, Faster Even though I have a Chrysler, I continue to take it to get serviced at Allan Nott. I purchased the car there and I know how they do business. The s Even though I have a Chrysler, I continue to take it to get serviced at Allan Nott. I purchased the car there and I know how they do business. The staff is super friendly and accommodative. Several times one of the service consultants stopped by the waiting room to see if anyone needed anything. They got me in quickly and got me out in time to go to work even though what we thought they would have to do and what they actually had to do were very different. This is the first time I've had something done other than an oil change or tire rotation and I'm highly pleased. Would recommend to anyone. More

Rroutine service for my Rav4 Very accommodating to my schedule. Very courteous and helpful. My car was serviced and ready at the time promised. No pressure to add more than was ne Very accommodating to my schedule. Very courteous and helpful. My car was serviced and ready at the time promised. No pressure to add more than was needed. More