Wickstrom Chrysler Jeep Dodge Ram

Couldn't be easier! We went to quite a few dealerships looking at used vehicles (never easy) and finally settled on Wickstrom Dodge. We had so many terrible experiences We went to quite a few dealerships looking at used vehicles (never easy) and finally settled on Wickstrom Dodge. We had so many terrible experiences with the other dealers we were looking at we almost gave up. From salesmen not acting like they needed/wanted our business, to vehicles that didn't start for a test drive, no heat, coolant leaking etc. On many of them that went through "inspections" we found many problems the dealers missed. Finally we found Jared and Wickstrom Dodge. I had not been to Wickstrom in over 20 years since I bought a used car back then. I was very pleased that I had returned. We felt welcomed by Jared and the dealership. Jared was very helpful in answering emails quickly, and also understanding how long it took us to reach a decision. We took the vehicle to our own mechanic to be safe, and he passed the car with flying colors. He couldn't find anything wrong! They took the time, and a few extra dollars to put their used car in great shape to be sold. My wife is really enjoying showing off her new car.! Hope to come to you guys for some service as well! L Ps thanks for the full tank of gas...nice extra touch. More

Friendly Outstanding Service I bought my 200 hardtop convertible thru Nick Wilfinger at Wickstrom Chrysler. BEST experience ever! He is very patient and never hassled me or pressu I bought my 200 hardtop convertible thru Nick Wilfinger at Wickstrom Chrysler. BEST experience ever! He is very patient and never hassled me or pressured me into buying a car. Even went out of his way to find the exact color I wanted and bring it in from a dealer in southern IL. I have gone out of my way to bring the car back to Wickstrom for my oil changes too. Other dealerships are not as friendly. Keep up the great work Nick...and Wickstrom! More

Wickstrom CDJ - Great Experience I have worked with Jamie Weinberg on two deals now - both for Jeep Wranglers and have, in both instances, have had nothing but a pleasurable experienc I have worked with Jamie Weinberg on two deals now - both for Jeep Wranglers and have, in both instances, have had nothing but a pleasurable experience. I have owned 25+ cars in the last 18 years so I've been through the car buying experience enough in my time to know the good, bad, and ugly. Without a doubt, if I were to purchase a Chrysler, Dodge, Jeep, Ford, or Lincoln product new, there is nowhere else I would go. Jamie is not the typical 'car salesman'. He is not attempting to get one over on you. He is very straight forward, personable, and kind. I appreciate this a great deal. Typically, when buying a car, I know the market better than the salesman due to my past experiences . I can say, without a doubt in my mind, Wickstrom and Jamie in particular, understand the market, are market competitive, and are not there to get one over on you at all. Unfortunately for me and my wallet, I know the deal with most car dealerships and have nothing but positive experiences with Jamie. I cannot recommend Jamie enough. More

Scam Artists Worst car buying experience I've ever had. Initially I got a good feeling from the sales person. In the end he was not as knowledgeable about the pro Worst car buying experience I've ever had. Initially I got a good feeling from the sales person. In the end he was not as knowledgeable about the products as he should have been. Started looking at the Grand Cherokee Limited. The next day came back and looked at the Overland. When we asked about the demo summit, sales person ignored us and told us it wasn't for sale. When we started negotiating price they also ignored us. The offer to our counter offer was a worse deal than the inital offer. They treated us like we were stupid and had no idea how to buy a car. Told me it was because of my bad credit that they couldn't offer a better deal, my score is better than average. They lost a deal because they wouldn't discount by $1500 dollars. They could have moved a $47k car and had customers for life, if they would have worked with us. It was their mistake, because we went down the road to a different dealership and got a summit V8 for the same price as they were offering me the overland v8. You can sell me on how you don't close hard on people or you are a great dealership and have starbucks, but in the end they tried to screw me and I will not stand for that. On top of it all the finance person putting the deal together was a complete jerk when speaking to me. NEVER EVER GO HERE! More

Couldn't Have Been Better Just leased a 2014 Chrysler 300 and had a very pleasant and stress-free experience. It was great working with Jamie Weinberg on getting the best pric Just leased a 2014 Chrysler 300 and had a very pleasant and stress-free experience. It was great working with Jamie Weinberg on getting the best price and terms. He made the day go by quickly and I left with a smile on my face having gotten exactly the car I wanted and in the price range I was hoping for. And another shoutout to Eugene Hernandez who did all the necessary paperwork in record time! Anyone looking for a Chrysler product should put Wickstrom in Barrington at the top of their list! More

Perfect service and customer care I bought my first Jeep Grand Cherokee in Aug. 2013 and was very pleased with the sales/service support I received. Just recently we purchased a Dodg I bought my first Jeep Grand Cherokee in Aug. 2013 and was very pleased with the sales/service support I received. Just recently we purchased a Dodge Dart for my daughter. She just started her professional career and had no credit history. Again the sales/service and support we received was very professional and satisfying. We also did like the fact of not being approached by 10 sales reps. right after getting into the show room. Perfect customer care. More

Wickstrom is #1 We recently ordered a 2014 Jeep Cherokee Summit through the Costco Auto program, our sales lady is Denise & we have a wonderful experience with her. We recently ordered a 2014 Jeep Cherokee Summit through the Costco Auto program, our sales lady is Denise & we have a wonderful experience with her. She made the whole process smooth and enjoyable. I would definitely recommend her to any one who is planning to buy Chrysler products. Denise is very polite and helpful and knows the product well. We took a long drive from Skokie to Barrington to purchase our car because of the high rating of the dealership, the friendly service of Denise and her manager Joe and the big saving. More

Patience Pays Off To whom it may concern, My wife and I purchased 2 vehicles from the Wickstrom Auto Group in the past and decided to include you as one of the dealers To whom it may concern, My wife and I purchased 2 vehicles from the Wickstrom Auto Group in the past and decided to include you as one of the dealerships we were going to work with in quest of a previously owned vehicle. We were fortunate to work with Dustin Rocha as our Sales consultant. He was very patient with us, due to the constraints that we had set, including purchasing the vehicle contingent upon our mechanic’s approval after inspection. We went through several vehicles that seemed as though they would work, but for different reasons, they did not make the final cut. Dustin never gave up, and for every one that did not work out, he got closer to what might work for us. Even though it didn't go as quickly as we had anticipated, we liked Dustin’s professionalism and demeanor, and wanted to continue working with him and give him our business. Finally after a little over a month of shopping, Dustin called me to come in and take a look at a Dodge Grand Caravan that had recently come in. It went well with the test drive, and our mechanic gave it a thumbs up. We are now proud owners and excited to be driving our new van that has everything (and more) that we were looking for. Needless to say, we are very happy and hope to work with Dustin again when we need our next vehicle. I will be referring Dustin and Wickstrom to my family and friends when they decide to look for a vehicle. Thank you Mr. Wickstrom for having Dustin in your team of great sales people. More

Wickstrom is hard to beat. My wife and I have been using their service dept for at least 3 -4 years for our 2007 Jeep Liberty that we had purchased from another dealer that had My wife and I have been using their service dept for at least 3 -4 years for our 2007 Jeep Liberty that we had purchased from another dealer that had closed it's doors. This was the MAIN reason we decided to go there first to look at purchasing a new Jeep, as the whole service group, experience and waiting area is OUTSTANDING!!! We didn't make an appointment and showed up on Saturday morning. Denise Ryman met us as we opened the door with a real smile, professionalism and inquiry as to how she could help. (Without wringing her hands as to imply ...here's another sucker, lol) We pretty much knew what we were looking for (sort of),..at any rate without going on too much more, between Denise, Joe the on floor manager and Steve in finance...we could not have asked for a better experience unless they had given us the the Grand Jeep Cherokee we purchased for no charge. Wickstrom should be proud of their decisions to hire these people. More

Wickstrom was great! We bought a Jeep Grand Cherokee from Sam Kay. We were undecided as to exactly what we wanted and Sam stuck with us until we made up our mind. He was v We bought a Jeep Grand Cherokee from Sam Kay. We were undecided as to exactly what we wanted and Sam stuck with us until we made up our mind. He was very patient. In the end we got a very nice car and the whole staff did a great job. Thanks again to the whole staff for their patience More