Whitten Brothers of Richmond Jeep Chrysler Dodge Ram - Service Center

Whitten service was excellent. My service representative carefully described the work to be completed and checked to see if I had any questions before the work was completed. carefully described the work to be completed and checked to see if I had any questions before the work was completed. More

Keith I believe was the service rep that I worked with. Friendly, polite and competent. Informed me about how the day would transpire. Updated me periodically as the work progressed. Friendly, polite and competent. Informed me about how the day would transpire. Updated me periodically as the work progressed. More

Excellent Service Whitten Brothers is an excellent customer oriented company. They have serviced my Jeep GC for over six years. I appreciate Keith Williams (5-stars) an Whitten Brothers is an excellent customer oriented company. They have serviced my Jeep GC for over six years. I appreciate Keith Williams (5-stars) and other service managers for their friendliness and perseverance to ensure a quality outcome. More

Adam gave exceptional customer service in a not so good situation. He was very patient when I was not and always kept me informed of the status of my car.....I would totally refer Whitten Brothers service situation. He was very patient when I was not and always kept me informed of the status of my car.....I would totally refer Whitten Brothers service center to any of my friends!!!!! More

Quick, very friendly service.Super easy to deal with, Quick, very friendly service. Super easy to deal with, these guys go beyond my expectations. They reach out afterwards to be sure all went ok. Quick, very friendly service. Super easy to deal with, these guys go beyond my expectations. They reach out afterwards to be sure all went ok. More

Kyle in the express service / oil change lane was VERY professional. He explained the nuances of the service package I signed up for in great detail. I’m in a business where in rely on people well outside professional. He explained the nuances of the service package I signed up for in great detail. I’m in a business where in rely on people well outside of my control to represent the brand and face of the company - I would 100% hire Kyle to maintain that front for me. More

Inspection Brought my jeep for inspection, overall service was done on time and everyone was very courteous and I would encourage anyone to Whitten Brothers Jeep Brought my jeep for inspection, overall service was done on time and everyone was very courteous and I would encourage anyone to Whitten Brothers Jeep More

Excellent service as always!! I didn’t ask for a tire rotation however they completed one because it’s covered under my lease! Thanks so much for taking the initiative and providing service above and be rotation however they completed one because it’s covered under my lease! Thanks so much for taking the initiative and providing service above and beyond!! More

The Service department is very helpful and great to work with.. Was able to have a car ready for for me when we got there. Keith kept me updated about my Jeep. with.. Was able to have a car ready for for me when we got there. Keith kept me updated about my Jeep. More

Adam Fogg took care of me in such a professional way!! He i! Adam Fogg is so excellent in his job. He always makes sure all of my 2016 Jeep Cherokee Sport’s needs are met.James in the Loaner dept was so helpful Adam Fogg is so excellent in his job. He always makes sure all of my 2016 Jeep Cherokee Sport’s needs are met.James in the Loaner dept was so helpful in explaining the idiosyncrasies of the Jeep Wrangler Sport and he was so knowledgeable.. More