White's Toyota of Lima - Service Center

excellent service, quick, they get you in and out. I definitely recommend them. Will keeping going back for service as needed. So far it has just been oil changes. definitely recommend them. Will keeping going back for service as needed. So far it has just been oil changes. More

Your staff is very friendly and always greet me with a smile! Very knowledgable and respectful! Great experience and will return and recommend to family and friends. smile! Very knowledgable and respectful! Great experience and will return and recommend to family and friends. More

I scheduled my 2011 Toyota Venza for service. The vehicle pulled hard to the left. I scheduled my appointment on-line, which is wonderful. It was quick, easy, and I was able to work around my time schedule. pulled hard to the left. I scheduled my appointment on-line, which is wonderful. It was quick, easy, and I was able to work around my time schedule. Miles was friendly, nice, and had my problem in his computer. He asked if I was going to wait or needed a ride. I waited. The problem was remedied in less than a hour. Miles also gave me a discount on parts and labor. Which was much appreciated. I will continue to have my Venza serviced at Allan Nott. I am a happy customer. Jean Welch More

Went in for scheduled 35,000 mile service. Oil change was free as a birthday gift and had the tires rotated. Car was taken in at scheduled time and we took advantage of the free coffee, television, maga was free as a birthday gift and had the tires rotated. Car was taken in at scheduled time and we took advantage of the free coffee, television, magazines and USA Today newspaper to pass the time while we waited. A salesman approached us and asked if we were ready to trade cars. We said not yet. After waiting a longer while than normal for the service to be finished I asked Keaton Meadows why the car was not ready yet. He found the required paper work was left in the parts department, quickly retrieved the paperwork and we were on our way in a short while. The service department here is really busy and I observed lots of happy people coming in and out. More

I gave this high rating because work was done as requested and completed in less than 1 hr. Service checkin and waiting area were clean and inviting. Missed having a copy of The Lima News to read w requested and completed in less than 1 hr. Service checkin and waiting area were clean and inviting. Missed having a copy of The Lima News to read while I waited. I will hesitate to complete a future survey because I have had to edit this comments section 3 times because apparently I have not answered the "Why" requirement satisfactorily. Also, I have had to go back and select my car brand name at least 3 times. More

Almost everyone at Allan Nott is awesome. I bought my car from John Gould. He is amazing, friendly, thorough, and accomodates the customer's needs! I always tell people about John Gould. The service dept is from John Gould. He is amazing, friendly, thorough, and accomodates the customer's needs! I always tell people about John Gould. The service dept is good, too. Miles helped me get my car in, and is always really nice, and explains things. I recommend Allan Nott, and will certainly buy my next vehicle from this dealership, also. Sincerely, Janet Pack More

I got my 2010 Civic serviced for TPMS light ON problem. Turns out that one of the 4 sensors was bad and it had to be replaced. The service itself was done very well and the folks at the check-in/check-out Turns out that one of the 4 sensors was bad and it had to be replaced. The service itself was done very well and the folks at the check-in/check-out desk were very friendly. I was disappointed with the amount they charged for the service. The cost of the part was about 45 bucks and I was charged 170 bucks for the service. Labor and other components was too high I thought. Mohan Potturi More

Very friendly. Made sure I was comfortable while I waited on my oil change. Went over services my vehicle would be needing in the future and costs. But no pressure to do the service right then and there. Tha on my oil change. Went over services my vehicle would be needing in the future and costs. But no pressure to do the service right then and there. Thank me for coming. More

When I called with the issue on the Honda they were able to get it in the next day and then once there they were early to take it back and found the issue right away. Miles even said he could fix it today to get it in the next day and then once there they were early to take it back and found the issue right away. Miles even said he could fix it today even though it would take 3 to 4 hours. He was able to set up a ride home and we picked it up later that day. The dealership was very professional in the explanation of the problem and prompt. I am not much of a person the wait so this dealership is GREAT!@ More

Our Honda Odyssee van had some issues with the back hatch not working properly. The service department diagnosed the problem, order the part, and replaced it under our warranty with no hassle whatsoever. The not working properly. The service department diagnosed the problem, order the part, and replaced it under our warranty with no hassle whatsoever. Their communication was above expectation and the service received was great. Thanks, Rob Howell More