Wickstrom Chrysler Jeep Dodge Ram - Service Center

Wickstrom always treats us as valued guests. In fact, Wickstrom always treats us as valued guests. In fact, they treat us as family remembering details about our past visits. Excellence in product, ser Wickstrom always treats us as valued guests. In fact, they treat us as family remembering details about our past visits. Excellence in product, service, and customer relations. More

We always receive quick and courteous service when we visit the dealership. We always leave feeling confident of our vehicle's needs and repairs performed. visit the dealership. We always leave feeling confident of our vehicle's needs and repairs performed. More

Had an oil change done with Mike Kalin, along with having some warranty work done on my front drivers seat. Always a pleasure working with the team. some warranty work done on my front drivers seat. Always a pleasure working with the team. More

Great Service Experience! I highly recommend Wickstrom and their outstanding service department! We recently encountered some engine problems on our 2014 Jeep Wrangler and it a I highly recommend Wickstrom and their outstanding service department! We recently encountered some engine problems on our 2014 Jeep Wrangler and it appeared that it was going to be a costly repair. The Service Team was transparent throughout the entire process and worked with us on the repair cost. Many thanks to Brian Cook, Mike Kalin, and Chauncey Reddy for their outstanding service! From the initial purchase through servicing our vehicle, the Wickstrom Team has been phenomenal and I would highly recommend the dealership! More

Jamie helped me so much while buying my car I will definitely be coming back and buying another car from him, i 100% recommend him! definitely be coming back and buying another car from him, i 100% recommend him! More

Jared was attentive and professional during the entire car buying experience. I highly recommend wickstrom and jared. They made the entire experience easy and painless! car buying experience. I highly recommend wickstrom and jared. They made the entire experience easy and painless! More

Aweful service department Brought car in for oil change and hole in windshield wiper container. Hour and a half for oil change and to tell me there’s a hole and would be anothe Brought car in for oil change and hole in windshield wiper container. Hour and a half for oil change and to tell me there’s a hole and would be another hour for that an alignment. Hour and a half later still waiting to finish alignment and nothing else fixed!! Wasted over 3 hours! Crap service More

Noise after new tires Had a drone noise and Joe determined it was wheel bearings got it fixed within 2-hours and now all is good even discovered we needed rear brakes and a Had a drone noise and Joe determined it was wheel bearings got it fixed within 2-hours and now all is good even discovered we needed rear brakes and after 98,000 miles on our 2011 Compass it rides just like new. Have never had any issues and with general maintenance looking to put another 98,000 miles on More

Horrible customer service Just left Wickstrom Chrysler for the last time. I've been going there to have my car serviced for more time then I should have, they are disrespectfu Just left Wickstrom Chrysler for the last time. I've been going there to have my car serviced for more time then I should have, they are disrespectful, don't honor their work, and/or appreciate customers after they have their money. If your not buying they won't concern themselves with you. Their service dept. is mismanaged with service writers that have to business dealing with customers and obvious after my conversation with Andy, neither does the showroom people. Do yourself a favor, go elsewhere, anywhere but hear. Keep your car away for their service, especially Marcus and Matt. I would say it's time for retraining on how to handle customers, since (as they forgot) customers are their bread and butter or hopefully, they used to be More

Sloppy workmanship, no follow-up I took my Chrysler Aspen in to have the airbag replaced under recall. The appointment was scheduled promptly, the team was friendly, and the repair w I took my Chrysler Aspen in to have the airbag replaced under recall. The appointment was scheduled promptly, the team was friendly, and the repair was done while I waited and quicker than expected. When I got back in the car it was immediately noticeable that the dashboard was all scratched up and the airbag cover was not re-installed cleanly, not to mention all of the greasy fingerprints - over all just shoddy workmanship. While they agreed to fix the issues they have made re-scheduling very difficult. I've received no follow-up communication at all. I've had several very positive experiences with Wickstrom Ford, but the Chrysler team falls flat. I guess I just expected more. More