Wickstrom Chrysler Jeep Dodge Ram

Best car buying experience - EVER! I had been looking for a pre-owned car for my 16 year old son for awhile. I was having a really hard time finding the "right" car for him in my area. I had been looking for a pre-owned car for my 16 year old son for awhile. I was having a really hard time finding the "right" car for him in my area. As I widened my search I "stumbled" across the perfect car for him at Wickstrom Chrysler Jeep Dodge. The only problem was that I live 12 hours away! Nonetheless, I called Wickstrom and was connected to Tony D. He was very helpful and he and I worked the deal over the phone. Once an agreement was reached and financing was all done, I made plans to fly from Georgia to Illinois to purchase the car. Wickstrom and Tony D. were so helpful. Tony D. arranged for someone to pick my son and I up from O'hare Airport and bring us to the dealership - talk about 1st Class service! Once I was there we test drove the car (we fell in love with it immediately) and Tony D. was as pleasant in person as he was on the phone. The finance guy came out to greet us upon returning and we completed the paperwork within 20 minutes and my son and I were on our way to Chicago to have lunch before making the trek to Georgia in our new purchase. Buying from Wickstrom had to be one of the best car buying experiences I have ever had. It's unfortunate that I live so far away because I would definitely take my car there to get service. As a matter of fact, the next time I am in the market for a new or pre-owed car, I will always check out their website to see what they have available. Buying from them was definitely worth the time, money, and effort it took for me to get up there. I would buy from them again and recommend you do the same if you're ever in the market for a great, new car or pre-owned vehicle. More

Wonderful customer service!!! Just purchased our vehicle, hands down BEST experience ever. From the beginning, (let me tell you, they had just received this vehicle. So it hadn't b Just purchased our vehicle, hands down BEST experience ever. From the beginning, (let me tell you, they had just received this vehicle. So it hadn't been touched, cleaned, nothing. ) but me and my husband were very eager to go look at it at that very MOMENT!! We didn't care if it hadn't even gone through the wash!! Eric made that possible, said "that would be fine to come on down, he'd have it pulled up for us in 20 min!"We got there, (he had it nice and washed!) even though we had told him he didn't have to go through the trouble! Test drove it! My daughter 8yrs old, loved it as did we! Eric offered us waters, gave our daughter some crayons and paper! (She loved that!) We were very well taken care of! Definitely didn't expect all the hospitality! Eric Jensen, our Sales Professional made sure we were 100% satisfied with our purchase. Made sure he explained everything from the size of the tires, mileage, past history, even how to work every touch screen feature in our vehicle! Had a great response for every question, and made the whole process SO easy, fast & convenient. Let's be honest, who REALLY likes car shopping? With the hours of waiting, not much communication, just sitting there waiting for the banks to work their magic. Well, i can NOW say, that Eric made things VERY CONVIENENT! I can't wait till we purchase another vehicle!! Recommended!!! If you need a car, Eric is the guy you need to talk to! THANK YOU!! Can't wait to do business with you again! More

My New Jeep I have had my Jeep for 17 years. It has been the best vehicle I have ever had. So when it was time to buy another vehicle I knew it had to be a Jeep I have had my Jeep for 17 years. It has been the best vehicle I have ever had. So when it was time to buy another vehicle I knew it had to be a Jeep. You cant go wrong with Jeep. I really appreciated that the dealership was willing to work with me and my budget. Thanks Tony for all your help. More

Great Experience!! Wickstrom (especially Jared) were absolutely fantastic. Went to a couple of dealers looking for the same type of vehicle and they didn't come close t Wickstrom (especially Jared) were absolutely fantastic. Went to a couple of dealers looking for the same type of vehicle and they didn't come close to the level of professionalism and hospitality as the people at Wickstrom. They made the process an enjoyable experience. Thank you Jared for a job well done. More

Amazing from Start to finish My salesperson was top notch from start to finish. Renee is the most pleasant saleswoman I have ever worked with, she had the Jeep pulled up for me, c My salesperson was top notch from start to finish. Renee is the most pleasant saleswoman I have ever worked with, she had the Jeep pulled up for me, cleaned, and ready to go. Thanks again Renee More

2016 wrangler unlimited willy Our salesman, Tony D. was excellent. The dealership was impressive and we especially liked the setup of the maintenance department. Everyone was eas Our salesman, Tony D. was excellent. The dealership was impressive and we especially liked the setup of the maintenance department. Everyone was easy to talk to and deal with. More

2016 Jeep Wrangler Unlimited Fastest and best buying experience that I have ever had! Jared Nelson is awesome to work with. If you are in the market for a Jeep, give him a call. T Fastest and best buying experience that I have ever had! Jared Nelson is awesome to work with. If you are in the market for a Jeep, give him a call. The dealer is updated really nice, and the service we received was second to none. More

Great Experience I have visited many dealerships in the past couple of weeks as I changed what I was looking for. Once I narrowed the scope of my search, the decision I have visited many dealerships in the past couple of weeks as I changed what I was looking for. Once I narrowed the scope of my search, the decision to work with Eric Jensen at Wickstrom became easy. Eric was personable, knowledgeable and found the exact vehicle I was looking for. The whole experience at Wickstrom was enjoyable and comfortable as there were no surprises when signing the papers. I would highly recommend that anyone shopping for a new or used vehicle should stop at Wickstrom and ask for Eric Jensen. More

Best Experience Buying My First Car Tony Di Paulo is absolutely wonderful to work with! I didn't feel like I was being taken advantage of in any way and he did absolutely everything he c Tony Di Paulo is absolutely wonderful to work with! I didn't feel like I was being taken advantage of in any way and he did absolutely everything he could to make sure I was happy with the car I was buying. Even after having my new Jeep for a week and a half he is still checking in periodically to make sure everything is going smoothly! I highly recommend Tony and the entire Wickstrom auto group! More

No pressure, friendly, and professional car dealer Wickstrom is above and beyond the best place to buy a new car. From the moment I first contacted the dealer via email to the time I drove off the lot Wickstrom is above and beyond the best place to buy a new car. From the moment I first contacted the dealer via email to the time I drove off the lot they were nothing but helpful, informative, and truly caring that I enjoyed the car I was buying. Toby Holtz was immediately available by email, which was helpful during busy work hours, and he went above and beyond to take pictures, wash the car before arriving, and even stayed late to work through the purchase with me. The facilities was stunning, it did away with the typical dealer feel. Cameras were zoomed in on the clean service areas so you could watch while lounging in the waiting area, or drinking their free soft drinks, the sales area was open to always see what was going on during the sale process, and they don't have the awkward financial office where they try to push you into things you don't need or want. The selection of cars is huge, the location is convenient, and the attention to customers without being pushed into a deal you are uncomfortable with was by far the best part. I will, and already have, told my friends and family of this dealer and Toby, and will most certainly be back in the future. More