Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wickstrom Chrysler Jeep Dodge Ram
Barrington, IL
1,110 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,110 reviews
February 25, 2021
Customer Service was professional in dealing with multiple clients and expeditiously dealt with a simple request for me. Much appreciated as was dealing with a demanding other customer in person and multiple clients and expeditiously dealt with a simple request for me. Much appreciated as was dealing with a demanding other customer in person and didn’t miss a beat with me. More
by Ben B
Employees Worked With
Victor E was excellent to deal wjth
February 24, 2021
A few years ago, my wife and I made a vehicle purchase at Wickstrom Auto Group and worked with Eric Jensen. He was fantastic to work as was the dealership, and we’ve since continued to use them for ongoing Wickstrom Auto Group and worked with Eric Jensen. He was fantastic to work as was the dealership, and we’ve since continued to use them for ongoing vehicle maintenance. Because of their level of support, I felt more than comfortable having my parents go to Wickstrom too. Eric was extremely kind and patient with them through the entire process, not to mention getting them a great deal on their new SUV. I’d personally like to thank Eric and the team for their exceptional service! More
by Ian R
Employees Worked With
Eric Jensen
February 20, 2021
Service exceptional; salespersons very accommodating , finance extremely helpful. Have bought 3 new cars (2 Jeeps, 1 Lincoln); daughter has bought 2 new cars; another daughter utilized service dept for h finance extremely helpful. Have bought 3 new cars (2 Jeeps, 1 Lincoln); daughter has bought 2 new cars; another daughter utilized service dept for her Ford. More
by Maryet
Employees Worked With
Marcus Lomonaco
February 20, 2021
Awesome customer service by all I had contact with! Also a Huge Thank you to Mike Murphy for being so friendly and knowledgeable and listening to my concerns! Will definitely come back! a Huge Thank you to Mike Murphy for being so friendly and knowledgeable and listening to my concerns! Will definitely come back! More
by KH
Employees Worked With
Mike Murphy
February 19, 2021
Woody W, Andy, Chris and Nick thank you for another great experience. Great customer support, fast and smooth process. These guys always go above and beyond. This is my one and only dealer! experience. Great customer support, fast and smooth process. These guys always go above and beyond. This is my one and only dealer! More
by mikelutz66
Employees Worked With
Woody, Andy, Chris, Nick
February 15, 2021
I purchased a used vehicle from them and drove 2 hours away for the vehicle. I bought the car cause it had all the options I wanted and was the closest one to me. after owning it for a few days I’ve notic away for the vehicle. I bought the car cause it had all the options I wanted and was the closest one to me. after owning it for a few days I’ve noticed it is leaking oil and now I have to spend $1k+ to get the valve cover and other gaskets replaced. Along with that I told them who I wanted to get financed thru and they did not listen to me and went to other banks I have never heard of and ran my credit multiple times. They have not answered my calls or emails about helping fix the gaskets that they should have replaced before I purchased it. They are like every other dealer and a bunch of crooks that milk ya for every penny. I would not recommend them unless you want to be taken advantage of. More
by Packerbacker12
Employees Worked With
Nick,Eric
February 15, 2021
Great service advisor!!!. He was very polite, understanding, and took care of what needed to be done. It did take 2 trips but the service more than made up for it. understanding, and took care of what needed to be done. It did take 2 trips but the service more than made up for it. More
by rwburke
Employees Worked With
Chancey
February 14, 2021
Friendly, knowledgeable and made me feel appreciated as a customer. Although I didn't buy my vehicle at Wickstrom they made me feel as though I did. customer. Although I didn't buy my vehicle at Wickstrom they made me feel as though I did. More
by TTGLF
Employees Worked With
Marcus Lomonaco
