White's Toyota of Lima - Service Center

Felt welcome, even 5 minutes before closing Last night, my wife and I picked up our CRV after some routine maintenance, and Demond Johnson, assistant service manager, took care of us. Even thou Last night, my wife and I picked up our CRV after some routine maintenance, and Demond Johnson, assistant service manager, took care of us. Even though we showed up right before closing, he didn't try to rush the explanation of service, and made us feel like he appreciated our business. Nothing over the top, just good, quality service. Employees like Demond will keep people coming back. More

Great experience! I came for an oil change and felt like a privileged guest. The door into the service department was opened for me, people greeted me warmly, and I di I came for an oil change and felt like a privileged guest. The door into the service department was opened for me, people greeted me warmly, and I didn't have to wait to be served. I was then told where the waiting room was and shown where the free coffee and fruit bar were. The waiting room was comfortable with a big-screen TV (it must have been at least 60-in.) and the remote control was where I could adjust the volume and change the channel---I was the only person in there at the time.. The service person (I think his name is Cody) then told me what was found during my car's inspection. No problems were found! My car was ready a short time later. I had a $10 off coupon which made my total experience even better. More

Service dept I took my Toyota in for a routine service appt and the technicians were very accommodating to me when they had to keep the van overnight for a recall I took my Toyota in for a routine service appt and the technicians were very accommodating to me when they had to keep the van overnight for a recall check as well. They even helped me switch over two car seats into a rental car and were ready to help in any way they could. More

Excellent Service We took advantage of the "Summer Package" promotion for our Toyota Highlander. Scheduling was easy and we received excellent service on our vehicle. We took advantage of the "Summer Package" promotion for our Toyota Highlander. Scheduling was easy and we received excellent service on our vehicle. Thank you. More

Great place for getting a car and car detailing They go about a whole two liter of soda out of my carpets and the cat hair too. It looks like when I picked it up and drove it off of their lot :) onl They go about a whole two liter of soda out of my carpets and the cat hair too. It looks like when I picked it up and drove it off of their lot :) only one day for a full detail and the price is very nice too. Very impressed! I'm sorry I font remember who worked with me, there were a few people, but they were all very customer friendly. -Bonnie Zimmerman More

oil change Things went fine with he oil change. Nice time in time out. I would recommend them to others. Service department is nice and clean people nice and f Things went fine with he oil change. Nice time in time out. I would recommend them to others. Service department is nice and clean people nice and friendly. More

Great Customer Service! I bought a new Toyota Camry in 2014 and have been taking my Camry to Allan Nott for service since I bought it. They are always very friendly, send me I bought a new Toyota Camry in 2014 and have been taking my Camry to Allan Nott for service since I bought it. They are always very friendly, send me an email to remind me of my scheduled service, give me updates as my car is being serviced, ask me if I'm ok or need anything while my service is being done and always ask about setting up my next appointment before I leave for more convenience. Even after my 2 years free maintenance is expired I plan to continue taking my Camry to Allan Nott for service! Jeremy Johnson Fort Jennings, OH More

Noise problem resolved! Kudos to Dan Ginter for his diagnostic prowess in solving the noise problem in my Toyota. Thanks as well to the service team for their steady work. Kudos to Dan Ginter for his diagnostic prowess in solving the noise problem in my Toyota. Thanks as well to the service team for their steady work. More

Jess Sousa service check On our drive home from Florida, we stopped at the same rest stop as Jeff., did not know him. He noticed our Allan Nott tag and we started a conversa On our drive home from Florida, we stopped at the same rest stop as Jeff., did not know him. He noticed our Allan Nott tag and we started a conversation. When we returned to Lima for our oil change, he was there to take care of. us. Very professional and helpful. Thanks, Jeff More

Great service Great professional service. Give prompt appointments and do not make you wait long. Let you know exactly what is wrong and do a professional job in fi Great professional service. Give prompt appointments and do not make you wait long. Let you know exactly what is wrong and do a professional job in fixing the issue. I am very satisfied with Allan Nott Toyota in Lima. Thank you guys, keep up the good work. More