
Wickstrom Ford
Barrington, IL
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I’ve been a customer of Wickstrom Ford for several years but only for service. I was always impressed by their service so when I was shopping for a new car recently I decided to give them a try. I’ve been a but only for service. I was always impressed by their service so when I was shopping for a new car recently I decided to give them a try. I’ve been a a Tesla owner for the past six years and really liked the online experience for new car shopping and have always hated dealing with dealerships. Alex and Ryan at Wickstrom have completely changed my point of view. They made it very easy to buy a new Mustang Mache e - the whole process took about an hour with no “negations “ or unnecessary upsells. I highly recommend using Wickstrom for sales and service. More
Chris helped me buy and F250. He was personable, professional and polite. He made the whole buying experience a breeze with minimal headaches. I highly recommend both Chris and W He was personable, professional and polite. He made the whole buying experience a breeze with minimal headaches. I highly recommend both Chris and Wickstrom! You will not be disappointed. More
Car shopping has always been one of those stressful experiences. Along with dealing salesman who tries to sale you anything with wheels. Well I lucked out and finally dealt with someone respectful an experiences. Along with dealing salesman who tries to sale you anything with wheels. Well I lucked out and finally dealt with someone respectful and wasn’t over bearing. Chris Krason Very helpful throughout the process. He even allowed us to take the car to our mechanic. Needless to say, we purchased Our daughter, her first car. And when if I’m in the market again for another vehicle, I will definitely Chris again. More
Rae was awesome and gave us a great overall experience. She was patient and not high pressure at all. She was very knowledgeable and I would definitely work with her again. She was patient and not high pressure at all. She was very knowledgeable and I would definitely work with her again. More
I live in Barrington, IL and as with many other places, we have several Ford dealerships in the area to choose from. I went to my local dealer, Wickstrom Ford, first and I never had a need to try working we have several Ford dealerships in the area to choose from. I went to my local dealer, Wickstrom Ford, first and I never had a need to try working with a different dealership. I had a good idea what I wanted when ordering my 2025 Big Bend Bronco with a manual transmission, but there were other features I wasn't sure about and the team at Wickstrom was helpful to make my final decision. Everything was easy with Wickstrom (and I have had problems with other dealerships in the past). The pricing and terms were clear. They did not put extra equipment on the vehicle which other dealerships do and try to force me to pay for it. In transit from the factory, the windshield was cracked by a rock chip. The team at Wickstrom replaced it with an OEM windshield and made everything right. I am extremely happy with my Bronco and the service I got at Wickstrom. Chris Krason was great to work with on the sales team. I highly recommend them to anyone. More
Great Experience with Wickstrom Ford in Barrington, IL. Alex Lopez took great care of me, he was very proactive and he respected my communication preferences and decision timeline. This is how it shoul Alex Lopez took great care of me, he was very proactive and he respected my communication preferences and decision timeline. This is how it should always be done. More
Just bought a truck from Chris Krason and had a wonderful experience. Chris is knowledgeable and responds promptly to inquiries. He was able to find as truck for me quickly with all my needed options and col experience. Chris is knowledgeable and responds promptly to inquiries. He was able to find as truck for me quickly with all my needed options and color. When you visit, ask for Chris. More
We had a very positive car shopping experience at Wickstrom Auto Group in Barrington, IL. Everyone we worked with was friendly, helpful, and professional. The facility was, clean, well lit, and moder Wickstrom Auto Group in Barrington, IL. Everyone we worked with was friendly, helpful, and professional. The facility was, clean, well lit, and modern. Our sale was coordinated by Chris Krason who was patient and knowledgeable. He listened to our needs/wants. Chris gave clear explanations, was always prepared for appointments, and worked with us as we made our decision. We never felt that he was pushing any particular choice or that we had to make a quick decision. We truly believe that Chris and the team at Wickstrom wanted to help us select a vehicle we would be happy with for the next several years. It was a pleasure buying our vehicle from Chris Krason and Wickstrom Auto! It has now been a week from our purchase. Chris has reached out to make sure we knew he was available for questions, and we know he would honor the offer. More
The dealership was great and surprisingly easy experience. The staff was kind and able to answer all the questions I had. Special shoutout to Scott who made the process seamless. He was very genui experience. The staff was kind and able to answer all the questions I had. Special shoutout to Scott who made the process seamless. He was very genuine and gave great recommendations. More
I recently purchased a 2025 Ford Lightning from Wickstrom Ford in Barrington, IL, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From the moment I walked in, the en Ford in Barrington, IL, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From the moment I walked in, the entire staff was friendly, professional, and welcoming. Everyone I interacted with made the process smooth and stress-free. But the real standout was my sales representative, AJ. We had several days of email communication leading up to my visit, and he was always quick to respond, thorough, and helpful. His responsiveness made a big difference and helped me feel confident even before I stepped into the dealership. Once I arrived, he continued to impress—taking the time to answer all of my questions, never rushing or pressuring me, and making sure I was completely comfortable throughout the process. His professionalism, transparency, and dedication to great customer service made this experience truly memorable. If you’re considering a new vehicle, I highly recommend visiting Wickstrom Ford and asking for AJ. He made the entire journey a breeze, and I couldn't be happier with my new truck! More