
Wickstrom Chrysler Jeep Dodge Ram
Barrington, IL
Filter Reviews by Keyword
By Type
Showing 1,109 reviews
Exceptional Experience - Don DiPaulo & Wickstrom I was searching the Chicagoland area for best price offers on the Jeep Gladiator. I had specific option and trim setting specifications. Don DiPaulo I was searching the Chicagoland area for best price offers on the Jeep Gladiator. I had specific option and trim setting specifications. Don DiPaulo's response and engagement to answer all my questions fully, honestly and transparently easily set him (and the Wickstrom dealership) apart from almost every other dealership I interacted with across a 40-mile radius of my home. Don's responses were timely and it was clear from the beginning that he valued my satisfaction over simply pushing a quick sale of a vehicle that may not be perfect for me. He provided information and suggestions, including potential factory builds and other customization, that displayed a quality of care far beyond the other dealer salespeople that I interacted with. Unfortunately, Wickstrom didn't have the exact model and options that I wanted in stock, and a couple other dealers did. Don did everything he could to make it work at Wickstrom, but when it became evident that the best/easiest answer for me was to go with a good price I had been able to negotiate at another dealer, Don continued to provide me with useful information and feedback even after he knew I would not be able to purchase the vehicle from him. In my experience his actions were unheard of when dealing with car salesman, and it made a big impression. I will be referring any friends interested in a CDJ to Don and Wickstrom as they really set themselves apart from other dealers across Chicagoland in terms of customer service, professionalism, transparency and honesty. Thank you Don and Wickstrom for your time and professionalism. I look forward to working with you again on a future car purchase! More
Great Experience Wonderful experience, great service, and good pricing. Eric was so kind and helpful while I was purchasing my first car here! I cannot recommend enoug Wonderful experience, great service, and good pricing. Eric was so kind and helpful while I was purchasing my first car here! I cannot recommend enough! More
Eric Jensen Sales Consultant I have worked Eric Jensen Sales Consultant at Wickstrom Jeep in Barrington, IL over several years and multiple vehicle purchases. I cannot emphasize I have worked Eric Jensen Sales Consultant at Wickstrom Jeep in Barrington, IL over several years and multiple vehicle purchases. I cannot emphasize enough the quality of the buying experience with Eric and Wickstrom. Most important Wickstrom retains top talented sales professionals like Eric which is reflective of a long term view/relationship with its customers and how it treats its sale team. Eric knows me from working with him over years and as a result can quickly help me identify what vehicle features are important for me. My most recent purchase with Eric was predictable, pleasant and straightforward. I purchased a 2020 Jeep Wrangler Rubicon Unlimited. Eric is extremely knowledgeable about the Wrangler and reaching agreement on the price was fair from the start to finish. If you are considering a Jeep purchase I encourage you to stop by Wickstrom and ask for Eric. Also, I should mention Wickstrom’s service department is very efficient and customer friendly as well. More
Third purchase here - Don DiPaulo is great! Ordered a Charger through Don DiPaulo. This is my third time dealing with Don/Wickstrom and I'm very pleased with my experiences, especially compared Ordered a Charger through Don DiPaulo. This is my third time dealing with Don/Wickstrom and I'm very pleased with my experiences, especially compared to some dealers I've dealt with in the past. Don and the other dealership personnel are professional and easy to deal with, and no games like other dealers. They were very honest upfront regarding the availability of my vehicle, and also the pricing. Don kept me informed of the status throughout the process, and when he wasn't available, his Sales Manager provided information. I'll definitely be back for future purchases! More
Ram Buying at its best Our Wickstrom buying experience was ideal. Josh took care of us and gave me time to research, shop and Wickstrom was ultimately the place I started m Our Wickstrom buying experience was ideal. Josh took care of us and gave me time to research, shop and Wickstrom was ultimately the place I started my journey and finished my car buying experience. It was a great experience and one that is consistently the same with each car we buy from Wickstrom. Their customer service is unmatched, the facilities are fantastic and their service department is fast and comfortable. I only wish that I had not wasted time shopping around as Wickstrom gave me the best deal anyway. 5 stars every time. More
Eric Jensen is the best We'd would be pleased to give you a review of our experience with you and Wickstrom Auto Group. Eric Jensen is a total professional and very knowledg We'd would be pleased to give you a review of our experience with you and Wickstrom Auto Group. Eric Jensen is a total professional and very knowledgeable Salesman. He gave us complete details about the car we were looking to purchase, a 2018 Dodge Caravan Van. He answered all our questions, since its been about 14 years since we bought our last van. We went for a tour of the facility and service bay and then went for a test drive of the new van pointing out all the details. We had such a pleasant experience we would definitely recommend not only Eric Jensen as the person to see when thinking about buying a new Van, Jeep or SUV but go to Wickstrom for their shopping experience. Thank you again, David and Gloria Yaeger More
The best! Love going to Jeep! The service is amazing. The staff is awesome and so helpful. We always go see Jared in sales. He’s great with finding what we need Love going to Jeep! The service is amazing. The staff is awesome and so helpful. We always go see Jared in sales. He’s great with finding what we need and want and always gives sincere advice! He isn’t trying to just sell you a car. He truly cares about you and what’s best! More
New Jeep Bought a new Jeep Gladiator at Wickstrom through Costco's Auto Program. Andrew helped me out. He was very knowledgeable of the Jeep lineup and answ Bought a new Jeep Gladiator at Wickstrom through Costco's Auto Program. Andrew helped me out. He was very knowledgeable of the Jeep lineup and answered all my questions and concerns. Wickstom is not the closest Jeep dealership in my area but their reputation speaks for themselves. Glad I made the right choice. Thank you! More
Great Experience Eric Jensen is a very attentive and accommodating sales professional. I have worked with Eric on a few purchases and he has been consistent with each Eric Jensen is a very attentive and accommodating sales professional. I have worked with Eric on a few purchases and he has been consistent with each transaction, taking the time to understand my needs and do his best to meet my expectations. If you are looking for a knowledgeable sales professional who has your interest in focus, Eric is the right person. More
Awesome experience Had a great experience the past 2 cars I got from there. Very helpful! Eric was my sales rep and helped me out with everything. Had a great experience the past 2 cars I got from there. Very helpful! Eric was my sales rep and helped me out with everything. More