Wickstrom Chrysler Jeep Dodge Ram
Barrington, IL
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Excellent purchase experience! We leased a 2015 Jeep Renegade from Wickstrom Auto Group in Barrington, IL this October. It was a low pressure, relaxed atmosphere. Our salesman, To We leased a 2015 Jeep Renegade from Wickstrom Auto Group in Barrington, IL this October. It was a low pressure, relaxed atmosphere. Our salesman, Toby Holtz, worked very hard along with the finance department to get us the vehicle we wanted at a price and payment that we could afford, when other dealers seemed to not even want to try. Toby was a pleasure to deal with and eager to help. We, like many others, had gone through some hard times and did not have a great credit score. Other dealers told us we did not qualify for a lease, however, the team Wickstrom was able to get us a lease with the same company that the other dealers had said we were denied. Over all it was a great experience and would recommend Wickstrom to anyone looking to buy a car. More
Two purchases in four months Just purchased my second car in four months from Don DiPaulo. Don is great - he doesn't play games, he follows-up, and he is a genuinely nice person Just purchased my second car in four months from Don DiPaulo. Don is great - he doesn't play games, he follows-up, and he is a genuinely nice person to deal with. The two vehicles I purchased were performance models for pleasure use, and Don made the purchases fun. I was also very impressed with the Wickstrom business approach, from the friendly manager who greeted me at the entrance, to the advisors in the service department. It's also a very contemporary dealership. One thing I found very interesting is that they highlight their service area with a glass wall between the showroom and the service area. Also a very comfortable customer waiting area. When I purchased my first vehicle in June, I went to two other Chrysler/Dodge dealers first, and I was blown away at the difference when I went to Wickstrom. I ended up purchasing on the spot, and Wickstrom is the only dealer I visited for the second purchase. I've recommended Wickstrom to several friends, and I continue to be a repeat customer myself. More
Worry Free Jared Nelson did such a wonderful job yesterday helping me find the right vehicle. I was looking for a nice affordable used vehicle and that is what Jared Nelson did such a wonderful job yesterday helping me find the right vehicle. I was looking for a nice affordable used vehicle and that is what I left with. There was no haggling, no hidden surprises, they even do the financing portion out in the open. Everyone that worked there smiled and seemed genuinely happy to be there. Hands down I recommend Jared Nelson and Wickstrom Auto Group to anyone looking for new or used vehicle. More
No pressure Easiest car buying experience I have yet to receive and I have purchased a lot of vehicles in my lifetime. Jared was very accommodating and easy to re Easiest car buying experience I have yet to receive and I have purchased a lot of vehicles in my lifetime. Jared was very accommodating and easy to relate to. He was never too pushy, treated me with respect and delivered everything I asked for. I would recommend Wickstrom Auto Group and especially Jared to anyone in the market for a new or used vehicle. More
"Let's Go" to Wickstrom! We knew we were at the right dealership when we saw all the “Cub” flags on the showroom cars! Jared Nelson (whom we had communicated with on the inter We knew we were at the right dealership when we saw all the “Cub” flags on the showroom cars! Jared Nelson (whom we had communicated with on the internet) greeted us and had the car that we were looking for waiting in the the brightly lit service area so we could check it out. We talked brand, features, price….all very informative and no pressure. Jared is a true sales professional, always concerned for the customer and providing excellent customer service from beginning to end of sale. His patience explaining all the perks & features on our new Jeep Cherokee (after the sale) exceeded our expectations. Wickstrom’s dealership rates the highest of all the others we visited ...clean, modern, spacious showroom and very knowledgeable sales professionals. More
Respect, Respect and More Respect My family has purchased a handful of cars from Wickstrom. We've worked with Jared in sales, Andy and Chris in management and even met Colin & Richard My family has purchased a handful of cars from Wickstrom. We've worked with Jared in sales, Andy and Chris in management and even met Colin & Richard Wickstrom a few times. Top to bottom, we've always been shown the highest level of respect for our time, our money and our needs. Please check Wickstrom out for your next Jeep! More
Kid Friendly! I had purchased my Jeep from Wickstrom, and have been very happy with it. I usually never go back to the dealer for any maintenance, but it was conven I had purchased my Jeep from Wickstrom, and have been very happy with it. I usually never go back to the dealer for any maintenance, but it was convenient so decided to give them a try. I was very surprised, the waiting area was not only super clean, but was extremely kid friendly! I usually dread bringing my child with me to run such errands, but Wickstrom made it is! They have an individual area for the kids, a tv, a nice table, and plenty of games for them to play with! Service was super speedy, and was not over priced at all! I will definitely be going back from now on for all my service needs! Bravo Wickstrom! More
Absolutely recommend! Don DiPaulo (sales) was very professional and extremely "brand aware" in guiding me through my CPO Lincoln purchase. No double talk and no running bac Don DiPaulo (sales) was very professional and extremely "brand aware" in guiding me through my CPO Lincoln purchase. No double talk and no running back and forth to talk to the manager. Everything was up front and there were no surprises. The vehicle has been in for service a few times and a loaner was always provided. Not just any loaner but a 2015 or 2016. Great customer service. Keep up the great work and I will be back for my next purchase. More
Great experience This is my 2nd car that I got from Wickstrom. First was a leased Jeep Grand Cherokee. The service and process was so easy, I came back to buy the sa This is my 2nd car that I got from Wickstrom. First was a leased Jeep Grand Cherokee. The service and process was so easy, I came back to buy the same vehicle. I trust what they do and it's just a nice enjoyable experience. More
Michele Cirmino-excellent service!! Ask for her. I was intending on buying a Jeep at a place close to my work; the sales person was nice in the beginning, but did not follow up or return phone calls. I was intending on buying a Jeep at a place close to my work; the sales person was nice in the beginning, but did not follow up or return phone calls. I felt like I was just a number to them. I decided to go to Wickstrom's Jeep, which is closer to my house. It was refreshing. I met with Michele Cirmino, she was knowledgeable and helpful. Her follow up was amazing and not pushy. I liked how she took the time to explain the knobology of my new Jeep and kept in contact with me. I appreciate being able to contact her at anytime and she is quick to respond to my emails, calls, or text. I will definitely purchase another vehicle from her. I love my Jeep Cherokee Limited. I would recommend Michele for fast and reliable service. Remember: how they treat you in the beginning is how they will treat you at the end!! I'm glad I went to Wickstrom. Danielle J More









