Wholesale Outlet Automotive Group
Blackwood, NJ
73 Reviews of Wholesale Outlet Automotive Group
Don’t waste your time or money here! Every vehicle is powder coated underneath and they will not tell you why. Not even a year later and my husbands truck it having all kind of issues. The 4 wheel drive powder coated underneath and they will not tell you why. Not even a year later and my husbands truck it having all kind of issues. The 4 wheel drive, axel and radiator all needed to replaced. The radiator was so bad it was actually falling apart. Then as he took the radiator out he found where they put stop leak in the system. They also sold him a “warranty “ and was told it covered all kinds of stuff to only find out it does not. If I could rate it a negative I would! More
Good to bad in a heartbeat Bought a truck here and was told I would get discount service and 29.95 oil changes for as long as I owned it . took it there a few times no issue. Ca Bought a truck here and was told I would get discount service and 29.95 oil changes for as long as I owned it . took it there a few times no issue. Called to schedule my oil change and was told "sorry we don't do service here anymore" No notice to current customers about removing service department. No sorry or explanation just " we don't have that anymore, click" Lost my business and any recommendations forever. More
Second Car purchased! This is our second purchase besides two other friends that have purchased cars. What a great experience! The staff is friendly and knowledgeable. They This is our second purchase besides two other friends that have purchased cars. What a great experience! The staff is friendly and knowledgeable. They made the process so easy. Safe reliable cars for our children within our budge. We can’t wait to purchase one for ourselves. More
Save yourself the time and aggravation. A large portion of their inventory comes from Canada and are full of rust! Go to a more reputable dealer to spend your hard the time and aggravation. A large portion of their inventory comes from Canada and are full of rust! Go to a more reputable dealer to spend your hard earned money. Bad people and do not give you straight answers, while just trying to tell you what you want to hear to get you to buy! I also got called “Poppy” more than I’d like to hear! More
Horrible Sold me a lemon. Engine went out a day after purchase. Sales staff are snake oil salesman. Be careful Failed to disclose nature and extent of dam Sold me a lemon. Engine went out a day after purchase. Sales staff are snake oil salesman. Be careful Failed to disclose nature and extent of damage. More
Liars Do not go by there paper work from there purchase of vehicles from auctions. Request a car fax before buying anything here. They stated I was given th Do not go by there paper work from there purchase of vehicles from auctions. Request a car fax before buying anything here. They stated I was given there paper work that stated vehicle was never in an accident. LIARS! I went to trade car in 2 1/2 months after buying. Come to find out from car fax, the car was in two separate major car accidents with air bag deployed. People this effects the value of the car. I paid close to 20,000 and the car because of being in two accidents the dealership only wanted to give me 13,500.00. Can you say I got screwed by Wholesale Auto. Don't try to call and speak with someone when there is a problem because they never call you back. I even had the salesman from the new dealership where I traded in car to call, what a joke because they wouldn't return his call either. I finally get someone of phone whom proceed to scream and curse at me. Does this should like a place you would want to buy a car. Can you say SHADY, UNPROFESSIONAL, UNDERHANDED, SNEAKY!!!!!!!! BEWARE IS ALL I CAN SAY. I HAVE A CLAIM FILED WITH BBB. More
Absolute xxxx! BUYER BEWARE!!!! I caught a mistake made by this dealership in the sale price of a vehicle when I received my finance statement and, boy oh boy, did I BUYER BEWARE!!!! I caught a mistake made by this dealership in the sale price of a vehicle when I received my finance statement and, boy oh boy, did I just get the run around for an explanation.... I was looking to trade in my 2016 Jeep Grand Cherokee Summit (V8) with less than 25k miles for a car with better gas mileage. I owed $22k on my Jeep and figured I had about $10k of equity to put down on another car. Stopped in at the Wholesale Outlet as my aunt had recommended them. I saw a 2016 Lexus ES350 in the service bay and asked how much. Guy tells me $26k. I drive it. I like it. We sit down to run numbers. They offer me $31k for my trade bc it had (apparently) had some paint work done to it. The paint on my Jeep was absolutely flawless, but I figured it wasn't worth going back and forth nit-picking a couple hundred over. So after 2 hours of being there while the chewed up rims on the Lexus were being repaired, we did the financing and signing of paperwork a little rushed because I had to go pick up my son from school. So the car finally comes out, the inside was absolute filth but I had to go and figured I could just clean it myself, no problem. I get 30 minutes away and hear a ringing sound that is not my phone. Here the service tech left his phone inside the car. So I called the dealer to let them know I had a phone and I was a half hour away. They didn't even offer to come get the phone or at least meet me half way, which should have been my first indication of the level of class these guys have. A couple weeks later, my tags are in. Great! I drive to the dealership, which is 45 minutes from my house, and they can't find the bracket for the front tag and tell me they have to order it. Wouldn't this have been something you would have done BEFORE texted me my tags were in???? So the bracket comes in and after two no-shows of promised delivery, I wake up one morning to find it sitting on my front porch. Gee, thanks! Luckily, I was able to install it myself. Same day I get my finance statement in the mail and saw that the amount financed almost as high as the original $26k selling price. I pulled the paperwork and texted my salesmen, and was instantly fed a crock of crap excuse. The salesman advised they changed the sale price of the to offset the "inequity" of the car. Um....what???? Not only is it immoral, but also illegal to manipulate the sales prices of an item in any way that affects sales tax. I have purchased a new car almost every other year for the past 10 years and have never had a legitimate dealership change the sales price of a car. He said he had to look into it further and get back to me Monday. Monday, no call (Surprise). Tuesday, no call so I texted him, no response. Wednesday they call me back telling me how they're "fine print" indicates a $2k trade in credit. So now, they are saying that they only offered $28k for my Jeep and that I accepted...lmao! Still doesn't explain the excess $3500 charged. The Sales manager Fabio is as slippery as they come. After laughing at their excuses and going around in circles all morning, I've decided it's probably better to just go the legal route. I'll be contacting my company's lawyer, the MVC, BBB, State of NJ DMV licensing dept. and every single other outlet I can until this is resolved. Thank God for screen shots and audio recorders. Bottom line, if you are a younger female, just save yourself the time and trouble and go to a REAL dealership like I should have, because these guys will rob you blind! More
Wholesale outlet is tremendous! My experience at Wholesale Outlet in purchasing my custom built 2018 F150 could not have been better! Lou and Joe made everything so easy from my trad My experience at Wholesale Outlet in purchasing my custom built 2018 F150 could not have been better! Lou and Joe made everything so easy from my trade to the financing and delivery of my truck. Over the past 20 years, I have purchased 16 vehicles between my wife and I and will absolutely go back to Wholesale Outlet from here on out! I highly recommend them! More
Easy street Had a very good experience dealing with wholesale outlet automive and very easy transaction. Neil was my salesman and was very nice and the manager jo Had a very good experience dealing with wholesale outlet automive and very easy transaction. Neil was my salesman and was very nice and the manager joe was extremely helpful and will go above and beyond to help you More
Purchased a truck. Traded a car and truck Had an excellent experience at Wholesale, Lou and Joe were great. Came from Maine. I was In and out in a little over an hour. Would definitely buy ano Had an excellent experience at Wholesale, Lou and Joe were great. Came from Maine. I was In and out in a little over an hour. Would definitely buy another from them. Thanks Ron More