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Whiteside Chevrolet Buick GMC Cadillac
St. Clairsville, OH
178 Reviews
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178 Reviews of Whiteside Chevrolet Buick GMC Cadillac
July 04, 2018
It is a circus I had only had the car for 3 months when it started acting up (car was also purchased at Whitesides). They gave us a hard time about servicing it and I had only had the car for 3 months when it started acting up (car was also purchased at Whitesides). They gave us a hard time about servicing it and about giving us a rental. The first time it was in the shop, they lost my work order and it sat there for almost 3 days without so much as being looked at. Once it was being serviced, I received a call from Henry that my car was "90% fixed" and was ready for pick up. Um, what?! Then I was told that "the turbo may or may not need fixed but drive it for a week and see what happens", seriously? When I picked it up, they had lost my keys and I stood there for almost an hour while they tried to find them. I was told by a separate technician that the turbo did in fact need replaced and to call the following week for an appointment. When it went in for the turbo to be changed, they had it for 6 days, also giving us a hard time about giving us a rental. When it was finished, I had received several calls from an unknown number but no voicemails were left. After calling the number back and being transferred to 3 different people, it ended up being Henry from the service department calling but what professional doesn't leave a voicemail? If the repairs hadn't been covered due to re-certifying the car, I would not have taken it to Whitesides for service. The whole building is a giant circus. More
by Cmarr1020
Verified CustomerEmployees Worked With
Henry
July 04, 2018
It was a good experience The staff was great and RYAN WAS ABSOLUTELY WONDERFUL TO WORK WITH!! He stayed in constant contact with me and helped me through any questions or con The staff was great and RYAN WAS ABSOLUTELY WONDERFUL TO WORK WITH!! He stayed in constant contact with me and helped me through any questions or concerns that I had. He was very knowledgeable. More
by DBAKER14
Employees Worked With
Ryan
July 03, 2018
Entertaining, warming, professional Very welcoming staff members. Very informative and care a lot about the customers needs and wants. They know how to joke around, and still be professi Very welcoming staff members. Very informative and care a lot about the customers needs and wants. They know how to joke around, and still be professional about it. More
by Caizobug
Employees Worked With
Anthony Sovich
July 01, 2018
Nice service Had good service from here.Everyone seemed friendly and answered my questions. Nice that there were coffee and donuts in the waiting room. Overall a Had good service from here.Everyone seemed friendly and answered my questions. Nice that there were coffee and donuts in the waiting room. Overall a pleasant oil change. More
by jrhick40
Employees Worked With
Tammy McVay
June 30, 2018
Rating whitesides purchase This is my 3rd new car from whiteside. The staff is kind and knowledgeable. They go out of their way to meet my needs. I appreciate their friendliness This is my 3rd new car from whiteside. The staff is kind and knowledgeable. They go out of their way to meet my needs. I appreciate their friendliness More
by SLDALTON
Employees Worked With
Brian McCulley, Jolynn Peshek
June 27, 2018
Professional, friendly service team!!! Highly recommend the Whiteside service department for you vehicle. Fast, professional service. Called for service and they worked around my schedule. Highly recommend the Whiteside service department for you vehicle. Fast, professional service. Called for service and they worked around my schedule. Will utilize their services in the future. More
by jparrish1
Employees Worked With
Did not get their name. Several service personnel on staff.
June 27, 2018
Overall great experience! Anthony was very helpful with every step of the process needed for getting my new Camaro! Overall a very pleasant buying experience, with the salesper Anthony was very helpful with every step of the process needed for getting my new Camaro! Overall a very pleasant buying experience, with the salesperson being honest and upfront about the vehicle! More
by Nickgulisek
Employees Worked With
Anthony Sovich
June 26, 2018
Excellent, timely service Courteous and prompt service , obviously performed by well-trained and supervised staff. Highly recommend the service department. Comfortable waiting Courteous and prompt service , obviously performed by well-trained and supervised staff. Highly recommend the service department. Comfortable waiting area - modern and up-to-date.. Service was made “easy”. More
by jrproc
Employees Worked With
Richard Gallagher
June 23, 2018
Personel . Representatives very accommodating and helpful . Doug and the manager were very helpful . The property was clean Representatives very accommodating and helpful . Doug and the manager were very helpful . The property was clean and well kept . Plenty of other representatives available . Had dealt with Whiteside before . ....... More
by GWB3291
Employees Worked With
I don't recall manager's name . Good experience , too . , Doug Richardson
June 20, 2018
Awesome working with Steve! Steve was very knowledgeable and very helpful. He was concerned about what I wanted and didn't push me into something I didn't want. I felt very comfo Steve was very knowledgeable and very helpful. He was concerned about what I wanted and didn't push me into something I didn't want. I felt very comfortable working with him! More
by TDAVIS11
Employees Worked With
Worked with service manager, Steve Wise
