
Wickstrom Chrysler Jeep Dodge Ram
Barrington, IL
Filter Reviews by Keyword
By Type
Showing 1,113 reviews
Bought a 21 used Grand Cherokee from Don in Dec at full asking price and everything went great. Ordered a Wrangler from the factory and was told they would give me the incentives upon delivery. Then vehicl asking price and everything went great. Ordered a Wrangler from the factory and was told they would give me the incentives upon delivery. Then vehicle was delayed and I asked about incentives and was told there were none, and Don my salesman was very very mad at me for asking. Ultimately I canceled the order and requested a refund which he doesn't want to give me. The vehicle has not arrived at the dealership yet and they don't want to refund my deposit so my credit card company will be reversing the charge. It's illegal to keep it in Illinois. I've only dealt with Don, and based on his terrible temper I wouldn't buy another vehicle from him. He seems perfectly fine as long as I'm willing to pay full MSRP and not even dare to ask about incentives. I don't know if all the salespeople are this rude, but it was very off-putting and made me not want to deal with him again. More
I had a great experience with Jamie. He was very helpful with any questions that I had but was also straightforward, which you don't find to often when purchasing a vehicle. The whole pr He was very helpful with any questions that I had but was also straightforward, which you don't find to often when purchasing a vehicle. The whole process from start to finish was a breeze. David also made the process super easy when it came to financing - he explained everything in great detail and also answered any questions that we had. I would definitely purchase another vehicle from Wickstrom, as well as, send my family and friends there! More
My Husband and I bought a new jeep gladiator from keith and wickstrom jeep. We had been looking for one for awhile and they were able to get us a great deal and wickstrom jeep. We had been looking for one for awhile and they were able to get us a great deal More
Ordered a new Wrangler with keith. Great experience and he kept me informed through out the entire build process. When the vehicle came in I was in and out quicker than any dealer I ha Great experience and he kept me informed through out the entire build process. When the vehicle came in I was in and out quicker than any dealer I had been to previously. More
Great car buying experience! Woody was wonderful and even stayed late to accommodate us. He is knowledgeable and spent time explaining the features of the car to us. The whole pr Woody was wonderful and even stayed late to accommodate us. He is knowledgeable and spent time explaining the features of the car to us. The whole process was easy and quick.. we got a beautiful car at a fair price. Very friendly, honest people. I highly recommend Wickstrom if you are looking for a car.. ask for Woody! More
I have purchased no less than 10 vehicles from Woody and the team at Wickstrom! First class salesperson and first class organization. Can’t recommend them enough! the team at Wickstrom! First class salesperson and first class organization. Can’t recommend them enough! More
I had a great experience with Eric Jensen at Wickstrom Auto Group. He very professionally and patiently worked with me to find a new Jeep that worked with my budget. There were no dealership ‘games’ being Auto Group. He very professionally and patiently worked with me to find a new Jeep that worked with my budget. There were no dealership ‘games’ being played. His concern was to see if they had a car for me that met my needs, not his. What a relief. More
Woody was phenomenal! He was absolutely amazing and very helpful. The process was very smooth and easy. If you are looking for a new or used Jeep, ask for Woody! He was absolutely amazing and very helpful. The process was very smooth and easy. If you are looking for a new or used Jeep, ask for Woody! More
Outstanding Experience! !! No pressure and treated with great respect. I highly recommend this dealership and ask for Keith Miller. Thanks so much Keith for taking the time t !! No pressure and treated with great respect. I highly recommend this dealership and ask for Keith Miller. Thanks so much Keith for taking the time to answer all our questions. My wife is very happy with her purchase. More
I spent the entire day looking for a new vehicle and wickstrom was our last stop for the day. My family had bought their last 4 cars from them and always had a good experience. We started off just walki wickstrom was our last stop for the day. My family had bought their last 4 cars from them and always had a good experience. We started off just walking the lot, figuring if we see something that had the right mileage, price, and info on the window we could then go in. Alex Lopez greeted us outside but didn't push or try to steer us in any direction. Our plan was to walk from the ford lot down to the jeep lot, we ended up in the Lincoln lot where Alex then offered to bring the Ford and Lincoln car parked side by side for comparison and test drive. I ended up with the Ford Fusion! Very good experience as well as great service! 5/5. More