White's Toyota of Lima - Service Center
Lima, OH
672 Reviews of White's Toyota of Lima - Service Center
Excellent customer service. Service was delayed due to parts, but a rental vehicle was provided. Quality and experience are always excellent. Price is higher than at non-dealership service stations, but parts, but a rental vehicle was provided. Quality and experience are always excellent. Price is higher than at non-dealership service stations, but the customer service and post-service care is exceptional. I have been using Allan Nott for over 12 years now and I would not take my vehicle anyplace else. More
service department was very up fromt with information service department was very up fromt with information about the service and how long it would take. Courtesy van was very timely and professional service department was very up fromt with information about the service and how long it would take. Courtesy van was very timely and professional too. More
Ihave been coming here for at least 5years and have always been treated like I was part of the family. I love the way me and my family is treated. This dealership will always be number one to me and my always been treated like I was part of the family. I love the way me and my family is treated. This dealership will always be number one to me and my family. The dealership has great people working for them. I recommend your dealership to anyone. More
I like the personalized service, attention to detail and explanation of the type of service needed and why it is needed. The center itself it immaculate, and EVERYONE is friendly and courteous. My vehicle explanation of the type of service needed and why it is needed. The center itself it immaculate, and EVERYONE is friendly and courteous. My vehicle is always finished on schedule and returned to me cleaner than when I dropped it off. Allan Nott Service Center makes me feel like I AM the only customer they have regardless of how busy they may be. 5 stars in my book!!! More
The service was great, everyone was friendly and willling to answer any questions, The quality of work was top notch and and the overall experience was great . I would definity refer this dealership to other to answer any questions, The quality of work was top notch and and the overall experience was great . I would definity refer this dealership to others. I do not know the names of the mechanics or service personnel but they deserve praise also. JoAnn Drewry ( customer) More
From the moment we entered the lot, we were treated like we were some big time customer, and we were just out of town visitors there for an oil change. It was great! The service guy found another problem w we were some big time customer, and we were just out of town visitors there for an oil change. It was great! The service guy found another problem with our car, took the time to explain what was going on, that it wasn't a huge problem right now and since it was a Saturday and they wouldn't be able to get any parts for us before we needed to leave town, everything was typed up for us to give to our shop back home. We event got free lunch since it was October Fest weekend too! Can't say when we've had a better experience at a dealership. Would definitely recommend to our friends and come back when shopping for a new vehicle. More
Very positive experience last Saturday while having my Honda CRV (2012) serviced. I was very happy to be able to get in Saturday as I made a an appt. for an oil change late in the week and they could wor Honda CRV (2012) serviced. I was very happy to be able to get in Saturday as I made a an appt. for an oil change late in the week and they could work it in. The customer service rep. on the phone has outstanding customer service skills. While waiting for my service I had the good experience to be at Allen Nott during a Halloween sale a thon and took advantage of the lunch they were serving. Allen Nott service was efficient and thorough. I was glad that they called me with additional issues they observed prior to finishing up. It was appreciated that they asked me if this additional work they observed could be done then or scheduled later. Also, hats off to Mark Youngpeter for his awesome help every time we have purchased a new car. Really loving my '12 CRV!! More
I have always been pleased with the service I have received with Alan Nott Honda, however, this time I was very disappointed. I had an appointment to get my oil changed at 9:30am. This is somethin received with Alan Nott Honda, however, this time I was very disappointed. I had an appointment to get my oil changed at 9:30am. This is something that should take less then 30 minutes to do. I was called to the service desk that my car was done at 11:10am. There should have been no reason why it should have taken that much of my time waiting on an oil change. More
We have purchased 3 vehicles from Allan Nott in the past five years and had a wonderful experience each time. The service department was great to deal with when we needed servicing. Everything about Allan N five years and had a wonderful experience each time. The service department was great to deal with when we needed servicing. Everything about Allan Nott is top notch! We would recommend Allan Nott!!! Thank you!! More
Very pleased with the prompt, quality service. I feel the inspection of the vehicle was accurate and service advise was given in a professional manner. The service as well as the repairs were handled ve the inspection of the vehicle was accurate and service advise was given in a professional manner. The service as well as the repairs were handled very quickly. Thank You More