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Wickstrom Chrysler Jeep Dodge Ram

Barrington, IL

4.9
1,110 Reviews
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660 West Northwest Highway

Barrington, IL

60010

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Showing 1,110 reviews

September 14, 2020

Excellent communication by Customer Service person named Moon by texting and conversations. Service performed seems to be a good job. Had an oil change and recall notice on emissions system More

by kjohnson71113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moon, Zakk Lade
September 14, 2020

Chauncey quickly took care of a corrersion problem on my hood under the Jeep warranty. The car was ready for pickup ahead of schedule. Thank you More

by jeff-rosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey.
September 13, 2020

My needs were addressed in a timely manner. Communication was exceptional. The service was completed in a timely manner. Service people were very friendly. Quick service. More

by romanoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Zakk Lade
September 13, 2020

We have been buying and service from them for my Business and Personal vehicles for 30 + years Convenient on way to jobs and for my wife to work More

by main
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zakk Lade
September 12, 2020

Very organized. Friendly staff and quick service. Explain everything before the work is done and afterwards as well. Facility is clean, but I miss the amenities. More

by kevin.hohman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zakk Lade
September 12, 2020

Professional service and honest assessments of mechanical problems. Clean facility with friendly staff. Rides are available if the vehicle will take longer to repair. Good communication on progress. More

by tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
September 12, 2020

Problems with Navigation system on my 2019 Jeep Cherokee. One radio was replaced. Problems with volume and mileage readout. I've been working with Tim for the last 4 visits. The last visit was with Marcus. More

by behm_j
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim and Marcus
September 11, 2020

I always know that I can trust Chauncey Reddy to be honest and straightforward with me about my ten year old Chrysler Town and Country. He knows that I want to keep this car for years to come. And I More

by Mary Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Reddy
September 10, 2020

Quick and thorough service! They never try to sell me something I don't need. Will continue to get my Wrangler serviced there as long as I have it. More

by MoisesP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zakk Lade
September 10, 2020

Got right in on the Quick Lane. Covered all the service needed while I walked around the dealership. Had a good conversation with a sales person at the same time. More

by machechie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zakk Lade
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