Wickstrom Chrysler Jeep Dodge Ram

My experience with Renee at Wickstrom Chrysler was fantastic. I started my search 8 months before I purchased my new Grand Cherokee and Renee was there to answer questions all the way through the pur fantastic. I started my search 8 months before I purchased my new Grand Cherokee and Renee was there to answer questions all the way through the purchase. The actual purchase process was the easiest I have ever experienced. Everybody I worked with during the process was friendly and fast since I didn't have much time. I look forward to working with them again in the future. More

After having a horrible experience at another Jeep dealer, my wife and I drove to Wickstrom in Barrington. From the time I walked in, to the days following having my new Jeep Wrangler, the entire Wic dealer, my wife and I drove to Wickstrom in Barrington. From the time I walked in, to the days following having my new Jeep Wrangler, the entire Wickstrom staff was great to deal with. Starting with Renee Burley in sales, followed by Adam (sales manager), then finally steve in finance. All were very attentive, knowledgeable, and friendly to deal with. Having purchased my cars from family at another dealership, I was hoping to have an experience that could come close to those expectations. I have to say, Wickstom exceeded my expectation. More

I highly recommend Wickstrom Chrysler Jeep Dodge specifically Joe Burley in sales. Not only was Joe able to meet my requirements was the price I hoped for but he was also able to get me into a lot m specifically Joe Burley in sales. Not only was Joe able to meet my requirements was the price I hoped for but he was also able to get me into a lot more of a jeep than I ever thought I could afford for an amazing price! His knowledge of the product really helped me reinforce why I'm so excited to be a new 2012 Jeep Grand Cherokee owner. The dealership was so clean and very nice even their management was very pleasant to work with when completing my financing paperwork. Joe Burley is an excellent salesman who is easy to talk to and work with I felt very comfortable buying my jeep from him and Wickstrom in Barrington! I LOVE my new jeep and will be a long time Wickstrom client. I plan on referring all my friends and family to Joe when they are in the market for a new or used vehicle!!! More

Excellent car buying experience working with Jared Nelson at Wickstrom Jeep. Jared was very knowledgable and took his time to find the right vehicle that suited my needs. He was very personable and easy to at Wickstrom Jeep. Jared was very knowledgable and took his time to find the right vehicle that suited my needs. He was very personable and easy to talk to which is different from any other car buying experience I've had. Any questions I had about the car after I purchased it were answered efficiently. Will refer my family and friends to Wickstrom and Jared. More

By far the most pleasant car buying experience I've had. Jamie was great and was as hands on as we needed him to be. This was a very low pressure dealership. The dealership itself was very open and inviti Jamie was great and was as hands on as we needed him to be. This was a very low pressure dealership. The dealership itself was very open and inviting. They had a great computer and TV area to keep kids occupied. You could really tell everyone there was jazzed and proud about the newness and freshness of the building. That excitement came out in the buying process. I'd highly recommend this Wickstrom dealership. Happy Shopping!! More

As Wickstrom is our local Jeep dealer, we visited them first on our quest to purchase a new Grand Cherokee. The visit was cordial, professional, and met our needs with the exception of price. Even thoug first on our quest to purchase a new Grand Cherokee. The visit was cordial, professional, and met our needs with the exception of price. Even though we were unable to close a deal, we would recommend Wickstrom Chrysler Jeep to be on your list when shopping for a new Jeep. More

Why is the highest rating only GREAT?? Our experience with the fine people at Wickstrom was OUTSTANDING! Now mind you, we had just come from a dreadful experience at Sherman Dodge/Jeep on Skokies North with the fine people at Wickstrom was OUTSTANDING! Now mind you, we had just come from a dreadful experience at Sherman Dodge/Jeep on Skokies North Shore, where the staff and service were deplorable!!! We had almost lost all faith in the industry. We explained our experience to Jamie at Wickstom and he could not have been more understanding or kinder, if he were our own flesh and blood. Within an hour, he had seen our paperwork and sticker sheet from the "other dealer" and found our car and we purchased it without the "dog and pony show" of going to talk to his manager etc........he understood what we wanted, he asked and listened to what we could afford and he and Adam made it happen. I have posted this positive experince on Facebook and told all of my family and friends. Thank You Jamie and Wickstrom for making a stressful and otherwise nerve wracking experience as pleasant as you did. We will not go anywhere else for our cars in the future. Thank You! More

The Ford service dept is excellent. Mike Murphy has taken great care of me over the years and I now service all of my personal and work vehicles with them, even our Chevy. Mike's ability to go well above exp great care of me over the years and I now service all of my personal and work vehicles with them, even our Chevy. Mike's ability to go well above expectations and the fact that he treats me like I have a fleet of 50 vehicles to service sealed the deal for me. I mostly appeciate the fact that I get that small town feel when I pull up and Mike knows me by name. I am now a lifelong customer even though another Ford dealer is more convenient all because of the great customer service by Mike and the other service staff. More

We just bought a Jeep Grand Cherokee Overland from Jared and the entire experience was GREAT!! I contacted him several weeks ago and, over the phone, he quickly helped me narrow down my choices of trim leve and the entire experience was GREAT!! I contacted him several weeks ago and, over the phone, he quickly helped me narrow down my choices of trim levels to the one that best met my needs. We had several email exchanges over the past few weeks, aqll of which were helpful and to the point, with no pressure. I scheduled my test drive this morning and he had carved out the appropriate amount of time to explain all of the car's features to me before we hit the road. When we got down to the pricing discussion, it was low key and very fair - no haggling. Jeep had a good financing rate, but the team at Wickstrom offered to shop the rate and see if they could do better - which they did. They were able to beat Jeep's "special rate" by a full 1%; even better, when they wrote up the paperwork, the rate was even LOWER by an additional .15%. Very positive experience with smart professional people which focused on my needs and did not oversell. Very fair purchase negotiation in a friendly environment. I would definetly recommend Wickstrom (and Jared) for anyone looking to buy a new Jeep! Ralph S. More

This is our sixth new car from Wickstrom, and the sixth from Chris Moose. Chris has sold us two Explorers, two Expeditions, an Escape Hybrid, and now a 2011 Jeep Wrangler Extreme Rubicon, for a total of ab from Chris Moose. Chris has sold us two Explorers, two Expeditions, an Escape Hybrid, and now a 2011 Jeep Wrangler Extreme Rubicon, for a total of about $175,000 in vehicles. As in the past, Chris was responsive, honest, fair and knowledgeable. He was direct, professional, and respectful of my time – as a busy business owner something I greatly appreciate. He spent the time to ensure he had a clear understanding of my needs and desires for a new vehicle, and then made precise, accurate and insightful recommendations. Chris worked to research and offer a fair price for a slightly unusual trade in, and worked equally diligently to ensure a fair overall transaction price for the new vehicle. He never insulted my intelligence by pretending Wickstrom are doing anything other than running a business, albeit a customer focused business – but a venture that involves profit. In his quest to ensure I got exactly the vehicle I wanted and needed, he went as far as repeatedly questioning whether I really, really wanted the 2” lift kit I thought I wanted – and he was right – the vehicle was perfect just as it was. A less scrupulous dealer might have just slapped the lift kit on and sent me on my way, $2,500 lighter, but on the road to being less happy with my purchase. For this Chris has my great respect and gratitude. Chris and his team made sure I was conversant with the operation of the vehicle (not a quick task with a Jeep) and has checked in with me several times to ensure all is well with our new Jeep. In closing, I could not be happier with the vehicle, and my dealings with Chris. He is a consummate professional, and I strongly recommend him for an unmatched dealer experience. More