
Wickstrom Ford
Barrington, IL
Filter Reviews by Keyword
By Type
Showing 847 reviews
We had a very positive car shopping experience at Wickstrom Auto Group in Barrington, IL. Everyone we worked with was friendly, helpful, and professional. The facility was, clean, well lit, and moder Wickstrom Auto Group in Barrington, IL. Everyone we worked with was friendly, helpful, and professional. The facility was, clean, well lit, and modern. Our sale was coordinated by Chris Krason who was patient and knowledgeable. He listened to our needs/wants. Chris gave clear explanations, was always prepared for appointments, and worked with us as we made our decision. We never felt that he was pushing any particular choice or that we had to make a quick decision. We truly believe that Chris and the team at Wickstrom wanted to help us select a vehicle we would be happy with for the next several years. It was a pleasure buying our vehicle from Chris Krason and Wickstrom Auto! It has now been a week from our purchase. Chris has reached out to make sure we knew he was available for questions, and we know he would honor the offer. More
The dealership was great and surprisingly easy experience. The staff was kind and able to answer all the questions I had. Special shoutout to Scott who made the process seamless. He was very genui experience. The staff was kind and able to answer all the questions I had. Special shoutout to Scott who made the process seamless. He was very genuine and gave great recommendations. More
I recently purchased a 2025 Ford Lightning from Wickstrom Ford in Barrington, IL, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From the moment I walked in, the en Ford in Barrington, IL, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From the moment I walked in, the entire staff was friendly, professional, and welcoming. Everyone I interacted with made the process smooth and stress-free. But the real standout was my sales representative, AJ. We had several days of email communication leading up to my visit, and he was always quick to respond, thorough, and helpful. His responsiveness made a big difference and helped me feel confident even before I stepped into the dealership. Once I arrived, he continued to impress—taking the time to answer all of my questions, never rushing or pressuring me, and making sure I was completely comfortable throughout the process. His professionalism, transparency, and dedication to great customer service made this experience truly memorable. If you’re considering a new vehicle, I highly recommend visiting Wickstrom Ford and asking for AJ. He made the entire journey a breeze, and I couldn't be happier with my new truck! More
Eric Jensen went above and beyond when I went into Wickstrom Jeep to purchase a new vehicle. I gave him an idea of what I was looking for and he showed me a couple of Jeeps, but they just didn't fit. Wickstrom Jeep to purchase a new vehicle. I gave him an idea of what I was looking for and he showed me a couple of Jeeps, but they just didn't fit. He then took me to Lincoln and finally Ford where I found something that fit my needs/wants and was also affordable. He was patient and answered all of my questions and was able to find the right vehicle for me. I've been driving it for 5 days and couldn't be happier. He was with me for the entire process and helped me get oriented to the new vehicle and systems that were so different from previous my vehicle. We've bought/leased a number of vehicles from Wickstrom over the years and they never disappoint. In addition to a great sales team their service has also been top notch! More
Great experience the moment I walked into the dealership to buy a car. Chris was very helpful with me in choosing my new car. He made the process stress free. to buy a car. Chris was very helpful with me in choosing my new car. He made the process stress free. More
I had such an incredible experience at Wickstrom Ford, and I can’t say enough great things about working with Chris Krason. From start to finish, Chris made the car-buying process smooth, stress-free, and and I can’t say enough great things about working with Chris Krason. From start to finish, Chris made the car-buying process smooth, stress-free, and actually enjoyable. He was knowledgeable, patient, and truly listened to what I was looking for—never once pressuring me or rushing the process. Thanks to Chris’s guidance and support, I found the perfect car: a Ford Bronco Sport that I absolutely love. He took the time to explain everything, answered all my questions, and made sure I was 100% comfortable with my decision. You can really tell he cares about his customers and takes pride in what he does. The entire team at Wickstrom was friendly and professional, and the financing process was completely transparent. They helped me stay within my budget, clearly explained every step, and made sure there were no surprises. I left feeling confident, excited, and completely satisfied. Chris even walked me through the features of my new Bronco before I drove off the lot, which I really appreciated. It’s that extra attention to detail and genuine customer care that sets this place apart. If you’re in the market for a new vehicle, I highly recommend Wickstrom Ford—and definitely ask for Chris Krason. He made all the difference and I couldn’t be happier with my new ride! More
I recently visited Wickstrom unsure of what kind of car I was looking for, and I’m so glad I had the opportunity to work with AJ Soderholm. From the start, AJ was incredibly helpful, taking the time to walk was looking for, and I’m so glad I had the opportunity to work with AJ Soderholm. From the start, AJ was incredibly helpful, taking the time to walk us through several vehicle options and letting us test drive each one to figure out what fit our needs best. What really stood out to me was AJ’s professionalism, knowledge, and genuine approach. He was patient, friendly, respectful, and most importantly—not your typical pushy salesman. That made the experience feel relaxed and enjoyable. The whole process went smoothly, and I ended up purchasing a Ford Mustang Mach-E. After the sale, AJ made sure to go over all the features with me and ensured I felt completely comfortable before I left the lot. If you're in the market for a new car, I highly recommend stopping by Wickstrom and asking for AJ Soderholm. You’ll be in great hands! More
Nathan Noffs at Wickstrom Ford was so professional and friendly to work with on my purchase for a 2025 Ford Maverick XLT. The process was seemless and the Maverick turned out even better than I expected. friendly to work with on my purchase for a 2025 Ford Maverick XLT. The process was seemless and the Maverick turned out even better than I expected. I am looking forward to taking my new Maverick to Wickstrom Ford for maintenance as well. More